Creative X-Fi card not found after installing recommended kernel 2.6.27-11

Bug #322564 reported by Steven Sproat
16
This bug affects 2 people
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

I installed the recommended kernel version above, which Ubuntu detected for me in its update check, and upgraded. Also of note was several PulseAudio updates.

However, I then proceeded to install the Nvidia 180.18 drivers over my 177.x ones, which required a system reboot. Upon rebooting, I noticed my sound had gone. I did some quick searching around and some people had reporting something similar with the latest kernel. I checked in system->hardware drivers, and my Creative X-Fi 1.18 drivers which I had installed using ./configure, make, make install were no longer listed

I rebooted again, this time, when the 10-second countdown before actually initialising linux, I pressed escape and chose to boot the 2.6.27-9 kernel I was previously using. Low and behold, my sound card was working again, and the drivers were listed in the hardware drivers.

When I was in the -11 kernel, I only ran this command:

steve@ubuntu:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
steve@ubuntu:~$

I forgot to run uname -a

however, now I ran:

now:
steve@ubuntu:~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: XFi [Creative X-Fi], device 0: X-Fi 20k1 [WaveOut/WaveIn]
Subdevices: 7/8
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
Subdevice #2: subdevice #2
Subdevice #3: subdevice #3
Subdevice #4: subdevice #4
Subdevice #5: subdevice #5
Subdevice #6: subdevice #6
Subdevice #7: subdevice #7
steve@ubuntu:~$ uname -a
Linux ubuntu 2.6.27-9-generic #1 SMP Thu Nov 20 22:15:32 UTC 2008 x86_64 GNU/Linux

Ubuntu 8.10 64bit,
AMD x-2 3800 socket939, 2GB DDR RAM, 8800GT.

Steven Sproat (sproaty)
description: updated
Revision history for this message
Tal (terminator14) wrote :

Same here... After update to new kernel (2.6.27-11-generic), by x-fi driver no longer works. It also doesn't show up in the "hardware drivers" anymore. Haven't tried booting the old kernel but I'm sure it will work - updating to the new kernel was basically the only thing I did of any significance before I lost the sound. "aplya -l" (on 2.6.27-11-generic) gives me "aplay: device_list:215: no soundcards found..."... Since I just heard of the command from the previous post, I'm not sure what it's supposed to give me but I'm assuming not that I have no sound card...

Revision history for this message
Gus (gus-lgze) wrote :

I have this same issue:
Ubu 8.10 64bit
Intel E5200 / 8GB Ram / 8800GT / XFi Music
Fails in .11 works in .9

Revision history for this message
Flarkit (flarkit) wrote :

Same behaviour for me. Updated from 2.6.27-9 to 2.6.27-11 and the X-Fi driver is missing. Would like to hear whether there's a better solution than attempting to reinstall the drivers.

Ubuntu 8.10, AMD 4400+ (s939), 8800GT, X-Fi ExtremeMusic, 2Gb DDR400

Linux clem-ubuntu 2.6.27-11-generic #1 SMP Thu Jan 29 19:24:39 UTC 2009 i686 GNU/Linux

Output from aplay -l:

**** List of PLAYBACK Hardware Devices ****
card 0: CK804 [NVidia CK804], device 0: Intel ICH [NVidia CK804]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: CK804 [NVidia CK804], device 2: Intel ICH - IEC958 [NVidia CK804 - IEC958]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

Revision history for this message
Flarkit (flarkit) wrote :

Fixed my issue by installing XFiDrv_Linux_Public_US_1.00 which is newer than XFiDrv_Linux_US-1.18. Had to force Ubuntu to use "Creative ALSA Driver X-Fi WaveOut/WaveIn (OSS)", or "OSS - Open Sound System".

Revision history for this message
Gus (gus-lgze) wrote :

Fixed / Solved
Okay, after seeing Flarkit's response I decided to take a little action.

I was already using XFiDrv_Linux_Public_US_1.00 release version.

I simply went back to where the driver had untarred the first time and did this (while booted in Kernel 2.6.27-11)

sudo make:
That got a lot of errors and most likely is not needed.

I then did:
sudo make install

At the end of that I heard a pop from my speakers.

I rebooted into 2.6.27-11 and I had working sound.

Hope this helps.
Gus

ps. my results now:
~$ aplay -l
**** List of PLAYBACK Hardware Devices ****
card 0: XFi [Creative X-Fi], device 0: X-Fi 20k1 [WaveOut/WaveIn]
  Subdevices: 8/8
  Subdevice #0: subdevice #0
  Subdevice #1: subdevice #1
  Subdevice #2: subdevice #2
  Subdevice #3: subdevice #3
  Subdevice #4: subdevice #4
  Subdevice #5: subdevice #5
  Subdevice #6: subdevice #6
  Subdevice #7: subdevice #7

:~$ uname -a
Linux gubuntu 2.6.27-11-generic #1 SMP Thu Jan 29 19:28:32 UTC 2009 x86_64 GNU/Linux

Revision history for this message
Tal (terminator14) wrote :

Solved here as well. I basically did the same thing as Gus, except I didn't know if I still had the original files so I just went to creative's site and downloaded them again. When I ran sudo make, I didn't get any errors. Then I installed it, rebooted, and sounds was working again. Happy I don't have to use an outdated version of the kernel anymore.

Revision history for this message
DR. VIMAL HURRY (vhurry200) wrote :
Revision history for this message
David Tombs (dgtombs) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Tal (terminator14) wrote :

The latest Ubuntu releases support X-Fi sound cards by default. Kernel updates do not break this support. Haven't had to deal with this problem for at least 6 months if not more :)

Revision history for this message
David Tombs (dgtombs) wrote :

OK, thanks for the update. Closing the report. Please reopen if anyone needs the fix in a previous version.

Changed in ubuntu:
status: Incomplete → Invalid
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