hp printter desnt work properly in ubuntu

Bug #324829 reported by 7t5r4
4
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

i have a hp printer and it is not working sincee i have started using ubuntu. it works properly when i work in windows but will in uduntu is is showing some error and the print is being cancelled

Revision history for this message
Florian Diesch (diesch) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. You may find it helpful to read "How to report bugs effectively" http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful if you would then provide a more complete description of the problem.

Could you please attach the CUPS error_log as described on https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS error_log and printingbuginfo.txt as described on https://wiki.ubuntu.com/PrintingBugInfoScript

Thank you!

Revision history for this message
Brian Murray (brian-murray) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and feel free to submit bug reports in the future.

Changed in cups (Ubuntu):
status: Incomplete → Invalid
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