openSuSE 11.1: photosmart 7700 printer fails after first printjob

Bug #344571 reported by philips
4
Affects Status Importance Assigned to Milestone
HPLIP
Triaged
Undecided
Unassigned

Bug Description

Hello-

I am working on bnc#462048 and I would appreciate input from the hplip developers. It seems that turning the BIDIR quirk on in the usblp driver for this printer "fixed" this issue but I would like to see if there is some way that hplip could fix this issue without taking such a brute force method.

References: https://bugzilla.novell.com/show_bug.cgi?id=462048

Thanks,

Brandon

Revision history for this message
philips (brandon-ifup) wrote :

Update: It seems that hpijs is claiming the device, then getting it confused somehow.

Mar 18 17:22:08 suse01 kernel: usblp0: removed
Mar 18 17:22:09 suse01 hpijs: WARNING: color pen has low ink
Mar 18 17:22:09 suse01 hpijs: STATE: marker-supply-low-warning
Mar 18 17:22:41 suse01 kernel: usb 2-1: reset full speed USB device using
uhci_hcd and address 2
Mar 18 17:22:55 suse01 photosmart_7700_series?serial=MY4CH2K160U0:
io/hpmud/musb.c 1335: unable to write data
hp:/usb/photosmart_7700_series?serial=MY4CH2K160U0: 45 second io timeout
Mar 18 17:22:56 suse01 kernel: usb 2-1: device descriptor read/64, error -110
Mar 18 17:23:11 suse01 kernel: usb 2-1: device descriptor read/64, error -110

Changed in hplip:
assignee: nobody → kalosaurusrex
status: New → Triaged
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