always cuts off top 1cm when printing

[fabb]

Binary package hint: evince

when printing from pdf or ps source, there are alsways some 1cm missing on top of the printed page.

it seems as the whole document is not aligned on the top printing border but ABOVE the top page border. some sign mixed up?

[fabb (milkservice)]

it could off course be that acrobat reader auto scales the pages to fit within the brinting borders while evince doesn't.

[Buddhika Siddhisena (bud-babytux)]

I get this issue on legal size as well. About 1.5" being chopped off the top. Already filed a bug under #355851

[Pascal De Vuyst (pascal-devuyst)]

Please provide the output of the printingbug info script (https://wiki.ubuntu.com/PrintingBugInfoScript) or run the following command on a terminal (Jaunty only): apport-collect -p cups 333375

[Buddhika Siddhisena (bud-babytux)]

Actually this chopping off issue was fixed when 9.04 was launched. I only saw the issue in the RC releases.

[xteejx (xteejx)]

This bug report is being closed due to your last comment regarding this being fixed with an update. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.

[Merlinpilot (nigel-talbot)]

I am getting this problem with 10.10 - I'm trying to print labels so difficult to find a way to print correctly. Problem is not restricted to labels though, it affects all OOO .odt documents I try to print - just it matters more for labels

[Till Kamppeter (till-kamppeter)]

Merlinpilot, your problem probably has another origin than the problem of the original poster which seems to be fixed. So please create a new bug report for your problem and provide us more information there. Especially follow the instructions under "Reporting bugs", "CUPS error_log", and "Capturing print job data" of https://wiki.ubuntu.com/DebuggingPrintingProblems.