unable to connect to WPA-protected network

[Gábor Farkas]

Binary package hint: network-manager

i'm using Jaunty (updated today) on a HP mini 2140 notebook,
if i set my wifi network to unprotected, i can connect to it.

but if i set it to wpa1, it does not work:

networkmanager tries to connect to it,
asks me the password, which i enter,
then tries to connect for roughly a minute,

then asks for the password again,
i enter it, then it tries to connect for roughly a minute,
then asks for the password again,
and so on.

the strange thing is, that when networkmanager
asks for the password again,
then in the text-field,
where i should enter the password,
a long hexa-string is pre-filled
(and not the password i entered last time)

(the laptop comes pre-installed with suse-enterprise-desktop 10,
and when using that one, i am able to connect to the wpa1-protected network.)

lspci says this about the wifi-hardware:

08:00.0 Network controller: Broadcom Corporation BCM4322 802.11a/b/g/n Wireless LAN Controller (rev 01)

the hardware-drivers window says a binary driver called "Broadcom STA wireless driver" is currently used.

[Gábor Farkas (gabor-nekomancer)]

after further testing, it seems it's not completely black&white...

if i set my access-point to non-hidden (means with SSID broadcasted) WPA1,
then sometimes i'm able to connect.

if i set it to hidden, i'm unable to connect.

but even in the non-hidden-ssid case, it's not 100% sure that the connection will be established...

i was trying to find out what networkmanager is doing in more details,
but i couldn't find any log-files or such... is there maybe a way to force
networkmanager to log what he's doing?

[Gábor Farkas (gabor-nekomancer)]

after more testing, it might be that the problem is not really with NetworkManager.

i installed wicd (which uninstalled NetworkManager),
and there it was much easier to see exactly what is happening.
when i set my access point to "not-hidden" mode (broadcast SSID),
then i was able to connect to the WPA1 network.
when i set it to hidden, i was not able to connect to it anymore.
in fact, wicd claimed the network does not exist.

normally at this point i would be suspicious about the access-point,
that maybe it's just broken,
but i am able to connect to it's hidden WPA1 network
without problems from the suse-linux-enterprise-desktop-10,
which is preinstalled on the laptop.

[Gábor Farkas (gabor-nekomancer)]

regarding the driver used,
it's a binary-only driver called "wl".
ubuntu reports that a binary driver is used, and if i disable it,
then (after restart), the wireless device is not even available.

in the preinstalled suse-linux-enterprise-desktop-10,
it seems the same "wl" driver is used, but i do not know
if the exact same version or a different one.

[Saša Teković (hseagle2015)]

I have Lenovo X300 notebook with Ubuntu Jaunty alpha6 installed on it and I'm experiencing exactly the same problem.
I'm unable to connect to the WPA/WPA2 protected network - network manager is constantly asking me for WPA/WPA2 key (SSID is not hidden).

Just like Gábor wrote, when asked to retype WPA/WPA2 key, the password text box is pre-filled with long hexadecimal string.

[tlois (tlois3)]

Same problem as above. Looks like it is connecting, but then continues the request for password, although it is already input. This is on an eeeBox running 9.04 via a unetbootin created USB. I had tried it before I locked down my network and it did work then. Just won't work with my WPA protected network.

[Victor Vargas (kamus)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please open a terminal and execute: apport-collect 336230 ? It will attach the necessary information to this report. Also you can submit more information for it by looking to https://wiki.ubuntu.com/DebuggingNetworkManager , Thanks in advance.

[Kenjie.-San (darthkenjie)]

I have the same problem!
i often lose my wireless lan connection, the system reconnect and ask for my wlan password.
i tried to configrue the connection manualy instead of the wizzard, as well as i deleted the keyring entry and reentered my wlan key; nothing helped.

[Kenjie.-San (darthkenjie)]

Architecture: i386
CRDA: Error: [Errno 2] No such file or directory
DistroRelease: Ubuntu 9.10
IfupdownConfig:
 auto lo
 iface lo inet loopback
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
IpRoute:
 192.168.1.0/24 dev eth2 proto kernel scope link src 192.168.1.21 metric 2
 169.254.0.0/16 dev eth2 scope link metric 1000
 default via 192.168.1.1 dev eth2 proto static
NonfreeKernelModules: wl
Package: network-manager 0.8~a~git.20091013t193206.679d548-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare

[Kenjie.-San (darthkenjie)]

AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: AD198x Analog [AD198x Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 1562 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xe8280000 irq 21'
   Mixer name : 'Analog Devices AD1984A'
   Components : 'HDA:11d4194a,103c3056,00100400'
   Controls : 10
   Simple ctrls : 6
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=5c68fd9a-0cc4-4f03-a088-a07b65991de4
InstallationMedia: Ubuntu-Netbook-Remix 9.10 "Karmic Koala" - Release i386 (20091028.4)
MachineType: Hewlett-Packard HP 2140
NonfreeKernelModules: wl
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=fd256c84-ba79-4ac7-bf0c-41f002500870 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=de_DE.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:
 0: hci0: Bluetooth
  Soft blocked: no
  Hard blocked: no
Tags: ubuntu-unr
Uname: Linux 2.6.31-20-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 06/18/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DGU Ver. F.04
dmi.board.name: 3056
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 20.0D
dmi.chassis.asset.tag: CNU9145DB0
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DGUVer.F.04:bd06/18/2009:svnHewlett-Packard:pnHP2140:pvrF.04:rvnHewlett-Packard:rn3056:rvrKBCVersion20.0D:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP 2140
dmi.product.version: F.04
dmi.sys.vendor: Hewlett-Packard

[Mathieu Trudel-Lapierre (cyphermox)]

Thank you for reporting this bug to Ubuntu 9.04 reached EOL on October 23, 2010.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

I've tried recreating this bug with Ubuntu 10.04 and was unable to, given the information you've provided. Please either a) upgrade and test or b) increase the verbosity of the steps to recreate it so we can try again.

Please feel free to report any other bugs you may find.

[Launchpad Janitor (janitor)]

[Expired for network-manager (Ubuntu) because there has been no activity for 60 days.]