installer crashes at 'hardware configuration'

[ysengrin]

Binary package hint: ubiquity

When reaching the 'hardware configuration' stage, installer crashes.
I tried installing many times with different installation options - ie: install bootloader as do not install bootloader - I always get a crash at this time.

Data below is the result of a simple installation accepting all defaults (bootloader on hd0, no package statistic), using a single '/' partition and not mounting any other existing partition.
Installation language is 'french'.

root@ubuntu:~# lsb_release -rd
Description: Ubuntu 8.04.1
Release: 8.04

Traceback (most recent call last):
  File "/usr/lib/ubiquity/bin/ubiquity", line 229, in <module>
    main()
  File "/usr/lib/ubiquity/bin/ubiquity", line 224, in main
    install(args[0])
  File "/usr/lib/ubiquity/bin/ubiquity", line 68, in install
    ret = wizard.run()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 428, in run
    self.progress_loop()
  File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 797, in progress_loop
    (ret, realtb))
RuntimeError: Install failed with exit code 1
Traceback (most recent call last):
  File "/usr/share/ubiquity/install.py", line 1913, in <module>
    install.run()
  File "/usr/share/ubiquity/install.py", line 419, in run
    self.configure_bootloader()
  File "/usr/share/ubiquity/install.py", line 1422, in configure_bootloader
    "GrubInstaller failed with code %d" % ret)
InstallStepError: GrubInstaller failed with code 1

[ysengrin (ysengrin)]

Another information, maybe usefull:

I was installing 'OpenGEU luna crescente 8.04.1' (Ubuntu 8.04 based).
I already installed on the same machine Ubuntu 8.04 and Ubuntu 8.10 without facing any issue.

[Tom Pino (metalsmith-rangeweb)]

I believe that this is the correct bug. I used to watch the install pretty close but since covering the screen with that damn slide show I sure don't.

I do know it should have been in the last stages and crashed.

Before that I got a message that migration ass. had failed to get all the stuff I wanted but installation was going to proceed. I found this interesting because I was never presented with the migration of information page, which came as a shock to me. I assumed it was another improvement to make sure there was room for the slide show.

[Brian Murray (brian-murray)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Reviewing your log files attached to this bug report it seems that there is a problem with your installation media (CD/DVD) or with your hardware. Please retry your installation with new media and if it still fails I'd recommend testing your memory. In the event that is is not in fact an error with your installation media or hardware please set the bug's status back to New. Thanks and good luck!

[Brian Murray (brian-murray)]

Exception during installation:
Nov 16 18:31:37 ubuntu python: Traceback (most recent call last):
Nov 16 18:31:37 ubuntu python: File "/usr/share/ubiquity/install.py", line 1913, in <module>
Nov 16 18:31:37 ubuntu python: install.run()
Nov 16 18:31:37 ubuntu python: File "/usr/share/ubiquity/install.py", line 414, in run
Nov 16 18:31:37 ubuntu python: self.configure_hardware()
Nov 16 18:31:37 ubuntu python: File "/usr/share/ubiquity/install.py", line 1131, in configure_hardware
Nov 16 18:31:37 ubuntu python: self.chroot_cleanup()
Nov 16 18:31:37 ubuntu python: File "/usr/share/ubiquity/install.py", line 858, in chroot_cleanup
Nov 16 18:31:37 ubuntu python: os.rename('%s.REAL' % start_stop_daemon, start_stop_daemon)
Nov 16 18:31:37 ubuntu python: OSError: [Errno 2] No such file or directory
Nov 16 18:31:37 ubuntu python:
Nov 16 18:31:37 ubuntu NetworkManager: <debug> [1226860297.683140] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/computer_logicaldev_input_17').
Nov 16 18:31:37 ubuntu NetworkManager: <debug> [1226860297.714047] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/computer_logicaldev_input_18').
Nov 16 18:31:37 ubuntu NetworkManager: <debug> [1226860297.745441] nm_hal_device_added(): New device added (hal udi is '/org/freedesktop/Hal/devices/platform_i8042_3_i8042_KBD_port_logicaldev_input').
Nov 16 18:31:38 ubuntu ubiquity[8631]: debconffilter_done: Install (current: None)
Nov 16 18:31:38 ubuntu ubiquity[8631]: Exception in GTK frontend (invoking crash handler):
Nov 16 18:31:38 ubuntu ubiquity[8631]: Traceback (most recent call last):
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/lib/ubiquity/bin/ubiquity", line 229, in <module>
Nov 16 18:31:38 ubuntu ubiquity[8631]: main()
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/lib/ubiquity/bin/ubiquity", line 224, in main
Nov 16 18:31:38 ubuntu ubiquity[8631]: install(args[0])
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/lib/ubiquity/bin/ubiquity", line 68, in install
Nov 16 18:31:38 ubuntu ubiquity[8631]: ret = wizard.run()
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 428, in run
Nov 16 18:31:38 ubuntu ubiquity[8631]: self.progress_loop()
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/lib/ubiquity/ubiquity/frontend/gtk_ui.py", line 797, in progress_loop
Nov 16 18:31:38 ubuntu ubiquity[8631]: (ret, realtb))
Nov 16 18:31:38 ubuntu ubiquity[8631]: RuntimeError: Install failed with exit code 1
Nov 16 18:31:38 ubuntu ubiquity[8631]: Traceback (most recent call last):
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/share/ubiquity/install.py", line 1913, in <module>
Nov 16 18:31:38 ubuntu ubiquity[8631]: install.run()
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/share/ubiquity/install.py", line 414, in run
Nov 16 18:31:38 ubuntu ubiquity[8631]: self.configure_hardware()
Nov 16 18:31:38 ubuntu ubiquity[8631]: File "/usr/share/ubiquity/install.py", line 1131, in configure_hardware
Nov 16 18:31:38 ubuntu ubiquity[8631]: self.chroot_cleanup()
Nov 16 18:31:38 ubuntu ubiquity[8631]: ...

[Brian Murray (brian-murray)]

Upon further consideration we'd actually like a new bug report if you still have troubles with the installer after resolving this hardware error so I am setting this bug report to Invalid. Thanks for your understanding.