Printer support in Ubuntu is lacking

Bug #303854 reported by Ricard

This bug report was converted into a question: question #53184: Help setup HP 1020 printer..

2
Affects Status Importance Assigned to Milestone
hplip (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I have an HP 1020 LaserJet printer which never worked with either Ubuntu 7.10 nor 8.04 I tried accesing CUPS and it does not even recognize any passwords (not even root password). The driver for HP 1020 does not work, it is simply dead. I thought about letting the community know about this bug. Having poor printer support can seriously stop Ubuntu from entering into a more Office environment. No matter what solution I tried, the HP 1020 never worked. If I ever found the solution, I would update you with it. It is a shame, Ubuntu is great, but being unable to print from it in part kept me on the M$ Windows side. :-\ Maybe should keep a closer eye on the CUPS / Printer support for future releases of Ubuntu. I heard it works great on Debian but never tried it myself.

Revision history for this message
Patrick Kilgore (patrick-kilgore) wrote :

Well, most HP printers require HPLIP to work correctly. According to their website (http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_1020.html) your printer is supported.
I'm going to convert this to a question on our Answers tracker under HPLIP. If nobody there can assist you, feel free to convert this back to a bug and we can work on it from there.

Thanks for taking the time to help make Ubuntu better.

To our wonderful people on the HPLIP answer tracker: Can you please assist this gentleman in setting up his printer? question 39027 looks particularly relevant.

Changed in hplip:
status: New → Invalid
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