Evolution Freezes when checking mail sometimes

[Adam Petaccia]

Running Intrepid with updates applied, evolution will sometimes freeze while checking mail. Typically it asks for a password, and dies no matter what I input. I obtained a GDB backtrace:

#0 0x0000003f7480df4b in read () from /lib/libpthread.so.0
#1 0x0000003f83204f6b in ?? () from /usr/lib/libgnome-keyring.so.0
#2 0x0000003f8320761d in ?? () from /usr/lib/libgnome-keyring.so.0
#3 0x0000003f832084cc in gnome_keyring_item_create_sync () from /usr/lib/libgnome-keyring.so.0
#4 0x0000003f8f81f24b in ep_remember_password_keyring (msg=<value optimized out>) at e-passwords.c:369
#5 0x0000003f8f81fb4c in ep_remember_password (msg=<value optimized out>) at e-passwords.c:734
#6 0x0000003f8f81ff21 in pass_response (dialog=<value optimized out>, response=<value optimized out>, data=<value optimized out>) at e-passwords.c:1038
#7 0x0000003f7740d25d in IA__g_closure_invoke (closure=<value optimized out>, return_value=<value optimized out>, n_param_values=<value optimized out>, param_values=<value optimized out>, invocation_hint=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gclosure.c:767
#8 0x0000003f77422f5d in signal_emit_unlocked_R (node=<value optimized out>, detail=<value optimized out>, instance=<value optimized out>, emission_return=<value optimized out>, instance_and_params=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:3244
#9 0x0000003f77424608 in IA__g_signal_emit_valist (instance=<value optimized out>, signal_id=<value optimized out>, detail=<value optimized out>, var_args=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:2977
#10 0x0000003f77424b33 in IA__g_signal_emit (instance=<value optimized out>, signal_id=<value optimized out>, detail=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:3034
#11 0x0000003f7740d25d in IA__g_closure_invoke (closure=<value optimized out>, return_value=<value optimized out>, n_param_values=<value optimized out>, param_values=<value optimized out>, invocation_hint=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gclosure.c:767
#12 0x0000003f77422f5d in signal_emit_unlocked_R (node=<value optimized out>, detail=<value optimized out>, instance=<value optimized out>, emission_return=<value optimized out>, instance_and_params=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:3244
#13 0x0000003f77424608 in IA__g_signal_emit_valist (instance=<value optimized out>, signal_id=<value optimized out>, detail=<value optimized out>, var_args=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:2977
#14 0x0000003f77424b33 in IA__g_signal_emit (instance=<value optimized out>, signal_id=<value optimized out>, detail=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:3034
#15 0x0000003f7b08e12a in gtk_button_key_release (widget=<value optimized out>, event=<value optimized out>) at /build/buildd/gtk+2.0-2.14.4/gtk/gtkbutton.c:1420
#16 0x0000003f7b132908 in _gtk_marshal_BOOLEAN__BOXED (closure=<value optimized out>, return_value=<value optimized out>, n_param_values=<value optimized out>, param_values=<value optimized out>, invocation_hint=<value optimized out>, marshal_data=<value optimized out>) at /build/buildd/gtk+2.0-2.14.4/gtk/gtkmarshalers.c:84
#17 0x0000003f7740d25d in IA__g_closure_invoke (closure=<value optimized out>, return_value=<value optimized out>, n_param_values=<value optimized out>, param_values=<value optimized out>, invocation_hint=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gclosure.c:767
#18 0x0000003f77422c3b in signal_emit_unlocked_R (node=<value optimized out>, detail=<value optimized out>, instance=<value optimized out>, emission_return=<value optimized out>, instance_and_params=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:3282
#19 0x0000003f7742448a in IA__g_signal_emit_valist (instance=<value optimized out>, signal_id=<value optimized out>, detail=<value optimized out>, var_args=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:2987
#20 0x0000003f77424b33 in IA__g_signal_emit (instance=<value optimized out>, signal_id=<value optimized out>, detail=<value optimized out>) at /build/buildd/glib2.0-2.18.2/gobject/gsignal.c:3034
#21 0x0000003f7b23574e in gtk_widget_event_internal (widget=<value optimized out>, event=<value optimized out>) at /build/buildd/gtk+2.0-2.14.4/gtk/gtkwidget.c:4745
#22 0x0000003f7b12b322 in IA__gtk_propagate_event (widget=<value optimized out>, event=<value optimized out>) at /build/buildd/gtk+2.0-2.14.4/gtk/gtkmain.c:2357
#23 0x0000003f7b12c393 in IA__gtk_main_do_event (event=<value optimized out>) at /build/buildd/gtk+2.0-2.14.4/gtk/gtkmain.c:1596
#24 0x0000003f7ba5006c in gdk_event_dispatch (source=<value optimized out>, callback=<value optimized out>, user_data=<value optimized out>) at /build/buildd/gtk+2.0-2.14.4/gdk/x11/gdkevents-x11.c:2365
#25 0x0000003f76839d3b in IA__g_main_context_dispatch (context=<value optimized out>) at /build/buildd/glib2.0-2.18.2/glib/gmain.c:2144
#26 0x0000003f7683d50d in g_main_context_iterate (context=<value optimized out>, block=<value optimized out>, dispatch=<value optimized out>, self=<value optimized out>) at /build/buildd/glib2.0-2.18.2/glib/gmain.c:2778
#27 0x0000003f7683da3d in IA__g_main_loop_run (loop=<value optimized out>) at /build/buildd/glib2.0-2.18.2/glib/gmain.c:2986
#28 0x0000003f8462d8a6 in bonobo_main () from /usr/lib/libbonobo-2.so.0
#29 0x00000000004155df in main (argc=<value optimized out>, argv=0x7fffe0fbd938) at main.c:690

adam:~/Desktop# lsb_release -rd
Description: Ubuntu 8.10
Release: 8.10

adam:~/Desktop# apt-cache policy evolution
evolution:
  Installed: 2.24.3-0ubuntu1
  Candidate: 2.24.3-0ubuntu1
  Version table:
 *** 2.24.3-0ubuntu1 0
        500 http://archive.ubuntu.com intrepid-updates/main Packages
        100 /var/lib/dpkg/status
     2.24.1-0ubuntu2 0
        500 http://archive.ubuntu.com intrepid/main Packages

This can happen when it automatically send / receives, or when I press the button. Due to this bug, I tend not to leave evo running for long periods of time.

This may be a dup of #274016, but I'm not sure, and I have debugging symbols (with the exception of gnome-keyring which has none installable) :-)

[Sebastien Bacher (seb128)]

what do you mean gnome-keyring has not installable debug symbols? could you describe steps to trigger the bug?

[Adam Petaccia (mighmos)]

Leave evolution open a while; do some stuff on your computer. Come back a few (minutes, hours) later to see that at some point it got stuck sending/receiving mail.

My results for apt-cache search gnome-keyring:
libgnome-keyring-dev - Development files for GNOME keyring service
libgnome-keyring0 - GObject bindings for PKCS#11
libgnome-keyring1.0-cil - CLI library to access the GNOME Keyring daemon
libgp11-0 - GNOME keyring services library
libgp11-dev - Development files for the PKCS#11 GObject bindings
libpam-gnome-keyring - PAM module to unlock the GNOME keyring upon login
monodoc-gnome-keyring-manual - CLI library to access the GNOME Keyring daemon - manual
network-manager-gnome - network management framework (GNOME frontend)

There is no libgnome-keyring-dbg. I mentioned this because the second and third steps from the top appear to happen there.

[Sebastien Bacher (seb128)]

you can read http://wiki.ubuntu.com/DebuggingProgramCrash and how to get a stacktrace, ubuntu has special ddeb apt sources which have dbgsym variants for all the available binaries

[Adam Petaccia (mighmos)]

I think I've got the same freeze (if not I'll open a new bug):

#0 0x00000034d340dedb in read () from /lib/libpthread.so.0
#1 0x000000398700c62b in gnome_keyring_socket_read_all () from /usr/lib/libgnome-keyring.so.0
#2 0x000000398700c6c7 in gnome_keyring_socket_read_buffer () from /usr/lib/libgnome-keyring.so.0
#3 0x000000398700735a in ?? () from /usr/lib/libgnome-keyring.so.0
#4 0x0000003987007683 in gnome_keyring_item_delete_sync () from /usr/lib/libgnome-keyring.so.0
#5 0x0000003bc7e22441 in ep_keyring_delete_passwords (user=<value optimized out>, server=<value optimized out>, protocol=<value optimized out>, passwords=<value optimized out>, error=<value optimized out>) at e-passwords.c:323
#6 0x0000003bc7e22545 in ep_forget_password (msg=<value optimized out>) at e-passwords.c:767
#7 0x0000003bc7e20e6a in ep_idle_dispatch (data=<value optimized out>) at e-passwords.c:464
#8 0x000000398083a19a in IA__g_main_context_dispatch (context=<value optimized out>) at /build/buildd/glib2.0-2.19.10/glib/gmain.c:1814
#9 0x000000398083d870 in g_main_context_iterate (context=<value optimized out>, block=<value optimized out>, dispatch=<value optimized out>, self=<value optimized out>) at /build/buildd/glib2.0-2.19.10/glib/gmain.c:2448
#10 0x000000398083dd3d in IA__g_main_loop_run (loop=<value optimized out>) at /build/buildd/glib2.0-2.19.10/glib/gmain.c:2656
#11 0x0000003bc562d796 in bonobo_main () from /usr/lib/libbonobo-2.so.0
#12 0x00000000004166a7 in main (argc=<value optimized out>, argv=<value optimized out>) at main.c:704

[Olivier Blanc (olivier-blanc)]

I have the same problem : Evolution freeze while accessing to IMAP server

Some infos on my configuration :
olivier@bibi-3:~$ apt-cache policy evolution
evolution:
  Installé : 2.26.0-0ubuntu2
  Candidat : 2.26.0-0ubuntu2
 Table de version :
 *** 2.26.0-0ubuntu2 0
        500 http://archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status
olivier@bibi-3:~$ apt-cache policy gnome-keyring
gnome-keyring:
  Installé : 2.26.0-0ubuntu3
  Candidat : 2.26.0-0ubuntu3
 Table de version :
 *** 2.26.0-0ubuntu3 0
        500 http://archive.ubuntu.com jaunty/main Packages
        100 /var/lib/dpkg/status

olivier@bibi-3:~$ lsb_release -rd
Description: Ubuntu jaunty (development branch)
Release: 9.04

[Pedro Villavicencio (pedro)]

seems to hang on libgnome-keyring, reassigning. could somebody get a full backtrace and attach it to the report with the instructions Sebastien gave to you previously? Thanks.

[Sebastien Bacher (seb128)]

could you try if that's still an issue in jaunty?

[Adam Petaccia (mighmos)]

It happened yesterday, but I was unable to get a backtrace (I was in a hurry).

[Sebastien Bacher (seb128)]

could somebody haivng the issue open a bug on bugzilla.gnome.org where the code writers will read it too?

[Unc0nn3ct3d (netflow)]

https://bugzilla.gnome.org/show_bug.cgi?id=595421

Had the same problem, posted it up with a full trace above