Evince puts my Samsung ML-2010 printer into error mode

Bug #326329 reported by Chris Eineke
2
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: evince

I'm using Ubuntu 8.10 and have a Samsung ML-2010 laser printer attached to my box via USB. If I print with evince more than one page of a multi-page document, my printer prints exactly one page and then goes into error mode (on the 2010, the "On Line / Error" LED blinks red). If I use KDE's okular, I get a complete print-out and no blinkenlights.

Package version information:
evince:
  Installed: 2.24.1-0ubuntu1
  Candidate: 2.24.1-0ubuntu1

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingPrintingProblems as separate attachments.

Changed in cups (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Jonathan Thomas (echidnaman) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in cups (Ubuntu):
status: Incomplete → Invalid
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