NeatReceipts Mobile Scanner NR-030108 Unsupported Out-of-the-Box

[Steve Bourg]

The NeatReceipts Mobile Scanner model NR-030108 is not recognized by XSane/Sane in Ubuntu 8.10. The USB Product ID is not accounted for in /etc/sane.d/gt68xx.conf etc. I took the following steps to enable this device in Ubuntu:

Look for matching device:
root@ubuntu:~# lsusb
Bus 001 Device 002: ID 07b3:0462 Plustek, Inc.

Copy firmware from Windows installation to Linux firmware directory
C:\Program Files\Common Files\NeatReceipts\Drivers\M12\cism216.fw to /usr/share/sane/gt68xx/cism216.fw

Append the following to /etc/sane.d/gt68xx.conf
##############################################################################
# Autodetect Plustek ??? and NeatReceipts Mobile Scanner
usb 0x07b3 0x0462
#vendor "NeatReceipts"
#model "NR-030108"
firmware "/usr/share/sane/gt68xx/cism216.fw"
override "plustek-opticslim-m12"

Confirm that Scanner is known
root@ubuntu:~# sane-find-scanner -q
found USB scanner (vendor=0x07b3, product=0x0462 [600dpi USB Scanner], chip=GT-6816) at libusb:001:002

root@ubuntu:~# scanimage -L
device `gt68xx:libusb:001:002' is a Plustek OpticSlim M12 flatbed scanner

Test (as root)
scanimage > image.pnm

Permissions to Scanner
Make sure that your user account is in 'scanners' group ala "grep scanner /etc/group"

Create udev rules file:
root@ubuntu:~# cat /etc/udev/rules.d/85-neatusb.rules
ATTRS{idVendor}=="07b3", ATTRS{idProduct}=="0462", GROUP="scanner", MODE="0664"

Permissions should be aligned, for example:
root@ubuntu:~# ls -la /dev/bus/usb/001/002
crw-rw-r-- 1 root scanner 189, 8 2008-12-28 19:06 /dev/bus/usb/001/002

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Rolf Leggewie (r0lf)]

are you still experiencing this in precise or a later release?

[Marius Gedminas (mgedmin)]

Ubuntu 13.10 already has this line in /etc/sane.d/gt68xx.conf:

    ##############################################################################
    # Autodetect NeatReceipts Mobile Scanner
    usb 0x07b3 0x0462

and /lib/udev/rules.d/40-libsane.rules has

    ATTRS{idVendor}=="07b3", ATTRS{idProduct}=="0462", ENV{libsane_matched}="yes"

so I'm hoping this is mostly fixed. I don't have this model of the scanner for actually testing myself.

You probably still need to copy the firmware manually. Non-redistributable binary blobs are a pain.

[Marius Gedminas (mgedmin)]

Ubuntu 12.04 also had those lines in those config files.

[Rolf Leggewie (r0lf)]

Thanks, Marius.

Closing as fixed in precise and later. Please reopen if this is indeed not the case.