Audio calls with GTalk WEB client don't work

[Javier Jardón]

Binary package hint: empathy

Ubuntu Release: 8.10

I can do voice calls with traditional GTalk client with empathy, but I can't do that with the new web based GTalk

[Guillaume-desmottes (guillaume-desmottes)]

Which version of telepathy-gabble are you using?

Gabble and stream-engine log are needed to help us to understand the problem. See http://live.gnome.org/Empathy/Debugging about how to get those logs.

[Andrew Min (andrewmin)]

Created an attachment (id=20781)
Log

[Andrew Min (andrewmin)]

I am using Intrepid, so that would be 0.7.8.

Here's the log. I think I got all the directions down, not 100% sure.

[Guillaume-desmottes (guillaume-desmottes)]

As I said on the Empathy bug report, you need telepathy-gabble 0.7.16 for google web client compat.
As you are using Intrepid, you can find it on our PPA:
https://launchpad.net/~telepathy/+archive

[Andrew Min (andrewmin)]

Oh, sorry. I thought 0.7.16 = 0.7.1.6. :-P.

[Guillaume-desmottes (guillaume-desmottes)]

Could you try with latest version and let us know if that works for you?

[Andrew Min (andrewmin)]

This time, it connects, and then immediately hangs up (Gmail reports that Empathy immediately ended the call). Here's the pastebin from Empathy:

http://pastebin.com/m3a09c9c2

[Guillaume-desmottes (guillaume-desmottes)]

Please post telepathy-gabble and telepathy-sofiasip logs. Empathy's ones are not very useful in that case.

[Guillaume-desmottes (guillaume-desmottes)]

I just tried to call a google web client and audio wasn't working.

http://people.collabora.co.uk/~cassidy/logs/call-google-web-gabble.log
http://people.collabora.co.uk/~cassidy/logs/call-google-web-se.log

[Guillaume-desmottes (guillaume-desmottes)]

oh, I was using Gabble master for my test.

[Senko Rasic (senko)]

(In reply to comment #7)
> This time, it connects, and then immediately hangs up (Gmail reports that
> Empathy immediately ended the call). Here's the pastebin from Empathy:
>
> http://pastebin.com/m3a09c9c2

The component that does the actual connecting to the GTalk server is
telepathy-gabble, so we would need its debugging logs to figure out
what's happening. If possible, please provide gabble log, with
GABBLE_DEBUG=all and LM_DEBUG=net environment variables set. The
howto for debugging Telepathy components is at:
  http://telepathy.freedesktop.org/wiki/Debugging

(In reply to comment #9)
> I just tried to call a google web client and audio wasn't working.
>
> http://people.collabora.co.uk/~cassidy/logs/call-google-web-gabble.log
> http://people.collabora.co.uk/~cassidy/logs/call-google-web-se.log

Gabble log indicates that session was successfully initiated and accepted,
and SE log shows the media is connected:

** (telepathy-stream-engine:28896): DEBUG: stream 1 (audio) cb_fs_state_changed: stream 0x8140910, state: connected, direction: both

So, from this it would seem that the call goes through. Can you describe
what you mean exactly by "audio wasn't working"? There was no sound, or
was the call ended immediately (which is the original bug report)?

[Andrew Min (andrewmin)]

OK, now it hangs at "ringing". Here's the telepathy-gabble log. http://pastebin.com/m7e5c1156

[Freedesktop-bugs-nullinfinity (freedesktop-bugs-nullinfinity)]

Andrew, some buggy webcam drivers hang under certain conditions. If you have a webcam, try disconnecting it or unloading the driver kernel module (in my case, uvcvideo).

With the latest versions of the PPA packages, I can establish an audio call, but the person on the other end (using the google web client) can't hear me. It doesn't appear to be a local problem - sip echo tests work well.

[Kunirraj (kunirraj)]

(In reply to comment #13)
> Andrew, some buggy webcam drivers hang under certain conditions. If you have a
> webcam, try disconnecting it or unloading the driver kernel module (in my case,
> uvcvideo).

I had similar problem, call was getting disconnected as soon as it was answered. i had to install Gstreamer plugin for ALSA and it started working.

[Andrew Min (andrewmin)]

OK, I rmmoded all the webcam drivers I could think of. Nothing. GStreamer-alsa is installed.

[Javier Jardón (jjardon)]

Binary package hint: empathy

Ubuntu Release: 8.10

I can do voice calls with traditional GTalk client with empathy, but I can't do that with the new web based GTalk

[Dimitri John Ledkov (xnox)]

Web client is developed and supported by Google. They have not made a linux version of the plugin yet. On their developer's blog they said they are going to make one...... Probably gonna take them a couple of years. =D Sorry we can't help.

[Javier Jardón (jjardon)]

I don't want to develop a web client, I want compatibility between empathy client and the web-based google client, that uses jingle as far as I know.

[Guillaume Desmottes (cassidy)]

Indeed, we should be able to interop with the web client. That's probably a gabble or farsight bug. Re-assigning to gabble for now as there is already an upstream bug opened about that:
http://bugs.freedesktop.org/show_bug.cgi?id=18868

[Javier Jardón (jjardon)]

It worked for me with the packages from the telepathy PPA: https://launchpad.net/~telepathy/+archive

[Javier Jardón (jjardon)]

I tried the latest Ubuntu jaunty packages (telepathy-gabble_0.7.22) and I can't do a voice call with Gmail chat users.

[Javier Jardón (jjardon)]

With the new Jaunty versions audio calls don't work between gmail client and empathy.

Is necessary a special router configuration? (I'm behind a router)

[Javier Jardón (jjardon)]

I tried the latest Ubuntu karmic packages (telepathy-gabble_0.7.31) and now I _can_ do a voice call with Gmail chat users.

Thank you

[Guillaume Desmottes (cassidy)]

Could you retry using Karmic or the Telepathy PPA packages please?

[Javier Jardón (jjardon)]

Ops, sorry for not update this bug

Works well in karmic :)

Thank you

[Dafydd-harries (dafydd-harries)]

Thanks for the bug and confiming the fix!

[Adam Gianola (adam-gianola)]

This is still not working for me in Karmic Release Candidate

[Adam Gianola (adam-gianola)]

I spoke too soon. It appears to work for me when chatting with a win32 gmail user.

The possible problem happened when I was when chatting with a mac osx gmail user. Unable to confirm if this is really the issue, as I don't have access to a Mac.

[Dimitri John Ledkov (xnox)]

As far as I see this has been fixed in Baltix as well when they did their 2009.09 release.