Pidgin doesn't auto-relogin when internet connection crashes

Bug #296695 reported by Suyu
2
Affects Status Importance Assigned to Milestone
pidgin (Ubuntu)
Invalid
Medium
Unassigned

Bug Description

Binary package hint: pidgin

When your internet connection crashes and resynchronize up (you are connected a few seconds after the crash), Pidgin is absolutery FROZEN.
If you try to send messages, it'll make an error.

You must, to fix this, logout and relogin yourself...

I'm using: Pidgin 2.5.2
Ubuntu Intrepid Ibex 8.10 - Kernel 2.7.27 I think... the last one at november 11th 2008.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/pidgin
NonfreeKernelModules: nvidia
Package: pidgin 1:2.5.2-0ubuntu1
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: pidgin
Uname: Linux 2.6.27-7-generic i686

Tags: apport-bug
Revision history for this message
Suyu (yabotu) wrote :
Revision history for this message
dmh309 (dmh309) wrote :

Thank you for reporting this bug. I tried to replicate this bug by disabling my network connection. After doing so, the buddy list goes blank and provides an error message with a reconnect button. After re-enabling the network connection, Pidgin automatically detects the connection and logs in. Any open IM windows will display the recipient as (Offline) and I am unable to send messages. I'm using Pidgin 1:2.5.2-0ubuntu1 on Ubuntu 8.10 2.6.27-7-generic.

Can you replicate this bug by manually disabling and re-enabling your network connection, or does it only occur for crashes? When your Internet connection crashes, do you see any of the behavior I described above? Do you see the disconnected message with the reconnect button, or does Pidgin appear to be still connected?

Revision history for this message
Suyu (yabotu) wrote : Re: [Bug 296695] Re: Pidgin doesn't auto-relogin when internet connection crashes

Hello,

In fact, when my connection crashes, and re-enable itself, my Pidgin
is still running. It's like I've never been disconnected (and it's
quite possible, don't have time to see I didn't send back the ping
request or so).
But when I'm trying to send messages to contacts, it shows an error
like er... "Cannot send the message because of an internal error", or
something like that. (I'm not on Ubuntu right now, can't say you much
more :()

Thank you :)

2008/11/12 dmh309 <email address hidden>:
> Thank you for reporting this bug. I tried to replicate this bug by
> disabling my network connection. After doing so, the buddy list goes
> blank and provides an error message with a reconnect button. After re-
> enabling the network connection, Pidgin automatically detects the
> connection and logs in. Any open IM windows will display the recipient
> as (Offline) and I am unable to send messages. I'm using Pidgin
> 1:2.5.2-0ubuntu1 on Ubuntu 8.10 2.6.27-7-generic.
>
> Can you replicate this bug by manually disabling and re-enabling your
> network connection, or does it only occur for crashes? When your
> Internet connection crashes, do you see any of the behavior I described
> above? Do you see the disconnected message with the reconnect button,
> or does Pidgin appear to be still connected?
>
> --
> Pidgin doesn't auto-relogin when internet connection crashes
> https://bugs.launchpad.net/bugs/296695
> You received this bug notification because you are a direct subscriber
> of the bug.
>
> Status in "pidgin" source package in Ubuntu: New
>
> Bug description:
> Binary package hint: pidgin
>
> When your internet connection crashes and resynchronize up (you are connected a few seconds after the crash), Pidgin is absolutery FROZEN.
> If you try to send messages, it'll make an error.
>
> You must, to fix this, logout and relogin yourself...
>
> I'm using: Pidgin 2.5.2
> Ubuntu Intrepid Ibex 8.10 - Kernel 2.7.27 I think... the last one at november 11th 2008.
>
> ProblemType: Bug
> Architecture: i386
> DistroRelease: Ubuntu 8.10
> ExecutablePath: /usr/bin/pidgin
> NonfreeKernelModules: nvidia
> Package: pidgin 1:2.5.2-0ubuntu1
> ProcEnviron:
> PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
> LANG=fr_FR.UTF-8
> SHELL=/bin/bash
> SourcePackage: pidgin
> Uname: Linux 2.6.27-7-generic i686
>

--
Yabotu (Xavier)

Kichido Corporation

Revision history for this message
Pedro Villavicencio (pedro) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering is this still an issue for you? Could you try to reproduce the same with Ubuntu 8.10 or 9.04? Thanks in advance.

Changed in pidgin:
status: New → Incomplete
Revision history for this message
Sebastien Bacher (seb128) wrote :

We are closing this bug report as it lacks the information, described in the previous comments, we need to investigate the problem further. However, please reopen it if you can give us the missing information and don't hesitate to submit bug reports in the future.

Changed in pidgin (Ubuntu):
importance: Undecided → Medium
status: Incomplete → Invalid
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.