pdf document not printable on samsung printer ml-1610

[dummy9010]

Attached pdf does not print on the mentioned printer.

Description: Ubuntu 8.10
Release: 8.10

[dummy9010 (aperto1973)]

log file of the printer-troubleshoot-wizard

[Pascal De Vuyst (pascal-devuyst)]

Please provide your cups error_log after trying to print the PDF file as described here: https://wiki.ubuntu.com/DebuggingPrintingProblems#cupserrorlog

[dummy9010 (aperto1973)]

attached requested log file, thanks!

[Till Kamppeter (till-kamppeter)]

The error_log looks like that the document was printed successfully. What did actually come out of the printer? Or if nothing came out, did the printer show any reaction (LEDs, LCD display, noise, blank pages, ...)?

[dummy9010 (aperto1973)]

Nothing was printed. No paper was taken from the paper tray. The red light was blinking (printer model has only two LEDs, green and red, no display).

Thanks for looking into the issue!

[Till Kamppeter (till-kamppeter)]

At first apply all available updates to Intrepid. There are several updates for the printing environment.

If you still cannot print, create a second print queue but in system-config-printer choose the "gdi" driver. Can you print with this queue?

If this still does not work try the following:

cupsctl FileDevice=yes
cupsctl LogLevel=debug
lpadmin -p test -E -v file:/dev/usb/lp0 -m lsb/usr/splix/samsung/ml1610.ppd -o PageSize=A4

Can you print through this queue (named "test")? Replace "PageSize=A4" by "PageSize=Letter" if needed and also replace "file:/dev/usb/lp0" by one of "file:/dev/usb/lp1", "file:/dev/usblp0", or "file:/dev/usblp1" if needed.

[dummy9010 (aperto1973)]

>> At first apply all available updates to Intrepid. There are several updates for the printing environment.

Still doesnt work.

>> [..] create a second print queue but in system-config-printer choose the "gdi" driver.

Works great! Thanks!

Anything debugging-wise you want me to add?

[Till Kamppeter (till-kamppeter)]

Can you do

dpkg -l | grep -i splix

[dummy9010 (aperto1973)]

x@y:~# dpkg -l | grep -i splix
ii splix 2.0.0~rc2-0ubuntu2.3 Driver for Samsung's SPL2 (bw) and SPLc (col

(looks strange with the missing text at the end of the output, but is correctly c&p'd)

[Till Kamppeter (till-kamppeter)]

The output is OK. Your installed SpliX driver is OK. It is the latest version.

Can you try

cupsctl FileDevice=yes
cupsctl LogLevel=debug
lpadmin -p test -E -v file:/dev/usb/lp0 -m lsb/usr/splix/samsung/ml1610.ppd -o PageSize=A4

and see whether you can print through the queue "test"?

[dummy9010 (aperto1973)]

>> and see whether you can print through the queue "test" ?

Worked like a charm.

[Paul Dufresne (paulduf)]

Marking as Confirmed, the bug reporter have given the requested info.
Suggesting that the problem was that splix was not installed.

[Pascal De Vuyst (pascal-devuyst)]

Setting up a new print queue worked here.
So probably a splix upgrade issue from 2.0.0~rc2-0ubuntu2 to 2.0.0~rc2-0ubuntu2.3 since 2.0.0~rc2-0ubuntu2.3 was published in intrepid-updates on 2008-12-03.
Probably related to bug #352472 which was fixed in jaunty.
Moving to splix package and setting importance low.

[Till Kamppeter (till-kamppeter)]

Old, and seems to be fixed. Closing ...