Unknown monitor

[Fred]

gnome-display-properties says that my monitor is "Unknown".

It is a 24" TFT-LCD monitor named Samsung SyncMaster 2493HM which is connected via DVI to a GeForce 8600GT.

It should say "Samsung SyncMaster 2493HM", not "Unknown".

[Richard Seguin (sectech)]

I'm going to attempt to get the ball rolling on this one and request more information... The more information you can provide the better... A generic reply follows because it requests pretty much exactly what we need for the next step.
--
Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't fix it without more information.

Please include the information requested at https://help.ubuntu.com/community/DebuggingXAutoconfiguration as separate attachments.

[Richard Seguin (sectech)]

* A bug-control triager has elected to look at this issue and has flagged the status as incomplete. Once enough information is provided so that the developers can carry on with issue it will be marked as confirmed then triaged.

[Fred (eldmannen+launchpad)]

Ubuntu 8.10 "Intrepid Ibex".
Linux ubuntu 2.6.27-10-generic #1 SMP Fri Nov 21 12:00:22 UTC 2008 i686 GNU/Linux

ii x11-xserver-utils 7.3+5 X server utilities
ii xorg 1:7.4~5ubuntu3 X.Org X Window System
ii xorg-dev 1:7.4~5ubuntu3 the X.Org X Window System development librar
ii xserver-common 2:1.5.2-2ubuntu3 common files used by various X servers
ii xserver-xorg 1:7.4~5ubuntu3 the X.Org X server
ii xserver-xorg-core 2:1.5.2-2ubuntu3 Xorg X server - core server
ii xserver-xorg-dev 2:1.5.2-2ubuntu3 Xorg X server - development files

ii nvidia-177-kernel-source 177.80-0ubuntu3 NVIDIA binary kernel module source
ii nvidia-glx-177 177.80-0ubuntu3 NVIDIA binary Xorg driver
ii nvidia-kernel-common 20051028+1+nmu2ubuntu2 NVIDIA binary kernel module common files

01:00.0 VGA compatible controller [0300]: nVidia Corporation GeForce 8600 GT [10de:0402] (rev a1)

[Fred (eldmannen+launchpad)]

ddcprobe which edid fails

[Richard Seguin (sectech)]

Just for trouble shooting purposes could you try changing the "nvidia" in your xorg.conf to "nv". It will try and use the open source driver... This will help me to determine what package to assign it to.

[Fred (eldmannen+launchpad)]

Richard Seguin,
I changed from "nvidia" to "nv" in my xorg.conf file, and now it correctly detects my Samsung SyncMaster 2493HM monitor as;
* SAMSUNG 24"

[Richard Seguin (sectech)]

Alright this seems to be an issue then with the non-free version of the nvidia driver. Unfortunately when it comes to that package there isn't much we can do in terms of troubleshooting after we determine it is that driver. Is there something the the non-free driver doesn't do for you when it says unknown? Or is this a report just to say it isn't detecting the monitor?

[Richard Seguin (sectech)]

* Flagging as confirmed.

Could you please give me the output of uname -a so I can assign it to the right restricted package?

[Fred (eldmannen+launchpad)]

I am not sure if its something it doesn't do.
It seems pretty fine with me, I think the only problem is that it says "Unknown".

Linux ubuntu 2.6.27-11-generic #1 SMP Fri Dec 19 16:29:52 UTC 2008 i686 GNU/Linux

[Richard Seguin (sectech)]

Apparently this is better assigned to one of the nvidia-graphics driver packages... You by any chance don't know what Nvidia package or version you have installed do you? I'll mark the bug as triaged once I have it.

[Fred (eldmannen+launchpad)]

$ dpkg -l "*nvidia*" | grep ii
ii nvidia-177-kernel-source 177.82-0ubuntu0.1 NVIDIA binary kernel module source
ii nvidia-glx-177 177.82-0ubuntu0.1 NVIDIA binary Xorg driver
ii nvidia-kernel-common 20051028+1+nmu2ubuntu2 NVIDIA binary kernel module common files

[Richard Seguin (sectech)]

* Flagging as Triaged as there should be enough information for the development team to go on.

[Bryce Harrington (bryce)]

[This is an automated message]

In Jaunty (9.04), we are dropping the nvidia-graphics-drivers-177 package, which
is now superseded by then nvidia-graphics-drivers-180 package.

  http://bugs.launchpad.net/ubuntu/+source/nvidia-graphics-drivers-180

To transition your bug into the new package, we need your help. Please do the following:

 a. Verify the bug occurs in Jaunty with the -180 driver
     (ISOs: http://cdimage.ubuntu.com/releases/jaunty/)
 b. If you haven't already, please include in the bug:
     * Your /var/log/Xorg.0.log
     * Your /etc/X11/xorg.conf
     * The output of `lspci -vvnn`
     * Steps to reproduce the issue
 c. Under Affects, click the down arrow to the left of 'nvidia-graphics-drivers-177'
 d. Edit the Package to change 'nvidia-graphics-drivers-177' to 'nvidia-graphics-drivers-180'
 e. Click Save Changes

Thank you!

[We'll expire the remaining -177 bugs in a month or so.]

[Fred (eldmannen+launchpad)]

Yes, it still says "Unknown" in 180.

[Bryce Harrington (bryce)]

[This is an automated message]

In Jaunty (9.04), we have just updated to the latest
nvidia-graphics-drivers-180 package from nVidia, version 180.44.

This package provides fixes for a large number of bugs, and we need your
assistance in testing if it fixes the issue you reported.

To do this, please do the following:

 a. Update to the 180.44 version of -nvidia using your favorite update
     method

 b. Attempt to reproduce your bug

 c. If your bug still remains, please simply reply to this email
     indicating so.

 d. If your bug is now solved, you can help us by setting your bug
     report to Fix Released:
     * In launchpad, go to your bug report
     * Click on the downward pointing arrow under Status
     * Set the Status field to 'Fix Released'
     * Comment on the change, such as, 'Verified fixed in 180.44'
     * Click 'Save Changes'

 e. If the original problem is solved but there are now other problems,
     please close the original bug and open new ones for those issues.

Thank you!

For details on the changes in this version of -nvidia, please see:

   http://www.nvidia.com/object/linux_display_ia32_180.44.html

[Fred (eldmannen+launchpad)]

ii nvidia-180-kernel-source 180.44-0ubuntu1 NVIDIA binary kernel module source
ii nvidia-180-libvdpau 180.44-0ubuntu1 Video Decode and Presentation API for Unix
ii nvidia-glx-180 180.44-0ubuntu1 NVIDIA binary Xorg driver
ii nvidia-kernel-common 20080825+1ubuntu2 NVIDIA binary kernel module common files

It still says "Unknown monitor" instead of Samsung...

[Alberto Milone (albertomilone)]

It says "Unknown monitor" because the Nvidia driver doesn't support RandR 1.2 or higher. There is nothing we can do about it.

You should use "nvidia-settings" instead of gnome-display-properties.

[Fred (eldmannen+launchpad)]

I still have this issue with drivers nvidia 195.36.15-0ubuntu2.