Audio calls with Windows GTalk client don't work

[Andrea Grandi]

Binary package hint: empathy

1) Using Ubuntu 8.10

2) Empathy version: 2.24.1-1ubuntu1

3) Using my GTalk account from Empathy I try to do an audio/video call from my PC to a friend using Google GTalk client on OSX. I expect user can hear me and I'm able to hear him.

4) I'm not able to hear him. If he tries to call me, I don't get the call too, Empathy doesn't "ring".

p.s: audio/video call works fine if I call him and he replies from his telepathy client on Nokia N810.

[Guillaume Desmottes (cassidy)]

Which client are you talking about? The new audio/video web one?

[Andrea Grandi (andreagrandi)]

No, I was talking about this one: http://www.google.com/talk/

[Guillaume Desmottes (cassidy)]

yeah but there is no Mac version of this client.

[Andrea Grandi (andreagrandi)]

Sorry, I didn't specify this: I made different tests: one between empaty and web based gtalk on osx, another between empathy and native Win32 client and the latest between empathy and gtalk client on Nokia N810 (the only one that worked fine).

[Guillaume Desmottes (cassidy)]

OK, let's discuss one issue per bug. The web based client is not supported yet.
The win32 one should work fine though. Could you attach stream-engine log please? See http://live.gnome.org/Empathy/Debugging for details.

[Baptiste Mille-Mathias (bmillemathias)]

Danny I dup'ed your bug as this one was existing before.
Could you give the material Guillaume asked in previous comment.

Regards.

[Kẏra (thekyriarchy)]

Wait, i am confused. Is this bug talking about the Google Talk desktop client? Because mine was referring to GMail Voice and Video chat (web-based).

[Pedro Villavicencio (pedro)]

Is this still an issue? could somebody get the log that was asked? please read http://live.gnome.org/Empathy/Debugging ; thanks.

[mike (ubuntu-holmesfamily)]

ubuntu 9.04 empathy 2.27.3

If a windows based GMail Voice and Video chat user calls me the ring tone occurs and I can hear them, they cannot hear me.
If I call them I can hear them but the distortion makes it impossible to really understand, they still cannot hear me.

Mike

[Sebastien Bacher (seb128)]

could you try on current karmic?

[mike (ubuntu-holmesfamily)]

I just found this old report, I have filed a new bug with package data 459788. I don't know how to link them as duplicates