cupsd hangs when HP or Kyocera Mita printer is added with web interface
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cupsys (Ubuntu) |
Fix Released
|
High
|
Martin Pitt |
Bug Description
Adding a Hewlett Packard (HP) printer in the following way causes cupsd to hang using 100% of CPU time:
1) Run in a terminal:
$ hp-makeuri /dev/usblp0
This output the DeviceURI you need for adding you printer.
CUPS URI: hp:/usb/
2) Open up a web browser and go to http://
2) Click Add Printer.
3) Fill out Printer Name, ... then click continue.
4) Choose Device: AppSocket/HP Jetdirect. Click Continue.
5) Now on the next page you will see a place for entry that says socket. Delete that and paste in your CUPS URI: that you got from step 1. Click Continue.
6) Select Manufacturer "HP (HPLIP)" => the page just continuously loads and doesn't show a list of Printer Models. This continuous loading only appears when selecting Manufacturer "HP (HPLIP)". When selecting other Manufacturers we immediately get a list of Printer Models.
I have put cups ErrorLevel to "debug", the error_log is included in attachment.
This error_log indicates an authentication problem although I did add the cupsys user to the shadow group as suggested in /usr/share/
Changed in cupsys: | |
status: | Unconfirmed → Confirmed |
Changed in cupsys: | |
assignee: | nobody → doko |
The error_log indicating a authentication problem.