firefox and the entire system hungs when i select a word or phrase in the browser

Bug #299420 reported by jdelima
8
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: firefox-3.0

ubuntu 8.10
gnome 2.24.1. /kernel 2.6.27-8-generic (#1 SMP Thu Nov 6 17:33:54 UTC 2008)

when i select a word or phrase in an open browser file a menu bar with several weblinks (google, yahoo, etc) appears and the entire system simply hungs and i'm unable to remove or exit from the menu bar or the current window/ webpage. it becomes impossible to navigate to other windows or other applications.

in this case i've had to reset the computer to be able to get back to work.

is this a bug in firefox?

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
NonfreeKernelModules: nvidia
Package: firefox-3.0 3.0.4+nobinonly-0ubuntu0.8.10.1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: firefox-3.0
Uname: Linux 2.6.27-8-generic i686

Tags: apport-bug
Revision history for this message
jdelima (jdelima307) wrote :
Revision history for this message
Micah Gersten (micahg) wrote :

Third party extensions can sometimes cause bad behaviors in Firefox. It seems like you have multiple dictionary extensions that might be causing the issue. Please try this with a new profile to determine if it's a Firefox problem or due to your extensions. You can then add your extensions back one by one until you discover the one that is not working.
https://wiki.ubuntu.com/MozillaTeam/Bugs?action=show&redirect=DebuggingFirefox#Try%20with%20a%20new%20profile

Please let us know what you find out.

Changed in firefox-3.0 (Ubuntu):
status: New → Incomplete
Andreas Moog (ampelbein)
Changed in firefox-3.0 (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Andreas Moog (ampelbein) wrote :

I could not reproduce the issue, therefore I'm closing this report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

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