NetworkManager 0.7 does not recognize USB G3 Modem Huawei E510

Bug #316100 reported by Takuro Kato
4
Affects Status Importance Assigned to Milestone
hal-info (Ubuntu)
Won't Fix
Undecided
Unassigned
modemmanager (Ubuntu)
Invalid
Undecided
Unassigned
network-manager (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: network-manager

Similar problem as #269858.

HUAWEI E510 (USB UMTS/HSDPA Modem with integrated DVB-T reciever) works fine for dialup with wvdial (standard configuration from https://wiki.ubuntu.com/NetworkManager/Hardware/3G/Probing#Testing%20your%20modem%20using%20wvdial - provider German o2surf), but NM 0.7 does not recognize the device on ubuntu 8.10.

Outputs from lsusb, lshal and lspci are attached.

Thanx for the great job!

Revision history for this message
Takuro Kato (takuro-kato) wrote :
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Takuro Kato (takuro-kato) wrote :
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Takuro Kato (takuro-kato) wrote :
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Pedro Villavicencio (pedro) wrote :

Thanks for taking the time to report this bug and helping to make Ubuntu better. Could you please add the /var/log/syslog to your bug report as an attachment? Also you can submit more information for it by looking to https://wiki.ubuntu.com/DebuggingNetworkManager , Thanks in advance.

Changed in network-manager:
status: New → Incomplete
Revision history for this message
peterh (peter-holik) wrote :

This bug should be against package hal-info.

This two patches fixed the issue for me (but some expert should check this):

--- /usr/share/hal/fdi/preprobe/10osvendor/20-broken-usb-sticks.fdi_orig 2009-01-28 13:36:42.000000000 +0100
+++ /usr/share/hal/fdi/preprobe/10osvendor/20-broken-usb-sticks.fdi 2009-01-27 14:49:23.000000000 +0100
@@ -39,6 +39,9 @@
        <match key="@storage.originating_device:usb.product_id" int="0x1003">
          <merge key="info.ignore" type="bool">true</merge>
        </match>
+ <match key="@storage.originating_device:usb.product_id" int="0x1411">
+ <merge key="info.ignore" type="bool">true</merge>
+ </match>
      </match>
    </match>
   </device>

--- /usr/share/hal/fdi/information/10freedesktop/10-modem.fdi_orig 2009-01-28 13:37:38.000000000 +0100
+++ /usr/share/hal/fdi/information/10freedesktop/10-modem.fdi 2009-01-27 14:48:24.000000000 +0100
@@ -195,6 +195,13 @@
             <append key="modem.command_sets" type="strlist">GSM-07.05</append>
           </match>
         </match>
+ <!-- E510 -->
+ <match <email address hidden>:usb.product_id" int="0x1411">
+ <match <email address hidden>:usb.interface.number" int="0">
+ <append key="modem.command_sets" type="strlist">GSM-07.07</append>
+ <append key="modem.command_sets" type="strlist">GSM-07.05</append>
+ </match>
+ </match>
         <!-- E220,E220bis -->
         <match <email address hidden>:usb.product_id" int_outof="0x1003;0x1004">
           <match <email address hidden>:usb.interface.number" int="0">

Revision history for this message
Takuro Kato (takuro-kato) wrote :

Thanks for this first reply and sorry for not answering to the previos request. I attached syslog including normal dialin with wvdial. I'm sorry, but I don't know how to set up the patch suggested, could you provide me a link to instructions how to try fixing the problem with the above patches?

Revision history for this message
Takuro Kato (takuro-kato) wrote :

I tried to start debugging, but am too unfamiliar with drivers, so I don't know how to get along with it. But I tried to debug NM_SERIAL and got this output. Concerning bug #191889: I have firefox 3.0.6 and toolkit.networkmanager.disable is set to false by default. Still FF starts up in offline mode.

Revision history for this message
Przemek K. (azrael) wrote :

Latest versions of Ubuntu use mobile-broadband-provider-info instead of HAL. Adding new task for this package.
Please check if this modem is detected in the latest versions of Ubuntu (9.10 and 10.04).

Revision history for this message
Przemek K. (azrael) wrote :

sorry, I meant udev - this does the hw detection. mobile-broadband-provider-info only gives data about 3G providers.

affects: mobile-broadband-provider-info (Ubuntu) → udev (Ubuntu)
Revision history for this message
Martin Pitt (pitti) wrote :

hal is dead, setting task to wontfix.

affects: udev (Ubuntu) → modemmanager (Ubuntu)
Changed in hal-info (Ubuntu):
status: New → Won't Fix
Revision history for this message
Thomas Hood (jdthood) wrote :

This modem isn't listed at either

    https://wiki.ubuntu.com/NetworkManager/Hardware/3G/

or

    https://live.gnome.org/NetworkManager/MobileBroadband

as a supported model. Please file a request upstream at

    https://bugzilla.gnome.org/browse.cgi?product=NetworkManager

asking for support to be added.

Changed in network-manager (Ubuntu):
status: Incomplete → Invalid
Changed in modemmanager (Ubuntu):
status: New → Invalid
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