cannot display the hotmail main page in ubuntu

Bug #304637 reported by xiaowangge
18
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

The hotmail main page is not displayed correctly in ubuntu. Instead of words and letters, I only see a few lines. I'm using Ubuntu deskop 8.10. It seems there was no problem before I changed the font in the edit -> preferences.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
Package: firefox-3.0 3.0.4+nobinonly-0ubuntu0.8.10.1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.27-9-generic i686

Tags: apport-bug
Revision history for this message
xiaowangge (xiaowangge) wrote :
Revision history for this message
LumpyCustard (orangelumpycustard) wrote :

What font did you change from/to? Is this pre or post login?

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

 We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in firefox-3.0:
status: Incomplete → Invalid
Revision history for this message
Claudia (c-heinbach) wrote :

This bug occurs not only on hotmail (which I did not test), but on _all_ internet pages which contain scripting _and_ use cascading style sheets (.css). Exmples: www.spiegel.de, www.fr-online.de, www.heinbach-hustedt.de/sce2, ...

When I display the pages "view -> styles -> no style" (instead of "default style") all words, numbers etc. re-appear. However, background colors and ather formatting defined by .css vanish.

In contrast to xiaowangge, I did not change any font settings but had a volunimous automatic system update.

Changing fonts in Firefox 3.0.0.18 doesn't help nor does changing the coding of the page (UTF-8, ISO-8859-1, -15, ...)

No idea what went wrong.

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

Thanks for the reply. I can not reproduce that with firefox-3.5. Could you please install the package "firefox-3.5" and test, whether the problem still occurs? And what version of Ubuntu are you using. Thanks in advance.

Changed in firefox-3.0 (Ubuntu):
status: Invalid → Incomplete
Revision history for this message
Claudia (c-heinbach) wrote : Re: [Bug 304637] Re: cannot display the hotmail main page in ubuntu

Hello Martin,

reproduction is difficult. I found the cause (although I cannot explain it).

My husband installed some Windows TTF fonts on my Ubuntu nettop computer
so I could use them in the usual manner. After the routine automatic
system update, these TTF fonts seem to cause the trouble. They were
_not>_ in use by Firefox, btw.

My husband removed the fonts, cleared the fc cache and restarted the
system. All went well, Firefox shows all web sites as they are intended
to (www.google.de, www.spiegel.de, www.fr-online.de,
www.waldorfschule-oberursel.de, etc.)

We found the solution to the problem by looking manually in the German
Ubuntu users' forum. Google and other automated searches did not reveal
a suitable hint; the problem seems too complex to be captured by a few
key words.

Greetings,
Claudia

Martin Mai schrieb:
> Thanks for the reply. I can not reproduce that with firefox-3.5. Could
> you please install the package "firefox-3.5" and test, whether the
> problem still occurs? And what version of Ubuntu are you using. Thanks
> in advance.
>
> ** Changed in: firefox-3.0 (Ubuntu)
> Status: Invalid => Incomplete
>

Revision history for this message
Martin Mai (mrkanister-deactivatedaccount-deactivatedaccount) wrote :

Thanks. Closing the bug then. Feel free to reopen it if this is still reproducible with the latest firefox and you can give us some steps to reproduce.

Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
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