Evolution mail renames attached pdf's to dat's...

Bug #304765 reported by Peter Schmidt
20
This bug affects 3 people
Affects Status Importance Assigned to Milestone
evolution (Ubuntu)
Invalid
Low
Unassigned

Bug Description

Binary package hint: evolution

First of all - thanx for your great systems !

Secondly, sending mails from Evolution, recently Evolution started to rename attached pdf's. Both first name and second name is changed, ie a file named "Økonomichef GEO.pdf" was renamed "ATT10103937.dat". Upon request from the receiver, I resend the mail, this time attaching "Økonomichef GEO.doc". This file was renamed "ATT10103936.doc".

My suspicion is, that one of the last updates introduced this error.

I am using UBUNTU Intrepid, it is fully updated from the repository.

Thanks in advance.

.-) Peter

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/evolution
Package: evolution 2.24.1-0ubuntu2
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_DK.UTF-8
 SHELL=/bin/bash
SourcePackage: evolution
Uname: Linux 2.6.27-9-generic i686

Tags: apport-bug
Revision history for this message
Peter Schmidt (peter-smitterpet) wrote :
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Also, please answer these questions:
* Is this reproducible?
* If so, what specific steps should we take to recreate this bug?

This will greatly aid us in tracking down your problem and resolving this bug.

Changed in evolution:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in evolution:
status: Incomplete → Invalid
Revision history for this message
dnh (dnh) wrote :

Hi,

I do experience this problem regularly - when I send attachments from Evolution to Outlook, they have funny names in Outlook (as described by Peter above). However, I do not know how to reproduce the bug - it seems to me that it occurs in case of long file names, and it does not happen always.

I have experienced problems on all past Kubuntu systems I've been using (currently 8.10).

Maybe the problem is long file names and non-standard letters (in Peter's example, he used the DK/N "ø")... ? Just guessing.

Revision history for this message
dnh (dnh) wrote :

Maybe I should add that I am using a Microsoft Exchange Webmail account on Evolution, if that makes a difference.

Revision history for this message
cedric.b (bouchet-cedric) wrote :

I have exactly the same problem using a gmail account.
I often attach .pdf file in my mail and it seems it success not all the time, but it is really a problem for me. I send an email today using my gmail account and the receiver says me he was not able to read it, so I open my "sent" directory using gmail website and the attached file is well named in "xxxx.pdf".

Revision history for this message
Erik Sjöberg (es-kth) wrote :

I had the same problem. I tried to mail two attached files from evolution twice. Both files contained the letter "ö" i the file name. The receiver got files named with "some sort of number".dat. Both times i had my self and a friend in the bcc-field, and both of us got the mail correctly.

When i mailed the same files with my webmail account they got trough.

I belive tha the problem either is a compatibility issue between evolution and the receivers mail client or the receivers firewall. The company i tried to mail is likely to have an pretty secure firewall.

Revision history for this message
Jan Korpegård (jan-korpegard) wrote :

Since nobody is paying attention to this bug, and it is still a problem for me in the latest version of Ubuntu, I will try to re-open it and submit the information needed.

Attached is a screendump showing two almost identical email. The only difference is the name of the attached file. One is named "meeting.txt" and the other was named "möte.txt" when I sent it ("meeting" is "möte" in Swedish). After sending it from Evolution from an updated Ubuntu 10.04, the attechment is named "ATT345267.txt" when received in Microsoft Outlook 2007.

Revision history for this message
Jan Korpegård (jan-korpegard) wrote :

I confirm that this is a bug, that it has been for quite a while, and that it still is a problem.

Changed in evolution (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
Pedro Villavicencio (pedro) wrote :

Please open a new bug this was closed more than a year ago.

Changed in evolution (Ubuntu):
assignee: Ubuntu Desktop Bugs (desktop-bugs) → nobody
status: Confirmed → Invalid
Revision history for this message
Jan Korpegård (jan-korpegard) wrote :

This bug is actually resolved. See:
https://bugs.launchpad.net/ubuntu/+source/evolution/+bug/205999

The last comment (#70) in that bug report states that this setting will fix the problem:
Check the option in : edit -> preference -> composite preferences (unsure, the fourth) -> general
Encode file names in an Outlook/GMail way

I tried this on a fully updated Ubuntu 10.04, and this corrects the problem.

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