OpenOffice.org Won't Start anymore

[gunksta]

I know I used oowriter on Friday. So, something has broken recently. When I try to start oowriter2 from the command line, I get:

andy@Eiger:~$ oowriter2
no suitable windowing system found, exiting.
andy@Eiger:~$

This happens for all of the OpenOffice programs. There is a thread here on the Ubuntu Forums where this is being discussed.

http://www.ubuntuforums.org/showthread.php?t=136119

Based on what we've talked about here, this does not seem to be affecting 32bit users. But, I don't know exactly which package the problem is in (ia32, etc.), so I filed it here. I apologize if this isn't the best place.

[jon_gunnar (jonrue)]

Just to confitm that the exact same bug haunts my system.

[Geert Altena (ge2rt)]

Confirm on Linux 2.6.15-16-amd64-k8 x86_64 (Dapper, fully updated to time of this writing)

[Richard Ayotte (rich-ayotte)]

Confirmed on Dapper. Last updated: 5 minutes ago.

Linux cheetah 2.6.15.4-ubuntu1 #1 PREEMPT Tue Feb 21 07:40:40 EST 2006 x86_64 GNU/Linux.

[Kagey (kyle-kyleboyle)]

confirmed on dapper, fully updated.

Linux 2.6.15-16-amd64-generic #1 SMP PREEMPT Mon Feb 20 16:35:03 UTC 2006 x86_64 GNU/Linux

[Steve Mahaffey (steve-mahaffey)]

Me too, fully updated Dapper.

2.6.15-15-amd64-generic kernel.

[jjl (jakobjlopez)]

I have exactly the same problem. Fully updated Dapper 64Bit AMD..

[LinuxMage (linuxmage-deactivatedaccount)]

I can also confirm this bug, on AMD64, same error.

[hva (francesco-hermanitosverdes)]

i can confirm it. i got same error.
2.6.15-15-amd64-k8 #1 SMP PREEMPT Mon Feb 6 18:04:55 UTC 2006 x86_64 GNU/Linux

[Markus Matuszczak (konsumer)]

me too :(

fully updated dapper ...

2.6.15-16-amd64-generic #1 SMP PREEMPT Mon Feb 20 16:35:03 UTC 2006 x86_64 GNU/Linux

[Benjamin_L (benjamin-lebsanft)]

same here

[Matthias Klose (doko)]

fixed in ia32-libs-1.4ubuntu8

[hva (francesco-hermanitosverdes)]

sorry, just installed ia32-libs-1.4ubuntu8 and the problem is still there, seems it's not fixed at all

[OlivierP (unineurone)]

Doesn't fix the issue. This is after havinf rebooted.

:~$ oowriter2
no suitable windowing system found, exiting.

~$ apt-show-versions | egrep 'org2|ia32' | sort
ia32-libs-gtk/unknown uptodate 7
ia32-libs-openoffice.org/unknown uptodate 2-0ubuntu1
ia32-libs/unknown uptodate 1.4ubuntu8
openoffice.org2-base/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-calc/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-common/unknown uptodate 2.0.1-0ubuntu4
openoffice.org2-core/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-draw/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-filter-so52/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-gnome/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-help-en-us/unknown uptodate 2.0.1-0ubuntu1
openoffice.org2-help-fr/unknown uptodate 2.0.1-0ubuntu1
openoffice.org2-impress/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-java-common/unknown uptodate 2.0.1-0ubuntu4
openoffice.org2-l10n-en-gb/unknown uptodate 2.0.1-0ubuntu1
openoffice.org2-l10n-en-us/unknown uptodate 2.0.1-0ubuntu4
openoffice.org2-l10n-fr/unknown uptodate 2.0.1-0ubuntu1
openoffice.org2-math/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2/unknown uptodate 2.0.1-0ubuntu3-1
openoffice.org2-writer/unknown uptodate 2.0.1-0ubuntu3-1

[jontxo (reincigarcia)]

the problem for me was the ia32-libs package. When I updated it from version 1.4ubuntu4 to 1.4ubuntu8 openoffice shows the message (when started from a terminal):
no suitable windowing system found, exiting.
this package cannot be downgraded so the only way to fix this is to reinstall the sistem

[gunksta (gunksta)]

I can confirm that today's upgrade of libia32 did not fix the problem. I
still get the error about no suitable windowing environment. I

Linux Eiger 2.6.15-16-amd64-generic #1 SMP PREEMPT Mon Feb 20 16:35:03 UTC
2006 x86_64 GNU/Linux

On 2/27/06, jontxo <email address hidden> wrote:
>
> Public bug report changed:
> https://launchpad.net/malone/bugs/32869
>
> Comment:
> the problem for me was the ia32-libs package. When I updated it from
> version 1.4ubuntu4 to 1.4ubuntu8 openoffice shows the message (when
> started from a terminal):
> no suitable windowing system found, exiting.
> this package cannot be downgraded so the only way to fix this is to
> reinstall the sistem
>

[jon_gunnar (jonrue)]

Just to join in.Todays fix did not chance anything.The same error.
2.6.15-16-amd64-generic

[Kagey (kyle-kyleboyle)]

fully updated now and problem still persists.

[Floydius (lloydtaylor)]

Seems to be a duplicate at Bug #33053 (as well as Bug #32827 mentioned above) however the person in 33053 seems to have found a solution. Not sure how to do what he's talking about but maybe it will help.

[hva (francesco-hermanitosverdes)]

i tried to do the same it says in Bug #33053, and the previous error is gone, but it segfaults when launching the binary.

[Osma Suominen (osma)]

I got it working by downloading libflac7_1.1.2-1ubuntu2_i386.deb and then copying the libs to my system:

dpkg -x libflac7_1.1.2-1ubuntu2_i386.deb libflac
cd libflac/usr/lib/
sudo cp libFLAC.so.7 libFLAC.so.7.0.0 /usr/lib32

[hva (francesco-hermanitosverdes)]

still segfaulting for me... how can i debug it?

[OlivierP (unineurone)]

Based on the comments after this was set to "Dix released", things are not fixed.

[OlivierP (unineurone)]

Same here. Copying libFLAC.so.7.0.0 from either libflac7_1.1.2-1ubuntu2_i386.deb or libflac7_1.1.2-3ubuntu1_i386.deb leads to a segfault :

~$ oowriter2

(soffice.bin.real:23599): Gdk-WARNING **: Error converting from UTF-8 to STRING: La conversion du jeu de caractères « UTF-8 » vers « ISO-8859-1 » n'est pas supporté

(soffice.bin.real:23599): Gdk-WARNING **: Error converting from UTF-8 to STRING: La conversion du jeu de caractères « UTF-8 » vers « ISO-8859-1 » n'est pas supporté
/usr/lib/openoffice2/program/soffice: line 233: 23599 Erreur de segmentation "$sd_prog/$sd_binary" "$@"

[Floydius (lloydtaylor)]

pour ceux qui ne peuvent pas lire francais:

~$ ooffice2

(soffice.bin.real:7148): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conversion from character set 'UTF-8' to 'ISO-8859-1' is not supported

(soffice.bin.real:7148): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conversion from character set 'UTF-8' to 'ISO-8859-1' is not supported
/usr/lib/openoffice2/program/soffice: line 233: 7148 Segmentation fault "$sd_prog/$sd_binary" "$@"

[Wolf Pusztay (wjp-reg)]

wolf@Ubuntu:~$ ooffice2 -writer
no suitable windowing system found, exiting.

Linux Ubuntu 2.6.15-15-amd64-generic #1 SMP PREEMPT Thu Feb 9 19:40:51 UTC 2006 x86_64 GNU/Linux

[Andrew Sawyer (andy-adsawyer)]

Confirmed on 2.6.15-16-amd64-k8

[jnie (j9)]

2.6.15-16-amd64-generic

Not same error message after a reinstall tonight.

:/$ oowriter2
/usr/lib/openoffice2/program/soffice: line 233: /usr/lib/openoffice2/program/soffice.bin: No such file or directory

Jan

[gunksta (gunksta)]

> :/$ oowriter2
> /usr/lib/openoffice2/program/soffice: line 233: /usr/lib/openoffice2/program/soffice.bin: No such file or directory

There's a mistake in the package. All you need to do is:
cd /usr/lib/openoffice2/program/
sudo ln soffice.bin.real soffice.bin

and it fixes it. Hopefully they'll get this done soon.

[hva (francesco-hermanitosverdes)]

still segfaulting for me. it seems really a problem with nvidia driver. i hope someone is investigating that because up to now there was not much of a feedback from developers.

[jon_gunnar (jonrue)]

The same here Im afraid.

--------
jon@localhost:~$ oowriter2

(soffice.bin:3435): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conve rsion from character set 'UTF-8' to 'ISO-8859-1' is not supported

(soffice.bin:3435): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conve rsion from character set 'UTF-8' to 'ISO-8859-1' is not supported
/usr/lib/openoffice2/program/soffice: line 233: 3435 Segmentation fault "$ sd_prog/$sd_binary" "$@"

----

But to be honest,the developers are working hard,they done a lot on this problem the last couple of days.

[hva (francesco-hermanitosverdes)]

got it working at last ! (with nvidia driver)
i went to /usr/lib32 and noticed two different libnvidia-tls.so.1.0.8178, one in the same directory and the other in "nvidia" and a simlink ( libnvidia-tls.so.1) pinting to the first one. i made it point to the second one and it WORKED !
now i've my openoffice back.

cd /usr/lib32
sudo rm libnvidia-tls.so.1
sudo ln -s nvidia/libnvidia-tls.so.1.0.8178 libnvidia-tls.so.1

(didn't mean to blame the developers, just found it was not clear what was the problem, and a bit more of feedback could be nicer, i obviously appreciate their work, and i'm really thankful)

[Bruce Cowan (bruce89-deactivatedaccount)]

Still doesn't work :
bruce@DROOPY:~$ ooffice -writer %F

(ooqstart:15064): Gdk-WARNING **: Error converting from UTF-8 to STRING: Could not open converter from 'UTF-8' to 'ISO-8859-1'

(ooqstart:15064): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conversion from character set 'UTF-8' to 'ISO-8859-1' is not supported

(ooqstart:15064): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conversion from character set 'UTF-8' to 'ISO-8859-1' is not supported

(ooqstart:15064): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conversion from character set 'UTF-8' to 'ISO-8859-1' is not supported

(ooqstart:15064): Gdk-WARNING **: Error converting from UTF-8 to STRING: Conversion from character set 'UTF-8' to 'ISO-8859-1' is not supported
/usr/lib/openoffice/program/soffice: line 233: /usr/lib/openoffice/program/soffice.bin: No such file or directory

** (ooqstart:15064): WARNING **: Unknown error forking main binary / abnormal early exit ...

[Matthias Klose (doko)]

Bruce Cowan wrote:
> Still doesn't work :
> bruce@DROOPY:~$ ooffice -writer %F

what's the output of

dpkg -l openoffice.org openoffice.org-core openoffice.org-writer

[Bruce Cowan (bruce89-deactivatedaccount)]

Matthias Klose wrote :
> what's the output of

> dpkg -l openoffice.org openoffice.org-core openoffice.org-writer
bruce@DROOPY:~$ dpkg -l openoffice.org openoffice.org-core openoffice.org-writerDesired=Unknown/Install/Remove/Purge/Hold
| Status=Not/Installed/Config-files/Unpacked/Failed-config/Half-installed
|/ Err?=(none)/Hold/Reinst-required/X=both-problems (Status,Err: uppercase=bad)
||/ Name Version Description
+++-==============-==============-============================================
ii openoffice.org 2.0.1oob680m5- OpenOffice.org Office suite version 2.0
ii openoffice.org 2.0.1oob680m5- OpenOffice.org office suite architecture dep
ii openoffice.org 2.0.1oob680m5- OpenOffice.org office suite - word processor

[Matthias Klose (doko)]

Bruce Cowan wrote:
> Matthias Klose wrote :
>> what's the output of
>
>> dpkg -l openoffice.org openoffice.org-core openoffice.org-writer

sorry, forgot to ask about the ia32 libs as well (all in one line)

   dpkg -l openoffice.org openoffice.org-core openoffice.org-writer
ia32-libs ia32-libs-openoffice.org ia32-libs-gtk nvidia-glx | cat

[Adam Conrad (adconrad)]

adconrad@leviathan:/usr/lib/openoffice/program$ dpkg -S spadmin.bin.real soffice.bin.real
diversion by ia32-libs-gtk from: /usr/lib/openoffice/program/spadmin.bin
diversion by ia32-libs-gtk to: /usr/lib/openoffice/program/spadmin.bin.real
diversion by ia32-libs-gtk from: /usr/lib/openoffice2/program/spadmin.bin
diversion by ia32-libs-gtk to: /usr/lib/openoffice2/program/spadmin.bin.real
diversion by ia32-libs-gtk from: /usr/lib/openoffice/program/soffice.bin
diversion by ia32-libs-gtk to: /usr/lib/openoffice/program/soffice.bin.real
diversion by ia32-libs-gtk from: /usr/lib/openoffice2/program/soffice.bin
diversion by ia32-libs-gtk to: /usr/lib/openoffice2/program/soffice.bin.real

Looks like ia32-libs-gtk used to divert these two binaries, but nothing ever removed the diversions, hence the lack of binary.

Un-diverting them, however, just leads to a segv instead, so I'm assuming that something else needs to be done here (did we used to ship some sort of wrapper there?)

[Adam Conrad (adconrad)]

Current package versions, BTW:

ii ia32-libs 1.4ubuntu13
ii ia32-libs-gtk 11
ii ia32-libs-openoffice.org 6
ii nvidia-glx 1.0.8178+2.6.15.6-2
ii openoffice.org 2.0.1oob680m5-0ubuntu2-1
ii openoffice.org-core 2.0.1oob680m5-0ubuntu2-1
ii openoffice.org-writer 2.0.1oob680m5-0ubuntu2-1

[Matthias Klose (doko)]

please could you install the following package and then retry to run OOo? the single applications now start with oocalc, oowriter, ... (without the trailing 2).

http://people.ubuntu.com/~doko/ia32-libs-openoffice.org_7_amd64.deb

[Bruce Cowan (bruce89-deactivatedaccount)]

dpkg -l openoffice.org openoffice.org-core openoffice.org-writer ia32-libs ia32-libs-openoffice.org ia32-libs-gtk nvidia-glx | cat gives :
ii ia32-libs 1.4ubuntu13
ii ia32-libs-gtk 11
ii ia32-libs-openoffice.org 7
ii nvidia-glx 1.0.8178+2.6.15.6-2
ii openoffice.org 2.0.1oob680m5-0ubuntu2-1
ii openoffice.org-core 2.0.1oob680m5-0ubuntu2-1
ii openoffice.org-writer 2.0.1oob680m5-0ubuntu2-1

I had the package above installed, but it still doesn't work. See bug #32827 for terminal output.

[OlivierP (unineurone)]

The segfault may be caused by the 32bit nvidia-glx libs. Please look at https://launchpad.net/distros/ubuntu/+source/nvidia-glx/+bug/33456

[Vladimir M. Kerka (kerka)]

I agree. I use fglrx on ATI and since ia32-libs-openoffice.org 7 all apps start quite good (cf. bug 33729).

[Adam Conrad (adconrad)]

The nvidia portion of this bug was fixed in the latest LRM upload, so if doko uploads the ia32-libs fix, this should be all cleared up.

[Bruce Cowan (bruce89-deactivatedaccount)]

It has been fixed for me now.

[Matthias Klose (doko)]

fixed with recent nvidia-glx and ia32-libs-gtk update

[Amaroq (coolsteve64)]

I may have discovered a way to fix it, independent of card drivers.

See bug 32827.