[Sony VGN-BX196VP] hibernate/resume failure

[heinjan]

When hibernating my sony VGN-BX196VP the laptop won't turn off after a lot of hard drive activity. I have to press the power button a few seconds to shut the computer down.

Resuming just gives a normal boot. This is with jaunty upgraded until 27 feb 2009.

heinjan@casper:~$ uname -a
Linux casper 2.6.28-8-generic #26-Ubuntu SMP Wed Feb 25 04:28:54 UTC 2009 i686 GNU/Linux

ProblemType: KernelOops
Annotation: This occured during a previous hibernate and prevented it from resuming properly.
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: hibernate/resume
InterpreterPath: /usr/bin/python2.5
MachineType: Sony Corporation VGN-BX196VP
Package: linux-image-2.6.28-8-generic 2.6.28-8.26
ProcAttrCurrent: unconfined
ProcCmdLine: User Name=UUID=c286e7db-d177-420a-965e-3147e5127ae3 ro quiet splash
ProcCmdline: /usr/bin/python /usr/share/apport/apportcheckresume
ProcEnviron: PATH=(custom, no user)
ProcVersionSignature: Ubuntu 2.6.28-8.26-generic
SourcePackage: linux
StressLog: Error: [Errno 2] No such file or directory: '/var/lib/pm-utils/stress.log'
Tags: resume hibernate
Title: [Sony Corporation VGN-BX196VP] hibernate/resume failure
UserGroups:
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices:
 **** List of PLAYBACK Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: ALC260 Analog [ALC260 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xb0000000 irq 43'
   Mixer name : 'Realtek ALC260'
   Components : 'HDA:10ec0260,104d0900,00100400 HDA:14f12bfa,104d0200,00090000'
   Controls : 10
   Simple ctrls : 6
DistroRelease: Ubuntu 10.04
HibernationDevice: RESUME=UUID=f50e4a80-e102-4aa2-bd4e-0a9b11dd0056
MachineType: Sony Corporation VGN-BX196VP
Package: linux 2.6.32.22.23
PackageArchitecture: i386
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.35-1-generic root=UUID=5097b878-02d8-49d1-a9db-a5b608659d19 ro quiet splash
ProcEnviron:
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-1.1~lucid1-generic 2.6.35-rc1
Regression: No
RelatedPackageVersions: linux-firmware 1.34
Reproducible: Yes
RfKill:
 0: phy0: Wireless LAN
  Soft blocked: no
  Hard blocked: no
Tags: lucid hibernate resume needs-upstream-testing
Uname: Linux 2.6.35-1-generic i686
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 07/10/2006
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: R0190X5
dmi.board.name: Q-Project
dmi.board.vendor: Sony Corporation
dmi.board.version: 01
dmi.chassis.asset.tag: Reserved
dmi.chassis.type: 10
dmi.chassis.vendor: Reserved
dmi.chassis.version: Reserved
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvrR0190X5:bd07/10/2006:svnSonyCorporation:pnVGN-BX196VP:pvrC100TRX5:rvnSonyCorporation:rnQ-Project:rvr01:cvnReserved:ct10:cvrReserved:
dmi.product.name: VGN-BX196VP
dmi.product.version: C100TRX5
dmi.sys.vendor: Sony Corporation

[Manoj Iyer (manjo)]

Can you please try the debugging tips described in
https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume

[heinjan (heinjan)]

Hibernation: writing all the data on disk works (a few warnings pop by, 'pcmcia_socket0 warning: DANGER: unable to remove socket power'). After a few seconds the num/scrl/caps flash once and the screen is black. However, the CPU-fan keeps blowing so the power isn't completely down. After pushing the power button 5 secs the computer powers down.
Waking up works, even after the manual shutdown. I tested this 3 times.
I also tested from tty1 with pm-hibernate, the same warnings flash by and the laptop won't shut down automatically.

So for hibernation the only buggy part seems the non-shutting down of the laptop after the hibernation process.

Suspend from X: the screen blanks out, but the laptop won't shut down (fans keep blowing)
Suspend from tty1: the screen is cleared and a blinking cursor is visible in the top left corner. Laptop won't shut down, keyboard is not responsive.
Suspend from tty1 with no_console_suspend kernel boot option: same as the one before (blinking cursor in top left corner). However, no extra messages visible, despite the no_console_suspend.
Booting after a hard shutdown (5sec press of powerbutton) of the laptop gives a normal boot.

So for suspend it seems like the same problem as with the hibernation: the non-shutting down of the laptop.

A normal shutdown (so no suspend/resume) works like it should (e.g. no manual 5sec power button push necessary)

[xteejx (xteejx)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect <bug #>, and any other logs that are relevant for this particular issue.

[heinjan (heinjan)]

Still happening with 10.04.

Tested with the kernel ppa (http://ppa.launchpad.net/kernel-ppa/ppa/ubuntu lucid main) with kernel

heinjan@casper:~$ uname -a
Linux casper 2.6.35-1-generic #1~lucid1-Ubuntu SMP Mon Jun 7 15:03:45 UTC 2010 i686 GNU/Linux
heinjan@casper:~$

This kernel gives the same symptoms.

[xteejx (xteejx)]

Can you upload updated logs as requested please? Thank you.

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

apport information

[heinjan (heinjan)]

Logs attached for non-successful hibernate/resume around 20:00. The screen turns black, hard disk is active. However, the computer won't shut down. After a hard shutdown of the machine the laptop doesn't resume, but starts as normal.

logfile pm-suspend.log:

Fri Jun 11 19:59:55 CEST 2010: Running hooks for hibernate.
/usr/lib/pm-utils/sleep.d/000kernel-change hibernate hibernate:success.
/usr/lib/pm-utils/sleep.d/00logging hibernate hibernate:Linux casper 2.6.35-1-generic #1~lucid1-Ubuntu SMP Mon Jun 7 15:03:45 UTC 2010 i686 GNU/Linux
Module Size Used by
aes_i586 7272 2
aes_generic 26867 1 aes_i586
lib80211_crypt_ccmp 4469 2
binfmt_misc 6591 1
ppdev 5580 0
dm_crypt 11409 0
snd_hda_codec_realtek 217190 1
snd_hda_intel 22075 2
snd_hda_codec 87328 2 snd_hda_codec_realtek,snd_hda_intel
snd_hwdep 5032 1 snd_hda_codec
snd_pcm 71531 2 snd_hda_intel,snd_hda_codec
snd_seq_midi 4620 0
snd_rawmidi 17839 1 snd_seq_midi
pcmcia 38277 0
snd_seq_midi_event 6039 1 snd_seq_midi
ipw2200 136835 0
libipw 39908 1 ipw2200
snd_seq 47206 2 snd_seq_midi,snd_seq_midi_event
snd_timer 19091 2 snd_pcm,snd_seq
snd_seq_device 5736 3 snd_seq_midi,snd_rawmidi,snd_seq
yenta_socket 21542 0
pcmcia_rsrc 10558 1 yenta_socket
snd 49038 13 snd_hda_codec_realtek,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
joydev 8799 0
pcmcia_core 14649 3 pcmcia,yenta_socket,pcmcia_rsrc
soundcore 872 1 snd
snd_page_alloc 7112 2 snd_hda_intel,snd_pcm
cfg80211 146871 2 ipw2200,libipw
tifm_7xx1 3758 0
tifm_core 6081 1 tifm_7xx1
lib80211 5050 3 lib80211_crypt_ccmp,ipw2200,libipw
tpm_infineon 7937 0
psmouse 58897 0
serio_raw 4014 0
sony_laptop 29088 0
tpm 13741 1 tpm_infineon
tpm_bios 5302 1 tpm
lp 7374 0
parport 31492 2 ppdev,lp
vga16fb 12279 0
vgastate 8965 1 vga16fb
i915 274577 3
drm_kms_helper 29430 1 i915
ums_cypress 2190 0
drm 168120 4 i915,drm_kms_helper
ohci1394 27048 0
intel_agp 25101 2 i915
i2c_algo_bit 5128 1 i915
usb_storage 40236 1 ums_cypress
ieee1394 81189 1 ohci1394
sata_sil 7027 0
video 18704 1 i915
sky2 45087 0
output 1875 1 video
agpgart 32107 2 drm,intel_agp
             total used free shared buffers cached
Mem: 2051228 816472 1234756 0 75624 509648
-/+ buffers/cache: 231200 1820028
Swap: 6008272 0 6008272
success.
/usr/lib/pm-utils/sleep.d/00power...

[heinjan (heinjan)]

As described in https://wiki.ubuntu.com/DebuggingKernelSuspendHibernateResume attached the logs for Per sub-system hibernate testing.

[xteejx (xteejx)]

Brilliant heinjan! Thank you very much for the debugging information. Just one last thing that needs checked as per the Kernel Team Policy. Can you install and test the latest mainline kernel (ubuntu packages available and easy to install/remove). Full instructions for doing this are at https://wiki.ubuntu.com/KernelTeam/MainlineBuilds - we can then upgrade this bug report to Triaged and get it passed on to be worked on by the appropriate developers. Thank you again for providing all the information so far :)

[Jeremy Foshee (jeremyfoshee)]

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]