Ubuntu
firefox-3.0 package

Firefox 3.0.6 not starting at Intrepid

Bug #329887 reported by Helio Loureiro on 2009-02-15

Affects		Status	Importance	Assigned to	Milestone
	firefox-3.0 (Ubuntu)	Invalid	Undecided	Unassigned

Bug Description

Binary package hint: firefox-3.0

Firefox is just silent crashing after a system update.

I tried to purge and reinstal firefox. Then reinstall firefox and dependencies. Not progress at all.

I'm attaching a strace output.

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Helio Loureiro (helioloureiro) wrote on 2009-02-15:

Strace output Edit (445.6 KiB, text/plain)

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Duane Hinnen (duanedesign) wrote on 2009-02-16:

Many bad Firefox behaviors are in fact caused by one of the many third-party 'themes', 'extensions' and 'plugins'. These will go away with a new profile - that is, when Firefox is restored to default settings and without any extensions and themes.

Please see if a new profile solves your problem.

In Terminal type:
firefox -ProfileManager
You should now see the Profile Manager window.
Click on the 'Create Profile...' button to start the 'Create Profile Wizard'. Click 'Next' and enter a descriptive name for the new profile. Click Finish to have Firefox create the new profile. You should now be taken back to the Profile Manager and the newly created profile should be listed. Select it and click 'Start Firefox'. Try to reproduce the bug with this new profile.

Note: you can go back to your own profile by starting Firefox using the command firefox -ProfileManager again, selecting your own profile, and clicking on 'Start Firefox'.

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Helio Loureiro (helioloureiro) wrote on 2009-02-16:

Hi,

I forgot to mention, but I already did this. As before, no window raised. It just gets stucked.

BRs,
Helio

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JanBrinkmann (jbrinkmann) wrote on 2009-02-16:

Thank you for taking the time to report this bug and helping to make Ubuntu better. Could you please try to obtain a backtrace by following the instructions on https://wiki.ubuntu.com/MozillaTeam/Bugs? Also, please answer these questions:
Is this crash reproducible? If so, which are the steps that lead to it?
Which version of the Firefox package do you have installed?
Which version of Ubuntu are you using / on which architecture?
Which flash package do you have installed?
Which Java package do you have installed?
Which Firefox extensions do you have installed?

This will greatly aid us in tracking down your problem.

Changed in firefox-3.0:
status:	New → Incomplete

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Helio Loureiro (helioloureiro) wrote on 2009-02-20:

After a fresh reboot (machine was down for a few hours), I restarted again and checked the option "-ProfileManager". At this time, it worked successfully.

Since it happened after the last update performed, maybe some shared library didn't load properly. Anyway my previous profile stills not working, but this time it can be related to some plugin.

So I believe this TT can be closed.

Thanks for your thoughts.

BRs,
Helio

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JanBrinkmann (jbrinkmann) wrote on 2009-02-20:

This bug report is being closed due to your last comment regarding this being fixed. For future reference you can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status . Thank you again for taking the time to report this bug and helping to make Ubuntu better. Please submit any future bugs you may find.