package linux-generic failed to install/upgrade: User postinst hook script [/sbin/update-grub] exited with value 10

[Valmis]

package linux-generic failed to install/upgrade with the following error:
User postinst hook script [/sbin/update-grub] exited with value 10

:: DIAGNOSTIC ::
Run the following command :
sudo DEBCONF_DEBUG=developer sh -x /usr/sbin/update-grub ; echo $?

And check for the lines:
-----------
debconf (developer): <-- X_LOADTEMPLATEFILE /var/lib/dpkg/info/ucf.templates ucf
debconf (developer): --> 10 failed to open /var/lib/dpkg/info/ucf.templates: No such file or directory
10
-----------

The file /var/lib/dpkg/info/ucf.templates is missing due to a broken ucf installation.

:: FIX ::
reinstall ucf:
sudo apt-get clean
sudo apt-get update
sudo apt-get install --reinstall ucf

[Jean-Baptiste Lallement (jibel)]

Thanks for your report.

The cause of the failure is:
=====
Richte linux-image-2.6.24-19-generic ein (2.6.24-19.41) ...
Running depmod.
update-initramfs: Generating /boot/initrd.img-2.6.24-19-generic
Not updating initrd symbolic links since we are being updated/reinstalled
(2.6.24-19.34 was configured last, according to dpkg)
Not updating image symbolic links since we are being updated/reinstalled
(2.6.24-19.34 was configured last, according to dpkg)
Running postinst hook script /sbin/update-grub.
Searching for GRUB installation directory ... found: /boot/grub
Searching for default file ... found: /boot/grub/default
Testing for an existing GRUB menu.lst file ... found: /boot/grub/menu.lst
Searching for splash image ... none found, skipping ...
Found kernel: /boot/vmlinuz-2.6.24-21-generic
Found kernel: /boot/vmlinuz-2.6.24-19-generic
Found kernel: /boot/memtest86+.bin
User postinst hook script [/sbin/update-grub] exited with value 10
dpkg: Fehler beim Bearbeiten von linux-image-2.6.24-19-generic (--configure):
=====

affecting to linux. likely dup of bug 235638

Is your /boot partition full ?

Could you please provide the output of df -P ?

Thanks.

[Valmis (benjamin-heimlich)]

Hi, my partition is not full.

benni@Schwarzer-Kasten:~$ df -P
Dateisystem 1024‐Blöcke Benutzt Verfügbar Kapazit. Eingehängt
auf
/dev/sda1 236279456 8133680 216238000 4% /
varrun 1031504 104 1031400 1% /var/run
varlock 1031504 0 1031504 0% /var/lock
udev 1031504 44 1031460 1% /dev
devshm 1031504 68 1031436 1% /dev/shm
lrm 1031504 45040 986464
5% /lib/modules/2.6.24-19-generic/volatile
gvfs-fuse-daemon 236279456 8133680 216238000
4% /home/benni/.gvfs

Am Mittwoch, den 12.11.2008, 12:58 +0000 schrieb Jean-Baptiste
Lallement:
> Thanks for your report.
>
> The cause of the failure is:
> =====
> Richte linux-image-2.6.24-19-generic ein (2.6.24-19.41) ...
> Running depmod.
> update-initramfs: Generating /boot/initrd.img-2.6.24-19-generic
> Not updating initrd symbolic links since we are being updated/reinstalled
> (2.6.24-19.34 was configured last, according to dpkg)
> Not updating image symbolic links since we are being updated/reinstalled
> (2.6.24-19.34 was configured last, according to dpkg)
> Running postinst hook script /sbin/update-grub.
> Searching for GRUB installation directory ... found: /boot/grub
> Searching for default file ... found: /boot/grub/default
> Testing for an existing GRUB menu.lst file ... found: /boot/grub/menu.lst
> Searching for splash image ... none found, skipping ...
> Found kernel: /boot/vmlinuz-2.6.24-21-generic
> Found kernel: /boot/vmlinuz-2.6.24-19-generic
> Found kernel: /boot/memtest86+.bin
> User postinst hook script [/sbin/update-grub] exited with value 10
> dpkg: Fehler beim Bearbeiten von linux-image-2.6.24-19-generic (--configure):
> =====
>
> affecting to linux. likely dup of bug 235638
>
> Is your /boot partition full ?
>
> Could you please provide the output of df -P ?
>
> Thanks.
>
> ** Changed in: linux (Ubuntu)
> Sourcepackagename: None => linux
> Status: New => Incomplete
>

[Rayid R. Bahabri (bahabri)]

i have the same issue & reported it here:

did you find how to resolve it?

https://bugs.launchpad.net/ubuntu/+source/linux/+bug/305353

[Jean-Baptiste Lallement (jibel)]

Could you please provide the output of the following command :
sudo DEBCONF_DEBUG=developer sh -x /usr/sbin/update-grub ; echo $?

[Rayid R. Bahabri (bahabri)]

thank you for your kind follow up...

here is the out put i got

-----------
~$ sudo DEBCONF_DEBUG=developer sh -x /usr/sbin/update-grub ; echo $?
+ set -e
+ . /usr/share/debconf/confmodule
+ [ ! ]
+ PERL_DL_NONLAZY=1
+ export PERL_DL_NONLAZY
+ [ ]
+ exec /usr/share/debconf/frontend /usr/sbin/update-grub
debconf (developer): frontend started
debconf (developer): Trying to find a templates file..
debconf (developer): Trying /usr/sbin/update-grub.templates
debconf (developer): Trying /usr/share/debconf/templates/update-grub.templates
debconf (developer): Couldn't find a templates file.
debconf (developer): frontend running, package name is
debconf (developer): starting /usr/sbin/update-grub
Searching for GRUB installation directory ... found: /boot/grub
Searching for default file ... found: /boot/grub/default
Testing for an existing GRUB menu.lst file ... found: /boot/grub/menu.lst
Searching for splash image ... none found, skipping ...
Found kernel: /boot/vmlinuz-2.6.24-22-generic
Found kernel: /boot/vmlinuz-2.6.24-19-generic
Found kernel: /boot/vmlinuz-2.6.24-16-generic
Found kernel: /boot/memtest86+.bin
debconf (developer): <-- X_LOADTEMPLATEFILE /var/lib/dpkg/info/grub.templates grub
debconf (developer): --> 0
debconf (developer): <-- X_LOADTEMPLATEFILE /var/lib/dpkg/info/ucf.templates ucf
debconf (developer): --> 10 failed to open /var/lib/dpkg/info/ucf.templates: No such file or directory
10

================

the directory is there:

$ ls -la /var/lib/dpkg/
total 5164
drwxr-xr-x 7 root root 4096 2008-12-06 15:50 .
drwxr-xr-x 57 root root 4096 2008-12-03 02:38 ..
drwxr-xr-x 2 root root 4096 2008-12-04 21:33 alternatives
-rw-r--r-- 1 root root 268820 2008-12-06 15:50 available
-rw-r--r-- 1 root root 268820 2008-12-05 04:43 available-old
-rw-r--r-- 1 root root 8 2008-04-22 20:49 cmethopt
-rw-r--r-- 1 root root 98 2008-07-05 08:12 diversions
-rw-r--r-- 1 root root 169 2008-07-05 08:12 diversions-old
drwxr-xr-x 2 root root 262144 2008-12-05 04:41 info
-rw-r----- 1 root root 0 2008-12-07 07:50 lock
drwxr-xr-x 2 root root 4096 2008-02-13 04:50 parts
-rw-r--r-- 1 root root 65 2008-04-22 21:01 statoverride
-rw-r--r-- 1 root root 30 2008-04-22 20:59 statoverride-old
-rw-r--r-- 1 root root 1478798 2008-12-06 15:50 status
-rw-r--r-- 1 root root 1446285 2008-10-28 19:58 status.backup
-rw-r--r-- 1 root root 1478798 2008-12-05 04:43 status-old
drwxr-xr-x 2 root root 4096 2008-12-05 01:09 triggers
drwxr-xr-x 2 root root 4096 2008-12-06 15:50 updates

thanks again...

[Rayid R. Bahabri (bahabri)]

ok, the directory is there but the file "ucf.templates" is not there!

[Rayid R. Bahabri (bahabri)]

cool, i've re-installed ucf and everything worked out perfectly

i'm using the new kernel

$ uname -a
Linux king-desktop 2.6.24-22-generic #1 SMP Mon Nov 24 18:32:42 UTC 2008 i686 GNU/Linux

[Jean-Baptiste Lallement (jibel)]

Thanks for your feedback.

This has probably been caused by the previous upgrade error:
dpkg: serious warning: files list file for package `ucf' missing, assuming package has no files currently installed.

I'm closing this report, because you've fixed it with a re-installation of ucf

Thanks for your time and don't hesitate to submit any new bug.