sound cant be heard on HP laptop, I cant reproduct sound, cant hear anything on ubuntu 9.04

[tanjam65]

ubuntu 9.04- there is no sound until I upgrade from version 8.10. No sound cant be heard even if all preferences are seemed to be ok. Sound options- nothing is muted, device is HDA ATI SB - AD 198 xAnalog.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/totem-gstreamer
Package: totem-gstreamer 2.25.3-0ubuntu2
ProcEnviron:
 LANG=sr_RS
 SHELL=/bin/bash
SourcePackage: totem
Uname: Linux 2.6.28-5-generic i686

[Sergio Meneses (sergiomeneses)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in ALSA-DRIVER.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

[Luke Yelavich (themuso)]

COuld you plesae download and run http://www.alsa-project.org/alsa-info.sh, and post back with the URL you are given?

You may also want to make sure you have all the latest updates, and attempt to play sound again, as there have been several kernel updates recently, that have included sound fixes.

Thanks.

[Alexey A. Semerenko (lexasem)]

I have the same problem on HP Pavilion tx2550er

I tried to execute script alsa-info.sh and I get error =(:

lexa@lexa-ubuntu:~$ sh alsa-info.sh
alsa-info.sh: 325: [[: not found
ALSA Information Script v 0.4.56
--------------------------------

This script will collect information about your ALSA installation and sound related hardware, to help diagnose your problem.

alsa-info.sh: 325: [[: not found
By default, the collected information will be AUTOMATICALLY uploaded to a www.alsa-project.org site.
If you do not wish for this to occur, run the script with the --no-upload argument

Do you want to run this script? [y/n] : read: 325: Illegal option -e

Thank you for using the ALSA-Info Script

how to make this script working? please help.

[Daniel T Chen (crimsun)]

On Sat, 18 Apr 2009, Alexey wrote:

> I tried to execute script alsa-info.sh and I get error =(:

The shell script requires bash, so you would need to invoke it explicitly
with bash: bash /path/to/wherever/you/saved/alsa-info.sh

Alternately (the recommended method), you could use:
apport-collect -p alsa-base 321605

[Alexey A. Semerenko (lexasem)]

Thanks, I thought that "sh" and "bash" are synonyms. I was wrong.

so, output of the script is in attachment:

[Daniel T Chen (crimsun)]

Alexey, your issue should be resolved in jaunty already.

On Apr 18, 2009 5:15 PM, "Alexey" <email address hidden> wrote:

Thanks, I thought that "sh" and "bash" are synonyms. I was wrong.

so, output of the script is in attachment:

** Attachment added: "alsa-info.txt"
  http://launchpadlibrarian.net/25713323/alsa-info.txt

-- sound cant be heard on HP laptop, I cant reproduct sound, cant hear
anything on ubuntu 9.04 htt...

[Alexey A. Semerenko (lexasem)]

I've solved my problem (incompletely)

I upgraded my ubuntu 8.10 to 9.04 ad the sound did not appear.
I googled again and again and found this thread http://ubuntuforums.org/showthread.php?t=616845
when I added at /etc/modprobe.d/alsa-base.conf line "options snd-hda-intel model=acer", the sound appeard.
But when I pluged in headphones, the speakers did not stop working.

how can I solve this?

[Christian Funder Sommerlund (zero3)]

I have a HP Pavilion dv5 with the same issue on 9.04.

Manually upgrading ALSA and patching alsa-base.conf according to http://ubuntuforums.org/showthread.php?t=1073090 gives me back speaker sound (which also correctly turns off when a headset is plugged in).

However, the volume hotkeys now control the wrong device, making them quite useless. The GNOME volume applet works correctly though.

[Peter Whittaker (pwwnow)]

You might want to try a clean installation and the workaround suggested on http://forum.notebookreview.com/showthread.php?t=331172

As root (sudo, su, however you prefer to get there), edit the file /etc/modprobe.d/alsa-base and add this line to the end of the file:

options snd-hda-intel enable_msi=1

Then reboot.

Please note that recent updates (applied between June 15, when I first did the above, and June 22), caused the file to disappear - its entire contents were copied to /etc/modprobe.d/alsa-base.conf. When this happened, I was back to choppy sound. I restored sound by

sudo cp -p /etc/modprobe.d/alsa-base.conf /etc/modprobe.d/alsa-base

and rebooting.

Refer also to bug# 269012 and bug# 355747, and to https://help.ubuntu.com/community/SoundTroubleshooting/#Having%20sound%20issues%20with%20HP%20dvx%20laptop

[Peter Whittaker (pwwnow)]

Folks, this problem disappears on my DV7 with Karmic. When you get a chance, please test with Karmic and mark the bug as fix released if it works for you.

[Christian Funder Sommerlund (zero3)]

I recently upgraded to karmic beta, but I unfortunately still had to add the following to by /etc/modprobe.d/alsa-base.conf to get sound in speakers of my HP Pavilion dv5-1214eo:

options snd-hda-intel model=hp-dv5

[Alexey A. Semerenko (lexasem)]

I installed karmic on my HP tx 2550er and sound works properly without editing configs.

[Daniel T Chen (crimsun)]

On Sun, Oct 11, 2009 at 8:00 AM, Christian Funder Sommerlund
<email address hidden> wrote:
> I recently upgraded to karmic beta, but I unfortunately still had to add
> the following to by /etc/modprobe.d/alsa-base.conf to get sound in
> speakers of my HP Pavilion dv5-1214eo:
>
> options snd-hda-intel model=hp-dv5

Christian, please file a separate bug using "ubuntu-bug alsa-base".

[Christian Funder Sommerlund (zero3)]

Daniel, since I suffer from the original bug (see my post back from 2009-05-02), would it really be any better filing a separate bug?

I'll retest with latest updates ASAP though, since Peter and Alexey have had success with karmic.

[Daniel T Chen (crimsun)]

On Sun, Oct 11, 2009 at 11:53 AM, Christian Funder Sommerlund
<email address hidden> wrote:
> Daniel, since I suffer from the original bug (see my post back from
> 2009-05-02), would it really be any better filing a separate bug?

Yes, otherwise you just end up attaching a monstrous list of debugging
output to this bug that isn't relevant for Karmic.

[Christian Funder Sommerlund (zero3)]

Alright. I've filed it under https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/449742.

[Peter Whittaker (pwwnow)]

Since a new report has been filed, since others no longer experience this issue, and there have been no updates for 5+ months I am closing this report (marking as invalid).