"Report a problem..." doesn't work? jaunty

Bug #351668 reported by Ctlu999
6
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Originally worked in Jaunty alpha 6 broken in Beta 9.04
To re-create in Jaunty 9.04 Beta the bug,
Click on system -> help and support
change focus to ubuntu help centre
Click on help -> report a problem

Orignal description
Binary package hint: apport-gtk

# Report a problem...
# /usr/share/apport/apport-gtk -c %f
# Report a malfunction to the developers

In Ubuntu 8.10 (Traditional Chinese)
"Report a problem..." doesn't work?

When it executed, there is nothing to happen.

Revision history for this message
joewski (joewski) wrote :

In Ubuntu 9.04 Jaunty Report a problem no longer works as of 3-April-2009

Revision history for this message
Ctlu999 (ctlu999) wrote : Re: [Bug 351668] Re: "Report a problem..." doesn't work?

thanks for answer

2009/4/3 joewski <email address hidden>

> In Ubuntu 9.04 Jaunty Report a problem no longer works as of
> 3-April-2009
>
> --
> "Report a problem..." doesn't work?
> https://bugs.launchpad.net/bugs/351668
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in “apport” source package in Ubuntu: New
>
> Bug description:
> Binary package hint: apport-gtk
>
> # Report a problem...
> # /usr/share/apport/apport-gtk -c %f
> # Report a malfunction to the developers
>
> In Ubuntu 8.10 (Traditional Chinese)
> "Report a problem..." doesn't work?
>
> When it executed, there is nothing to happen.
>

--
Thanks & Best Regard,
from 呂建德

Revision history for this message
David Stansby (dstansby-deactivatedaccount) wrote : Re: "Report a problem..." doesn't work?

I have exactly the same problem on Jaunty

Revision history for this message
joewski (joewski) wrote :

I have reinstalled the entire operating system from the beta build of jaunty on my AMD2.6i386 machine, updated to latest updates with no additional software added or configuration changes and can confirm the bug still exists.

I also have tested a laptop and the problem is there as well. I have a VMware version of Jaunty at Alpha 6 which doesn't exhibit the problem and now testing for the bug in VM machine.

To recreate the bug,
Click on system -> help and support
change focus to ubuntu help centre
Click on help -> report a problem

nothing appears to happen. On the earilier versions the data collection process would occur.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
joewski (joewski) wrote :

I have now reproduced the bug in VMWare on i386 on an independent machine. I can confirm that the bug is created between Alpha 6 version and the current update.

That brings the tally to at four platforms that have the bug.

Also note the bug appears to be application wide and not just restricted to the help centre

description: updated
summary: - "Report a problem..." doesn't work?
+ "Report a problem..." doesn't work? jaunty
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