firefox does not start
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
firefox (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
Binary package hint: firefox
When i open firefox, it just hangs there. There were some strange messages in the dmesg output.
...
Dec 17 22:31:54 lappy kernel: [ 85.720589] ata1.00: exception Emask 0x0 SAct 0x7 SErr 0x0 action 0x0
Dec 17 22:31:54 lappy kernel: [ 85.720598] ata1.00: irq_stat 0x40000008
Dec 17 22:31:54 lappy kernel: [ 85.720606] ata1.00: cmd 60/08:10:
Dec 17 22:31:54 lappy kernel: [ 85.720608] res 41/40:00:
Dec 17 22:31:54 lappy kernel: [ 85.720612] ata1.00: status: { DRDY ERR }
Dec 17 22:31:54 lappy kernel: [ 85.720614] ata1.00: error: { UNC }
Dec 17 22:31:54 lappy kernel: [ 85.722327] ata1.00: configured for UDMA/133
Dec 17 22:31:54 lappy kernel: [ 85.722336] ata1: EH complete
Dec 17 22:31:54 lappy kernel: [ 85.722377] sd 0:0:0:0: [sda] 488397168 512-byte hardware sectors (250059 MB)
Dec 17 22:31:54 lappy kernel: [ 85.722386] sd 0:0:0:0: [sda] Write Protect is off
Dec 17 22:31:54 lappy kernel: [ 85.722388] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
Dec 17 22:31:54 lappy kernel: [ 85.722400] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Dec 17 22:31:58 lappy kernel: [ 89.763800] ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0
Dec 17 22:31:58 lappy kernel: [ 89.763806] ata1.00: irq_stat 0x40000008
Dec 17 22:31:58 lappy kernel: [ 89.763810] ata1.00: cmd 60/08:00:
Dec 17 22:31:58 lappy kernel: [ 89.763811] res 41/40:00:
Dec 17 22:31:58 lappy kernel: [ 89.763813] ata1.00: status: { DRDY ERR }
Dec 17 22:31:58 lappy kernel: [ 89.763814] ata1.00: error: { UNC }
Dec 17 22:31:58 lappy kernel: [ 89.765433] ata1.00: configured for UDMA/133
Dec 17 22:31:58 lappy kernel: [ 89.765441] ata1: EH complete
Dec 17 22:31:58 lappy kernel: [ 89.765481] sd 0:0:0:0: [sda] 488397168 512-byte hardware sectors (250059 MB)
Dec 17 22:31:58 lappy kernel: [ 89.765490] sd 0:0:0:0: [sda] Write Protect is off
Dec 17 22:31:58 lappy kernel: [ 89.765492] sd 0:0:0:0: [sda] Mode Sense: 00 3a 00 00
Dec 17 22:31:58 lappy kernel: [ 89.765504] sd 0:0:0:0: [sda] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA
Dec 17 22:32:02 lappy kernel: [ 94.051771] ata1.00: exception Emask 0x0 SAct 0x3 SErr 0x0 action 0x0
Dec 17 22:32:02 lappy kernel: [ 94.051776] ata1.00: irq_stat 0x40000008
...
When i moved .mozilla to .mozilla_old and restarted firefox, it started working fine. This started happening after I suspended the laptop and resumed again.
Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest firefox package for your Ubuntu release? Thanks in advance.