cannot copy tracks to my library

[Ad Hoc]

Binary package hint: rhythmbox

1. Insert a legal, full cd into cd drive. The track listing correctly come sup in Rhythmbox and you can play the cd fine.
2. Click the icon to "Copy all tracks to the library"
3. An error message pops up for EVERY track on the cd. They all say:

Error transferring track

Could not create a GStreamer sink element to write to /home/[user]/Music/[BandName]/[Album]/[Track].m4a

4. When you close all the error popups, you are back in the app as if nothing happened, and nothign was copied to teh library.

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/rhythmbox
NonfreeKernelModules: nvidia
Package: rhythmbox 0.11.6svn20081008-0ubuntu4.3
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
Uname: Linux 2.6.27-11-generic x86_64

[Pedro Villavicencio (pedro)]

Thanks for the report, could you please run rhythmbox as: rhythmbox --debug &> rhythmbox-debug.txt perform the operation to reproduce the bug and attach the resulting file to the report? thanks in advance.

[Ad Hoc (glenn-smartlogicsolutions)]

I ran the program as requested, attempted copying the cd to library, closed all error popups, then quit. Attached is the output. The cd is 12 tracks long.

[Sebastien Bacher (seb128)]

could you try if that's still an issue in jaunty? should be sent to bugzilla.gnome.org by somebody having the issue

[Pedro Villavicencio (pedro)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Could you try the same with Karmic ? Thanks in advance.

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.