Intrepid - MX700 Cordless Desktop - Multimedia Key functionality not detected

Bug #323066 reported by Smurphy
10
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Using a Logitech Cordless Desktop MX700. All Multimedia Function keys are ignored, e.g. not detected.
In hardy - it still worked if under X (KDE 3.5.x) I did not use the evdev driver. In intrepid, even if not using the evdev driver, it doesn't.

The Mouse is working OK in fallback mode - e.g. only the default buttons are recognized.
If unplugging and replugging while under X , the Cordless Desktop Receiver, almost all Multimedia Keys are working. But not all.

 I attached the xorg.0.log file, with the content of informations during the unplugging and replugging.
 dmesg, lsusb and lspci also attached.

- I have tested the kernel proposed in Bug #281993 (regression fix for Microsoft Keyboards). Didn't work.
- I had the same issue in Hardy when letting the Keyboard running using the evdev Driver. When disabling it and configuring the Keyboard/Mouse Manually, it worked. The configurations that worked are documented here:
 http://stargate.solsys.org/mod.php?mod=faq&op=extlist&topicid=7&expand=yes#111
 http://stargate.solsys.org/mod.php?mod=faq&op=extlist&topicid=7&expand=yes#110
 As you can see the keyboard and mouse drivers had to be explicitely used.

As proposed in Bug: 321740 I tried to check the showkey -s / -k commands on the console, showed up absolutely nothing. Kept staying empty. Not difference here even after replugging the Cordless Desktop Receiver.

Kernel Version:
 - Linux firebird 2.6.27-11-generic #1 SMP Wed Jan 28 00:02:01 UTC 2009 i686 GNU/Linux
 - Ubuntu 2.6.27-11.26-generic

Tags: kj-expired
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Smurphy (smurphy-linux) wrote :
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Smurphy (smurphy-linux) wrote :
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Smurphy (smurphy-linux) wrote :
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Smurphy (smurphy-linux) wrote :

Note that I have replugged the cordless desktop receiver several times in tests - so the unplug/repluging is seen at the end.

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Smurphy (smurphy-linux) wrote :

Just saw the following on the pages of http://keytouch.sourceforge.net/ :
   When your keyboard is connected via USB you may have noticed that some extra function keys don't work. Note that most keyboard files in keyTouch are for a PS/2 connection and if a keyboard file is for a USB connection the name of the keyboard file will contain "(USB)". But still even if you are using the right keyboard file, some keys may not work. This is because the current USB input driver in the Linux kernel does not allow us to get these keys working. Currently I am modifying this driver so that we can get all keys working. This modification will be applied to the Linux kernel.
   So at the moment I recommend you to connect your keyboard via PS/2 and wait for a new version of the USB input driver. I will also write a new version of keyTouch that will work perfectly together with the new driver.
So yes - it's a Bug - and hopefully a new kernel version will fix it, and some new keytouch keyboard files mainly done for USB.

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jbourdon (jean-louis-bourdon) wrote :

yes,

confirmed with ubuntu 8.10 32bits and Logitech cordless keyboard S510. I don't think I can plug the reciever to a PS2 port though.

Good to know this is worked on. will keep an eye on your page. Shame there is no date for releases

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Victor Vargas (kamus) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately, we can't fix it because your description didn't include enough information. We'd be grateful if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at https://wiki.ubuntu.com/Hotkeys/Troubleshooting

At a minimum, we need:
1. the specific steps or actions you took that caused you to encounter the problem,
2. the behavior you expected, and
3. the behavior you actually encountered (in as much detail as possible).
Thanks!

affects: ubuntu → linux (Ubuntu)
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Smurphy (smurphy-linux) wrote :

Answers:

1. the minimum Step to encounter the problem: Install KUbuntu
2. I expected the Extra keys (Audio Up/Down, next/previous song etc. to work).
3. The actual behavior isn't existent. All extra keys on that keyboard are not recognized under X. xev doesn't return anything on the CLI and under X. So any extra configuration I can do won't bring anything as long as the kernel does not return any event on key-press.

Note that on the MX700 Combo, all extra keys are ignored by the kernel.
Any extra debugging you want ?

Revision history for this message
Smurphy (smurphy-linux) wrote :

Answers:

1. the minimum Step to encounter the problem: Install KUbuntu
2. I expected the Extra keys (Audio Up/Down, next/previous song etc. to work).
3. The actual behavior isn't existent. All extra keys on that keyboard are not recognized under X. xev/showkey don't return anything on the CLI and under X. So any extra configuration I can do won't bring anything as long as the kernel does not return any event on key-press.

Note that on the MX700 Combo, all extra keys are ignored by the kernel.
Any extra debugging you want ?

Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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