email won't work

Bug #327273 reported by Darin Reuter

This bug report was converted into a question: question #60429: i want to change e-mail from the default program to another server.

8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: evolution

This is not a bug, but it is a problem. I need to setup my email as follows, but the program will not let me do all the steps. I will paste the info below. This is for Outlook, but it shows my problem. I need to get to the ports, to change the numbers. Can you please help.... Thank You

Darin Reuter

Account Type
    Select either POP3 or IMAP, depending on the type of of account you want to create.
Incoming Mail Server
    Type mail.ex1.secureserver.net for your incoming mail server.
Outgoing Mail Server
    Type smtp.ex1.secureserver.net for your outgoing mail server. (NOTE: This applies to POP3 and IMAP.)
Username
    Enter your email address.
Password
    Enter the password for your email address.

# Click More Settings.
# Go to the Outgoing Server tab and select My outgoing server requires authentication.
# Go to the Advanced tab and do the following:

For POP3
    For your Incoming Server, if you select This server requires an encrypted connection (SSL), use port 995. If you do not have SSL enabled, use port 110. For your Outgoing Server, whether or not you select SSL, you can use port 25, 80, or 3535.

    NOTE: When you POP your email it downloads from the server to your email client. If you want to keep a copy of your email messages on the server, in the Delivery section, select "Leave a copy of messages on the server." To properly manage your storage space, we highly recommend that you indicate if you want to remove messages after a certain number of days, or when deleted from your Deleted Items folder.
For IMAP
    For your Incoming Server, if you select SSL for Use the following type of encrypted connection, use port 993. If you do not have SSL enabled, use port 143. For your Outgoing Server, whether or not you select SSL, you can use port 25, 80, or 3535.

# Click OK.
# (Optional) You can click Test Account Settings to verify your settings and make sure that your Outlook can connect with the information you entered.
# Click Next and then click Finish.

ProblemType: Bug
Architecture: i386
Date: Mon Feb 9 11:20:38 2009
DistroRelease: Ubuntu 8.04
ExecutablePath: /usr/bin/evolution
Package: evolution 2.22.3.1-0ubuntu1
PackageArchitecture: i386
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.24-19-generic i686

Tags: apport-bug
Revision history for this message
Darin Reuter (darin-reuter) wrote :
Revision history for this message
Michele Mangili (mangilimic) wrote :

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

Changed in evolution:
status: New → Invalid
Revision history for this message
Joseph Smidt (jsmidt) wrote :

Hello, this thread on the Ubuntu Forums may be of help. (Read the whole thing plus the link) http://ubuntuforums.org/showthread.php?t=84300. I found it doing a quick google search.

Also, there is a way to configure some port issues if you go to Edit->Preferences-> Network Preferences.

I hope this information is helpful.

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