Cleaning personal information makes Firefox hang up randomly.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
Mozilla Firefox |
Expired
|
High
|
|||
firefox-3.0 (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: firefox-3.0
Informal description:
By using the auto-cleaning of personal information feature upon exit in Firefox, sometimes the program cannot terminate correctly. When you click on the close button ("X") the main window closes and the information cleaner window pops up. If you continue with the cleaning procedure there are times when this small window freezes. You have to end the process through Ubuntu's non-responding app dialog in order for the program to exit.
Normalized bug format:
Summary:
Auto-cleaning personal information (cookies, temporary files etc) upon firefox's termination using the built-in feature makes the program to go into non responding state at random times (as it seems by now).
Steps to reproduce:
Bug happens randomly, after browsing for a while, exiting the program and after clicking the confirmation button for clearance of the private information (pop-up window), so no real steps here.
Expected result:
Information are cleared, pop-up window and the program in general ends normally.
Actual result:
Firefox gets into non-responding state, and the pop-up window freezes in place, sometimes the text and buttons disappears and the window becomes just a white rectangle. All of this, after clicking on the confirmation button (ie, when the cleaning process is supposed to be executed).
description: | updated |
Changed in firefox-3.0: | |
status: | New → Incomplete |
Changed in firefox-3.0: | |
status: | Incomplete → New |
Changed in firefox: | |
status: | Unknown → New |
Changed in firefox: | |
importance: | Unknown → High |
Changed in firefox: | |
status: | New → Expired |
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.0.3) Gecko/2008092417 Firefox/3.0.3
Am having exact same issue. I had set Firefox to clear private data at exit without asking and I thought it was a hang-on-exit problem at first. I followed the standard diagnostic and found that Firefox, as well as my entire operating system (XP SP3), froze for several minutes once I cleared the private data. The same thing happens when I clear the cache.
Steps to reproduce:
1. Tools -> Options -> Privacy
2. Select "Always clear private data when I close Firefox"
3. Make sure "Ask me before clearing private data" is not selected.
4. Close browser by pressing "X"
or
1 Tools -> Options -> Privacy
2. Hit "Clear Private Data now"
or
1. Tools -> Options -> Advanced -> Network
2. Under the "Offline File Storage" section, press "Clear now" to clear the cache.
Expected Results: whatever offline storage is deleted instantly.
Actual Results: Firefox hangs, entire operating system resources are consumed for up to four minutes. Firefox will eventually close, but the system is deadlocked until it does.