touchpad not working on hp Pavillion notebook

Bug #342010 reported by Tom
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

I have installed ubuntu 8.10(intrepid) on my HP Pavilion laptop. My touchpad is not working at all. However, if I run Ubuntu from the Live CD, the touchpad is working perfectly well. The buttons for left and right click work at all times( even if I disable the touchpad using gsynaptics). My Alps Glidepoint Touchpad is recognized as one of the input devices. What I believe is that the system is unable to recognize the touchpad as a touchpad, and is recognizing it as a mouse instead( or some other input device). The contents of my xorg.conf file are as follows:

# xorg.conf (X.Org X Window System server configuration file)
#
# This file was generated by dexconf, the Debian X Configuration tool, using
# values from the debconf database.
#
# Edit this file with caution, and see the xorg.conf manual page.
# (Type "man xorg.conf" at the shell prompt.)
#
# This file is automatically updated on xserver-xorg package upgrades *only*
# if it has not been modified since the last upgrade of the xserver-xorg
# package.
#
# Note that some configuration settings that could be done previously
# in this file, now are automatically configured by the server and settings
# here are ignored.
#
# If you have edited this file but would like it to be automatically updated
# again, run the following command:
# sudo dpkg-reconfigure -phigh xserver-xorg

Section "Device"
 Identifier "Configured Video Device"
 Option "UseFBDev" "true"
EndSection

Section "Monitor"
 Identifier "Configured Monitor"
EndSection

Section "Screen"
 Identifier "Default Screen"
 Monitor "Configured Monitor"
 Device "Configured Video Device"
EndSection

Strangely enough, there is no section for serverlayout or InputDevice.

If I try out the command: "xinput list", I get the following code:

"Virtual core keyboard" id=0 [XKeyboard]
 Num_keys is 248
 Min_keycode is 8
 Max_keycode is 255
"Virtual core pointer" id=1 [XPointer]
 Num_buttons is 32
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is 0
  Max_value is -1
  Resolution is 0
 Axis 1 :
  Min_value is 0
  Max_value is -1
  Resolution is 0
"Mouseemu virtual mouse" id=2 [XExtensionPointer]
 Num_buttons is 32
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is -1
  Max_value is -1
  Resolution is 1
 Axis 1 :
  Min_value is -1
  Max_value is -1
  Resolution is 1
"Mouseemu virtual keyboard" id=3 [XExtensionKeyboard]
 Num_keys is 248
 Min_keycode is 8
 Max_keycode is 255
"AlpsPS/2 ALPS GlidePoint" id=4 [XExtensionPointer]
 Num_buttons is 12
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is 0
  Max_value is -1
  Resolution is 1
 Axis 1 :
  Min_value is 0
  Max_value is -1
  Resolution is 1
"Video Bus" id=5 [XExtensionKeyboard]
 Num_keys is 248
 Min_keycode is 8
 Max_keycode is 255
"USB Mouse" id=6 [XExtensionPointer]
 Num_buttons is 32
 Num_axes is 2
 Mode is Relative
 Motion_buffer is 256
 Axis 0 :
  Min_value is -1
  Max_value is -1
  Resolution is 1
 Axis 1 :
  Min_value is -1
  Max_value is -1
  Resolution is 1

I have also tried adding the section "InputDevice" but to no avail.
I have SHMConfig on, thanks to the official documentation.
If i type "tpconfig" in the terminal, I get this output:

Found Synaptics Touchpad.
Firmware: 8.96 (multiple-byte mode).

If I type "cat /proc/bus/input/devices" in the terminal, i get this output:

I: Bus=0017 Vendor=0001 Product=0001 Version=0100
N: Name="Macintosh mouse button emulation"
P: Phys=
S: Sysfs=/devices/virtual/input/input0
U: Uniq=
H: Handlers=mouse0 event0
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input1
U: Uniq=
H: Handlers=kbd event1
B: EV=120013
B: KEY=20000 0 28 0 0 0 0 5004 2100003 83803078 f900d401 feffffdf ffefffff ffffffff ffffffff
B: MSC=10
B: LED=7

I: Bus=0019 Vendor=0000 Product=0002 Version=0000
N: Name="Power Button (FF)"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0D:00/input/input3
U: Uniq=
H: Handlers=event3
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button (CM)"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0C0E:00/input/input4
U: Uniq=
H: Handlers=kbd event4
B: EV=3
B: KEY=4000 0 0 0 0

I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=/video/input0
S: Sysfs=/devices/LNXSYSTM:00/device:00/PNP0A08:00/device:08/input/input5
U: Uniq=
H: Handlers=kbd event5
B: EV=3
B: KEY=3f000b 0 0 0 0 0 0 0

I: Bus=0010 Vendor=001f Product=0001 Version=0100
N: Name="PC Speaker"
P: Phys=isa0061/input0
S: Sysfs=/devices/platform/pcspkr/input/input6
U: Uniq=
H: Handlers=kbd event6
B: EV=40001
B: SND=6

I: Bus=0003 Vendor=04f2 Product=b016 Version=0604
N: Name="HP Webcam"
P: Phys=usb-0000:00:1d.7-5
S: Sysfs=/devices/pci0000:00/0000:00:1d.7/usb7/7-5/7-5:1.0/input/input7
U: Uniq=
H: Handlers=event7
B: EV=3
B: KEY=1 0 0 0 0 0 0 0 0

I: Bus=0011 Vendor=0002 Product=0008 Version=0000
N: Name="PS/2 Mouse"
P: Phys=isa0060/serio4/input1
S: Sysfs=/devices/platform/i8042/serio4/input/input8
U: Uniq=
H: Handlers=mouse1 event8
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=3

I: Bus=0011 Vendor=0002 Product=0008 Version=7321
N: Name="AlpsPS/2 ALPS GlidePoint"
P: Phys=isa0060/serio4/input0
S: Sysfs=/devices/platform/i8042/serio4/input/input9
U: Uniq=
H: Handlers=mouse2 event9
B: EV=f
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: REL=3
B: ABS=1000003

I: Bus=0006 Vendor=001f Product=001f Version=0000
N: Name="Mouseemu virtual keyboard"
P: Phys=
S: Sysfs=/devices/virtual/input/input10
U: Uniq=
H: Handlers=kbd event10
B: EV=100003
B: KEY=1ffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff ffffffff

I: Bus=0006 Vendor=001f Product=001e Version=0000
N: Name="Mouseemu virtual mouse"
P: Phys=
S: Sysfs=/devices/virtual/input/input11
U: Uniq=
H: Handlers=mouse3 event11
B: EV=7
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=103

I: Bus=0003 Vendor=15d9 Product=0a37 Version=0110
N: Name="USB Mouse"
P: Phys=usb-0000:00:1d.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:1d.0/usb4/4-1/4-1:1.0/input/input12
U: Uniq=
H: Handlers=mouse4 event12
B: EV=17
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=103
B: MSC=10

Please help me out as soon as possible.

Thanks in advance.

Bryce Harrington (bryce)
tags: added: intrepid
Revision history for this message
Bryce Harrington (bryce) wrote :

Sounds more likely to be a kernel bug so I'm re-filing there. Can you test if this is still an issue in Lucid? We've made quite a considerable change in the input system between when this bug was filed and today's development version so the issue may now be resolved.

affects: xserver-xorg-input-synaptics (Ubuntu) → linux (Ubuntu)
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Hi Tom,

Please be sure to confirm this issue exists with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid . If the issue remains, please run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 342010

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Tom (tom6) wrote :

Hi :)

Thanks for all the work that went into this & sorry i have not updated you on progress. The problem was fixed by installing 9.04 which was quite easy since the /home was on a separate partition.

Problem solved!

Many thanks & regards from
Tom :)

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

Tom,
     Thank you for following up on this. I am marking the bug Fix Released.

~JFo

Changed in linux (Ubuntu):
status: Incomplete → Fix Released
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