NetworkManager 0.7 does not recognize USB G3 Modem Huawei E510

[Takuro Kato]

Binary package hint: network-manager

Similar problem as #269858.

HUAWEI E510 (USB UMTS/HSDPA Modem with integrated DVB-T reciever) works fine for dialup with wvdial (standard configuration from https://wiki.ubuntu.com/NetworkManager/Hardware/3G/Probing#Testing%20your%20modem%20using%20wvdial - provider German o2surf), but NM 0.7 does not recognize the device on ubuntu 8.10.

Outputs from lsusb, lshal and lspci are attached.

Thanx for the great job!

[Pedro Villavicencio (pedro)]

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the /var/log/syslog to your bug report as an attachment? Also you can submit more information for it by looking to https://wiki.ubuntu.com/DebuggingNetworkManager , Thanks in advance.

[peterh (peter-holik)]

This bug should be against package hal-info.

This two patches fixed the issue for me (but some expert should check this):

--- /usr/share/hal/fdi/preprobe/10osvendor/20-broken-usb-sticks.fdi_orig 2009-01-28 13:36:42.000000000 +0100
+++ /usr/share/hal/fdi/preprobe/10osvendor/20-broken-usb-sticks.fdi 2009-01-27 14:49:23.000000000 +0100
@@ -39,6 +39,9 @@
        <match key="@storage.originating_device:usb.product_id" int="0x1003">
          <merge key="info.ignore" type="bool">true</merge>
        </match>
+ <match key="@storage.originating_device:usb.product_id" int="0x1411">
+ <merge key="info.ignore" type="bool">true</merge>
+ </match>
      </match>
    </match>
   </device>

--- /usr/share/hal/fdi/information/10freedesktop/10-modem.fdi_orig 2009-01-28 13:37:38.000000000 +0100
+++ /usr/share/hal/fdi/information/10freedesktop/10-modem.fdi 2009-01-27 14:48:24.000000000 +0100
@@ -195,6 +195,13 @@
             <append key="modem.command_sets" type="strlist">GSM-07.05</append>
           </match>
         </match>
+ <!-- E510 -->
+ <match <email address hidden>:usb.product_id" int="0x1411">
+ <match <email address hidden>:usb.interface.number" int="0">
+ <append key="modem.command_sets" type="strlist">GSM-07.07</append>
+ <append key="modem.command_sets" type="strlist">GSM-07.05</append>
+ </match>
+ </match>
         <!-- E220,E220bis -->
         <match <email address hidden>:usb.product_id" int_outof="0x1003;0x1004">
           <match <email address hidden>:usb.interface.number" int="0">

[Takuro Kato (takuro-kato)]

Thanks for this first reply and sorry for not answering to the previos request. I attached syslog including normal dialin with wvdial. I'm sorry, but I don't know how to set up the patch suggested, could you provide me a link to instructions how to try fixing the problem with the above patches?

[Takuro Kato (takuro-kato)]

I tried to start debugging, but am too unfamiliar with drivers, so I don't know how to get along with it. But I tried to debug NM_SERIAL and got this output. Concerning bug #191889: I have firefox 3.0.6 and toolkit.networkmanager.disable is set to false by default. Still FF starts up in offline mode.

[Przemek K. (azrael)]

Latest versions of Ubuntu use mobile-broadband-provider-info instead of HAL. Adding new task for this package.
Please check if this modem is detected in the latest versions of Ubuntu (9.10 and 10.04).

[Przemek K. (azrael)]

sorry, I meant udev - this does the hw detection. mobile-broadband-provider-info only gives data about 3G providers.

[Martin Pitt (pitti)]

hal is dead, setting task to wontfix.

[Thomas Hood (jdthood)]

This modem isn't listed at either

    https://wiki.ubuntu.com/NetworkManager/Hardware/3G/

or

    https://live.gnome.org/NetworkManager/MobileBroadband

as a supported model. Please file a request upstream at

    https://bugzilla.gnome.org/browse.cgi?product=NetworkManager

asking for support to be added.