writer don't print?

[edilsonka]

Binary package hint: openoffice.org-writer

I was trying to print my work on writer 2.4 but no signal from printer?
I checked the UBUNTU FORUNS for help, and see other reports like this (you send your work to the printer, but no paper comes out). Most strange, when I print from other programs the paperwork cames without problem ...

My system: UBUNTU 8.10 Intrepid
My printer: OKI B2200

Tkx

Edilson

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
Package: openoffice.org-core 1:2.4.1-11ubuntu2
ProcEnviron:
 PATH=/usr/lib/openoffice/program:/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=pt_BR.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.27-7-generic i686

[Till Kamppeter (till-kamppeter)]

Can you please apply all updates at first, perhaps this is already sufficient for the OpenOffice.org jobs to print.

Then do

cupsctl LogLevel=debug
cancel -a
cupsenable <print queue name>

Then print a job. Wait until the job gets processed (either it
disappears from the print queue then or goes into "Stopped" state). Then
attach your /var/log/cups/error_log here. Please DO NOT compress it.

To get general information, start also system-config-printer and choose "Troubleshooting" in the "Help" menu. Follow the steps in the wizard and attach the resulting file. Please do not compress this file, too.

[Paul Dufresne (paulduf)]

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while.
Could you please provide the requested information?
Thanks!

[Victor Vargas (kamus)]

We are closing this bug report because it lacks the information we need to investigate the problem. Please reopen it if you encounter that this issue is still occurring or even better if you can check in latest Ubuntu Karmic version. To reopen the bug report you can click under the Status column, and change the Status back to "New". Thanks again!