(jaunty) ADSL connection fails if a root session is active

[Biji]

Network manager for ADSL connection not working, probably because password not being saved in keyring (or saved failed)

[David Futcher (bobbo)]

Identified this a bug in "network-manager".

[Biji (biji)]

some log:

Apr 2 21:12:52 onyx pppd[7602]: Using interface ppp0
Apr 2 21:12:52 onyx pppd[7602]: Connect: ppp0 <--> eth0
Apr 2 21:12:52 onyx pppd[7602]: No CHAP secret found for authenticating us to
Apr 2 21:12:53 onyx pppd[7602]: CHAP authentication failed
Apr 2 21:12:53 onyx pppd[7602]: Connection terminated.
Apr 2 21:12:53 onyx pppd[7602]: Exit.

[Biji (biji)]

Ok, I found it.. this bug only happen when root session is active ( sudo su at any console)
I think this is not network-manager related but maybe consolekit or pam
this bug may also effect in wifi WEP connection

[Ignacio (ignaciosimon)]

I am not able no connect directly to my ADSL connection using network-manager, I can though using pppoeconf on the terminal. The problem appears to be specially severe from the Live CD, ever since network-manager has been integrated to Ubuntu I have been able to connect just once (always using the live CD).
It looks like network manager does not even try to connect. After I enter my username/password for my ADSL connection an give it an ok, it disconnects instantly and that's it. I am not sure if this is a widespread problem or maybe specific for my country (Uruguay).
I can post any log that would help, but don't know which? It is kind of a showstopper when showing off the live CD to other people that use direct ADSL connections to their PCs.
All help greatly appreciated!

[Tony Espy (awe)]

Ignacio, it sounds like you're experiencing a different problem than Biji.

If this is so ( ie. you don't have a root session active when trying to connect ), please enter a new bug from the command-line using:

% ubuntu-bug network-manager

This will collect the pertinent log files, package versions, etc...

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. The issue that you reported is one that should be reproducible with the live environment of the Desktop CD of the development release the Karmic Koala. It would help us greatly if you could test with it so we can work on getting it fixed in the next release of Ubuntu. You can find out more about the development release at http://www.ubuntu.com/testing/ . Thanks again and we appreciate your help.

[Leo Arias (elopio)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

[Leo Arias (elopio)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!