Nautilus assumes packagekit is available if it was compiled with packagekit support

Bug #354990 reported by Jerry Chong
2
Affects Status Importance Assigned to Milestone
Nautilus
Fix Released
Unknown
nautilus (Ubuntu)
Invalid
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: packagekit

On Jaunty beta, double-clicking a file with an unknown association, e.g. Microsoft's CHM format pops up the following message.

"There is no application installed for CHM document files. Do you want to search for an application to open this file?"

Upon clicking yes however the following cryptic error is thrown:

"There was an internal error trying to search for applications:
The name org.freedesktop.PackageKit was not provided by any .service files"

While I understand that this means that the Packagekit service needs to be installed, the error message should be changed to something more user-friendly, or like how Ubuntu offers to install non-free codecs, automatically prompt to install Packagekit to continue this use case.

ProblemType: Bug
Architecture: i386
Dependencies:

DistroRelease: Ubuntu 9.04
NonfreeKernelModules: nvidia
Package: packagekit None [modified: /var/lib/dpkg/info/packagekit.list]
ProcEnviron:
 PATH=(custom, user)
 LANG=en_AU.UTF-8
 SHELL=/bin/bash
SourcePackage: packagekit
Uname: Linux 2.6.28-11-generic i686
UnreportableReason: This is not a genuine Ubuntu package

Revision history for this message
James Westby (james-w) wrote :

Hi,

Do you have the "packagekit" package installed?

Thanks,

James

Revision history for this message
James Westby (james-w) wrote :

I assume not, but I would like to be sure.

I think it should just handle this situation a bit better. Ideally it would
look for packagekit being available before showing the dialog.

Thanks,

James

James Westby (james-w)
affects: packagekit (Ubuntu) → nautilus (Ubuntu)
summary: - Nautilus should recommend installing Packagekit on unknown files
+ Nautilus assumes packagekit is available if it was compiled with
+ packagekit support
Changed in nautilus (Ubuntu):
importance: Undecided → Medium
status: New → Confirmed
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thanks for the bug report. This particular bug has already been reported, but feel free to report any other bugs you find.

Changed in nautilus (Ubuntu):
assignee: nobody → desktop-bugs
importance: Medium → Low
status: Confirmed → Invalid
Changed in nautilus:
status: Unknown → New
Changed in nautilus:
status: New → Fix Released
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