Sony MRW620-U1 Multi-Card Reader: no SD card support (USB and XD work)

[Robert C. Roper]

I bought an internal Multi-Card reader that plugs into the motherboard USB headers. On the front panel, it includes a USB port, SM/xD slot, SD/MMC/RS-MMC slot, CF/Microdrive slot, and a MemoryStick slot.

*Unfortunately, the SD slot doesn't respond when I plug either a 16GB class 6, 8 GB class 4, or 1GB class 2 SD card into it.

The USB port works when I plug a thumbdrive into it. The SM/xD slot works when I plug a 1GB xD card into it.
I have not tested the CF and Memorystick slots.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
LsUsb:
 Bus 002 Device 002: ID 046d:c517 Logitech, Inc. LX710 Cordless Desktop Laser
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 001 Device 004: ID 054c:01bd Sony Corp. MRW62E Multi-Card Reader/Writer
 Bus 001 Device 002: ID 03f0:2e17 Hewlett-Packard Printing Support
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
NonfreeKernelModules: nvidia ath_hal
Package: linux-image-2.6.27-11-generic 2.6.27-11.27
ProcCmdLine: root=UUID=9295e590-57e9-4775-9855-2ddcc3603611 ro splash vga=794
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.27-11.27-generic
SourcePackage: linux

[Tom Goh (tomgohj)]

I have the same problem with my Sony Multi-card reader. My SD Card media is not recognized.

[Jeremy Foshee (jeremyfoshee)]

Hi Robert,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/lucid.

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 323531

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

[scotland42 (nathan-negativenull)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nathan 2190 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,1458e601,00100001'
   Controls : 39
   Simple ctrls : 21
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=d102a949-f0f1-441f-86ae-ac4071710af5
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: Gigabyte Technology Co., Ltd. GA-MA770T-UD3P
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=add1d558-da73-4adc-a1ee-9ae4b0369e93 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic x86_64
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare
dmi.bios.date: 11/18/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: GA-MA770T-UD3P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd11/18/2009:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA770T-UD3P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA770T-UD3P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA770T-UD3P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[scotland42 (nathan-negativenull)]

When the above apport-collect was run, I did not have the Sony Card Reader device plugged in. When it is plugged in (to the headers on the motherboard), my USB system wide freezes for about 2-3 minutes after boot. Then the USB mouse and keyboard start to work, but if I plug in any other USB device (printer, flash drive, etc) the machine freezes in totality. This is indeed a problem on 9.10. I will plug it back in a run the apport-collect again.

Cheers

[scotland42 (nathan-negativenull)]

Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: nathan 1824 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfe024000 irq 16'
   Mixer name : 'Realtek ALC888'
   Components : 'HDA:10ec0888,1458e601,00100001'
   Controls : 39
   Simple ctrls : 21
DistroRelease: Ubuntu 9.10
HibernationDevice: RESUME=UUID=d102a949-f0f1-441f-86ae-ac4071710af5
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release amd64 (20091027)
MachineType: Gigabyte Technology Co., Ltd. GA-MA770T-UD3P
NonfreeKernelModules: nvidia
Package: linux (not installed)
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-20-generic root=UUID=add1d558-da73-4adc-a1ee-9ae4b0369e93 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 LANG=en_US.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-20.58-generic
RelatedPackageVersions:
 linux-backports-modules-2.6.31-20-generic N/A
 linux-firmware 1.26
RfKill:

Uname: Linux 2.6.31-20-generic x86_64
UserGroups: adm admin cdrom dialout libvirtd lpadmin plugdev sambashare
dmi.bios.date: 11/18/2009
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F5
dmi.board.name: GA-MA770T-UD3P
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrF5:bd11/18/2009:svnGigabyteTechnologyCo.,Ltd.:pnGA-MA770T-UD3P:pvr:rvnGigabyteTechnologyCo.,Ltd.:rnGA-MA770T-UD3P:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
dmi.product.name: GA-MA770T-UD3P
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

[scotland42 (nathan-negativenull)]

Some other notes:
The device operates just fine in winXP and win7. The standard usb port on the front of the card reader works just fine. Other ports do not. When the machine is booting with the card reader plugged in, as soon as grub starts loading, the lights on the mouse and keyboard go out (indicative of the drivers not being loaded). After you get to the desktop and wait about 3 minutes, the lights come on and the keyboard and mouse are functional, but the applets on the top right menubar (network, volume, login, email etc) don't work for about another minute.

Hopefully that is not too much info.

Cheers

[scotland42 (nathan-negativenull)]

This issue seems to disappear in 10.04 (beta 2 daily build downloaded on Apr. 24). So far so good.

[Afro (amilan-inlogic)]

I installed ubuntu 10.04 (final) and my Sony MRW62E Multi-Card Reader/Writer doesn't work!

Bus 001 Device 002: ID 054c:01bd Sony Corp. MRW62E Multi-Card Reader/Writer
Device Descriptor:
  bLength 18
  bDescriptorType 1
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  idVendor 0x054c Sony Corp.
  idProduct 0x01bd MRW62E Multi-Card Reader/Writer
  bcdDevice 3.95
  iManufacturer 1 Sony
  iProduct 2 Silicon Media R/W
  iSerial 3
  bNumConfigurations 1
  Configuration Descriptor:
    bLength 9
    bDescriptorType 2
    wTotalLength 39
    bNumInterfaces 1
    bConfigurationValue 1
    iConfiguration 0
    bmAttributes 0x80
      (Bus Powered)
    MaxPower 500mA
    Interface Descriptor:
      bLength 9
      bDescriptorType 4
      bInterfaceNumber 0
      bAlternateSetting 0
      bNumEndpoints 2
      bInterfaceClass 8 Mass Storage
      bInterfaceSubClass 6 SCSI
      bInterfaceProtocol 80 Bulk (Zip)
      iInterface 0
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x02 EP 2 OUT
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 1
      Endpoint Descriptor:
        bLength 7
        bDescriptorType 5
        bEndpointAddress 0x82 EP 2 IN
        bmAttributes 2
          Transfer Type Bulk
          Synch Type None
          Usage Type Data
        wMaxPacketSize 0x0200 1x 512 bytes
        bInterval 0
        ** UNRECOGNIZED: 07 21 07 e8 03 fe ff
Device Qualifier (for other device speed):
  bLength 10
  bDescriptorType 6
  bcdUSB 2.00
  bDeviceClass 0 (Defined at Interface level)
  bDeviceSubClass 0
  bDeviceProtocol 0
  bMaxPacketSize0 64
  bNumConfigurations 1
Device Status: 0x0000
  (Bus Powered)

[Brad Figg (brad-figg)]

This bug was filed against a series that is no longer supported and so is being marked as Won't Fix. If this issue still exists in a supported series, please file a new bug.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.