Webcam CS330 (uses gspca) not working

[ullix]

USB webcam identified by lsusb as: ID 0733:0401 ViewQuest Technologies, Inc. CS330 WebCam (bought as an Intel Create and Share webcam model cs330) does not show any pictures under cheese; the "picture" is a pinkish background with horizontal green, purple, pink stripes. These colors are completedly unrelated to anything the webcam is looking at.

when connecting, the kern.log shows:
Mar 21 15:44:25 atom330 kernel: [13078.020027] usb 5-1: new full speed USB device using uhci_hcd and address 8
Mar 21 15:44:25 atom330 kernel: [13078.196669] usb 5-1: configuration #1 chosen from 1 choice
Mar 21 15:44:25 atom330 kernel: [13078.199151] gspca: probing 0733:0401
Mar 21 15:44:26 atom330 kernel: [13078.515369] gspca: probe ok
Mar 21 15:45:28 atom330 kernel: [13140.656414] gspca: frame overflow 462959 > 462848
Mar 21 15:45:30 atom330 kernel: [13142.928330] gspca: frame overflow 462959 > 462848
and continues with these overflow messages

lsmod gives:
lsmod | grep gspca
gspca_spca501 22656 1
gspca_main 30080 3 gspca_spca501
videodev 41600 2 stkwebcam,gspca_main

uname -a:
Linux atom330 2.6.28-11-generic #36-Ubuntu SMP Fri Mar 20 19:40:40 UTC 2009 i686 GNU/Linux

[diego (diego-redhat-bugs-1)]

Description of problem:
if I use cheese or another program that need of a webcam, the webcam doesn't work.

Version-Release number of selected component (if applicable):
kernel 2.6.27.5-117.fc10.x86_64

How reproducible:

Steps to Reproduce:
1.
2.
3.

Actual results:
I receive this message:

gspca: frame overflow 616402 > 614400
gspca: frame overflow 615378 > 614400
gspca: frame overflow 615378 > 614400
gspca: frame overflow 617426 > 614400
gspca: frame overflow 615378 > 614400
gspca: frame overflow 617426 > 614400
gspca: frame overflow 616402 > 614400

Expected results:

Additional info:
This is the lsusb output:
Bus 001 Device 002: ID 046d:0896 Logitech, Inc. OrbiCam
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 002: ID 062a:0000 Creative Labs Optical mouse
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub

In fedora 9 I use gspca kmod module, and doesn't receve this error. With the kernel-2.6.27 on Fedora 10 (that include gspca driver) doesn't work.

[Hans (hans-redhat-bugs)]

Hi Diego,

Thanks for reporting this. We've had reports from other users with the same cam which did not include the gspca: frame overflow dmesg messages, so I'm very glad you've reported this.

I've prepared a patch fixing this (hopefully).

Can you please follow the instructions here:
http://hansdegoede.livejournal.com/6630.html

But before doing the "make" command in the list of commands there first do:
patch -p1 < [path-to]/gspca-vc0321-fix-frame-overflow.patch

Replacing [path-to] with the directory where you've saved the patch (which I will attach next). If the "patch" command is not found, you need to do:
yum install patch

If these instructions are over your head, please let me know, then we will do things differently (in a way which is more work for me, but easier for you).

[Hans (hans-redhat-bugs)]

Created attachment 326472
Patch fixing the frame overflow messages with vc0321 cams

[diego (diego-redhat-bugs-1)]

Hi hans,
thank you for your help. I have follow your instructions, and now the webcam work fine. I receive only this message on dmesg command :

gspca: ISOC data error: [4] len=1024, status=-71

but the cam work.
Do you wont to insert the patch on the fedora kernel update, please? :-).

Good work, and thank you very much.

Diego.

[Hans (hans-redhat-bugs)]

Ok, I've put this patch in both the F-10 and devel branches of CVS, so with the first kernel build for either this will get included, closing.

And thanks for testing!

[Fedora (fedora-redhat-bugs)]

kernel-2.6.27.9-159.fc10 has been submitted as an update for Fedora 10.
http://admin.fedoraproject.org/updates/kernel-2.6.27.9-159.fc10

[Fedora (fedora-redhat-bugs)]

kernel-2.6.27.9-159.fc10 has been pushed to the Fedora 10 stable repository. If problems still persist, please make note of it in this bug report.

[ullix (ullix)]

Update:
I used an *Hardy* Kubuntu Live CD on the same computer, and the webcam was recognized by default. The picture under Cheese was correct with proper colors. Possibly interesting note: The picture was color correct ONLY as long as the light was rather dark. As soon as the camera looked into brighter areas (w direct sunshine on them) the colors became pinkish, and the whole picture looked like taken in false-colors.

Same webcam on a different computer running *intrepid* resulted in a look identical to that on Jaunty.

[mash (mash-econs)]

We are still experiencing this bug. (Ubuntu 9.04)

uname -a
Linux mclandermott 2.6.28-13-generic #45-Ubuntu SMP Tue Jun 30 19:49:51 UTC 2009 i686 GNU/Linux

[James Henderson (james-m-henderson)]

This bug is affecting me as well. I had Ubuntu 9.04 and it was occurring. I upgraded to the current release of 9.10 and I have experienced either the same thing, or the camera output is entirely blank.

uname -a
Linux london 2.6.31-14-generic #48-Ubuntu SMP Fri Oct 16 14:04:26 UTC 2009 i686 GNU/Linux

[cbji (balaji-cbe)]

Same issue faced with the ubuntu 9.04. I have a intel usb webcam detected as viewquest cs330. Planning to check with the 9.10 RC

[papukaija (papukaija)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. If you could test the current Ubuntu development version, this would help us a lot. If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect -p linux 346370, and any other logs that are relevant for this particular issue. Please feel free to report any other bugs you may find.

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".