hangs on starting operations

[Matthew East]

Binary package hint: usb-creator

When I start the installation process, the progress bar doesn't move off from the "Starting Up" point, and nothing happens for a considerable time. The terminal shows an error "Forcing shutdown of the install process".

I thought this was bug 295212, but I have mtools installed so I don't think that is the same cause.

Paste from terminal output below, please let me know what other logs could be useful.

[22:31:46] adding: /dev/sdb1
[22:31:46] prop modified
[22:31:46] device_udi: /org/freedesktop/Hal/devices/volume_uuid_18E3_F124
[22:31:46] num_changes: 2
[22:31:46] change: volume.mount_point
[22:31:46] change: volume.is_mounted
[22:31:47] prop modified
[22:31:47] device_udi: /org/freedesktop/Hal/devices/volume_uuid_18E3_F124
[22:31:47] num_changes: 2
[22:31:47] change: volume.mount_point
[22:31:47] change: volume.is_mounted
[22:31:58] mounting /stuff/intrepid-desktop-i386.iso
[22:31:58] updating dest_status as part of update_row_state
[22:32:27] Installing...
[22:32:27] Source CD: /stuff/intrepid-desktop-i386.iso
[22:32:27] Destination disk: /dev/sdb1
[22:32:27] Persistence size: 480 MB
[22:32:27] Marking partition 1 as active.
[22:32:27] installing the bootloader to /dev/sdb1.
[22:32:27] Forcing shutdown of the install process.

[Matthew East (mdke)]

I've tried this with the version of usb-creator in Jaunty. It doesn't hang anymore, but rather gives an immediate error message:

 "Error installing the bootloader."

Apport reports that the syslinux program crashed. I'm going to attach the crash report.

[Matthew East (mdke)]

Having reformatted the usb drive as ext3, I now find that the problem has disappeared. It looks like this bug only happens with the drive formatted as fat32.

[Roderick B. Greening (roderick-greening)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 327410, and any other logs that are relevant for this particular issue.

[Vish (vish)]

Thank you for taking the time to report this bug and helping to make Ubuntu better.
We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".