Plugin's not working for Firefox 3.0.5 in Intrepid

[James Usmar]

Binary package hint: firefox

Hello,

I've set up a default install of Ubuntu (Intrepid) for my son, and we started firefox (3.0.5) to load the Cbeebies children's website. On loading the page below we keep getting multiple plug-ins required - fine - but then it only installs one at a time. Once you go round and round installing all of them, in sequence, it still doesn't work.

http://www.bbc.co.uk/cbeebies/teletubbies/funandgames/animalsounds/index.shtml?frog

Any advance on how to fix it?

PS please can the Adobe reader/flash etc be supported for Ubuntu via a default "support source" - I cannot get them to install from Adobe.

Best wishes and thanks,
James Usmar

[Micah Gersten (micahg)]

Thank you for taking the time to report this issue and helping to make Ubuntu better. Examining the information you have given us, this does not appear to be a bug report so we are closing it and converting it to a question in the support tracker. We appreciate the difficulties you are facing, but it would make more sense to raise problems you are having in the support tracker at https://answers.launchpad.net/ubuntu if you are uncertain if they are bugs. For help on reporting bugs, see https://help.ubuntu.com/community/ReportingBugs .

You can install all the restricted plugins at once (flash, java) by installing the ubuntu-restricted-extras package.