Cannot connect to WPA2 Enterprise network (PEAP w/phase2) (Intrepid)

[jimmy dread]

nm-applet 0.7, installed by default with Intrepid Desktop (x86-64)

After a clean install of Intrepid, I was able to connect to my home network which uses WPA2 Personal without any problems. When I brought my laptop to school, I was unable to connect. The applet apparently fails to connect, and asks me for my credentials again. The connection fails each time, returning another prompt for my credentials. The school's wireless network is WPA Enterprise (not sure which version). I tried all the options (TLS, PEAP, LEAP, etc.), but still could not get connected. The network requires a username and password to login. (On my iPhone, after I put in my information, it prompts me to accept a certificate for the Radius server.) I previously used Hardy (x86) with nm 0.6 with no problems whatsoever. A quick Google search turns up a number of people having the same problem with nm 0.7.

Hardware:
Dell XPS m1330 Notebook
Intel PRO/Wireless 3945ABG Network Connection (rev 02)

[Michele Mangili (mangilimic)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Unfortunately we can't start working on it yet, because your bug report didn't include enough information.

Please include the information requested at https://wiki.ubuntu.com/DebuggingNetworkManager. If you have trouble, do not hesitate to ask for more assistance. Thanks in advance.

[jimmy dread (jimmydread)]

Sorry but I am not comfortable doing all the commands listed in the DebuggingNetworkManager wiki -- I am a novice Ubuntu user. It seems like this bug is the same as or related to this one: Gnome Bugzilla #488221 – connecting to a wpa-peap network (at my uni)

[Michele Nasti (artlover)]

Ok, I have the same laptop and network interface. Tomorrow I'll try to debug it. My problem is with Fonera FON, a wireless access point that I have at home. Also, I have to reconnect many times to a network (even one without protection!) and the connection is uncertain and buggy.
Sorry but here in italy is 20.00 so tomorrow morning we'll try to debug it.

[Michele Nasti (artlover)]

I'm sorry and also surprised to discover that I don't know what's the module name of my wireless card. I mean, it seems that my computer is working without the module iwl3945, that should be the right one. Instead it is not working. Any suggestions? Wich command should I use to discover it? I need it to debug network manager.

[Michele Nasti (artlover)]

and also, my wireless device is

Network controller: Intel Corporation PRO/Wireless 4965 AG or AGN [Kedron] Network Connection (rev 61)

don't know if it's so different, but I can't find wich driver is using it on my computer. Should I fill another bug? the "symptoms" are quite the same.

[Alexander Sack (asac)]

yes, phase2 stuff is not supported by NM 0.7 series; we hope to get this done. Your upstream bug seems to be right; lets track the issue there. THanks!

[Alexander Sack (asac)]

alsol look at the other wpa Enterprise bugs filed against network-manager

[Ernst (ernst-blaauw)]

I'm also having problems with PAP/TTLS. I'm running 8.10. If I connect with NM, the connection drops every time. if I connect using wpa_supplicant with the following profile, it works beautifully:

ctrl_interface=/var/run/wpa_supplicant
network={
         ssid="VU-Campusnet"
         proto=WPA2
         key_mgmt=WPA-EAP
         eap=TTLS
         anonymous_identity=""
         identity="******"
         password="******"
         ca_cert="<my university's certificate>"
         phase2="auth=PAP"
 }

Hopefully, you can address this bug :-).

Is there any svn version I can try? I see that on https://edge.launchpad.net/~network-manager/+archive/ppa there is an up-to-date version available for Jaunty, but not for Intrepid. Is it possible to make it available for Intrepid?

[Ernst (ernst-blaauw)]

To me it seems the latest kernel on Intrepid proposed (2.6.27-14-generic) solved the problem for me (I have the backports installed) and now I can connect without problems to the WPA2 PAP TTLS network on my university using my Intel iwl3945.

[Mircea (tramir)]

Same here

[ryan (ryan8403)]

Same bug is reported in bug #348275 This seems to affect kernels 2.6.28-10-generic & 2.6.28-11-generic. Kernel 2.6.28-9-generic seems to work correctly.

[Ernst (ernst-blaauw)]

The problem is maybe not solved: Today, I had some problems again. The network I log on to has a lot of routers (the network is available in the whole university), and on some places, the connection is dropped a lot faster than on other places. I mostly use the internet on two palces. One one, the connection is quite stable and on the other place, it is a disaster.

The network I use is called VU-Campusnet and has WPA2/PAP/TTLS security. Today, I found out that on the place where it is a disaster to connect, there is also another network available with the same name (VU-Campusnet), bit with a different security: it uses WEP. I cannot login onto that network, but is it possible this network is causing problems?

[Ernst (ernst-blaauw)]

At the moment, on Jaunty 32-bit, all repo's enabled, I can connect on every place at my university. However, after 15 minutes or so, the connection is dropped and I have to manually select the wireless network again.

Using wpa_supplicant, everything works fine.

[jimmy dread (jimmydread)]

The workaround I used on Intrepid seems to work fine in Jaunty as well. (I didn't check if the new version of nm works or not -- I NEED my wireless connection to work when I get to school.) Just install the 0.6.6 packages from Hardy one at a time with gdebi in the following order:

dhcdbd_3.0-1ubuntu1, libnm-util0_0.6.6-0ubuntu5.8.04.1, libnm-glib0_0.6.6-0ubuntu5.8.04.1, network-manager_0.6.6-0ubuntu5.8.04.1, network-manager-gnome_0.6.6-0ubuntu3.1

Here's where you can get the packages:
https://launchpad.net/ubuntu/+source/network-manager/0.6.6-0ubuntu5.8.04.1 [Network Manager]
https://launchpad.net/ubuntu/hardy/+package/network-manager-gnome [Gnome frontend]

[Mathieu Trudel-Lapierre (cyphermox)]

Thank you for reporting this bug to Ubuntu. Jaunty reached EOL on October 23, 2010.
Please see this document for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases

I've tried recreating this bug with Jaunty and was unable to given the information you've provided. Please either a) upgrade and test or b) increase the verbosity of the steps to recreate it so we can try again.

Please feel free to report any other bugs you may find.