Printer support in Ubuntu is lacking
This bug report was converted into a question: question #53184: Help setup HP 1020 printer..
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
hplip (Ubuntu) |
Invalid
|
Undecided
|
Unassigned |
Bug Description
I have an HP 1020 LaserJet printer which never worked with either Ubuntu 7.10 nor 8.04 I tried accesing CUPS and it does not even recognize any passwords (not even root password). The driver for HP 1020 does not work, it is simply dead. I thought about letting the community know about this bug. Having poor printer support can seriously stop Ubuntu from entering into a more Office environment. No matter what solution I tried, the HP 1020 never worked. If I ever found the solution, I would update you with it. It is a shame, Ubuntu is great, but being unable to print from it in part kept me on the M$ Windows side. :-\ Maybe should keep a closer eye on the CUPS / Printer support for future releases of Ubuntu. I heard it works great on Debian but never tried it myself.
Well, most HP printers require HPLIP to work correctly. According to their website (http:// hplipopensource .com/hplip- web/models/ laserjet/ hp_laserjet_ 1020.html) your printer is supported.
I'm going to convert this to a question on our Answers tracker under HPLIP. If nobody there can assist you, feel free to convert this back to a bug and we can work on it from there.
Thanks for taking the time to help make Ubuntu better.
To our wonderful people on the HPLIP answer tracker: Can you please assist this gentleman in setting up his printer? question 39027 looks particularly relevant.