HP NX7400 fails to suspend or hibernate unless wifi is brought down first

Bug #295629 reported by hmhef
8
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

i cant suspend or go into hibernate while the wireless network is on, the screen just blink few times, and come back, or just hang and need a hard reboot

my solution:
----------------
hmhef@hsysu:~$ sudo ifconfig wlan0 down
after that command; suspend works fine, and also hibernate start and puts the pc to power off

chipset of wireless network = broadcom 4311

hmhef (zhmhef)
description: updated
Revision history for this message
Cybah (jon-cybus) wrote :

I can confirm bug #2, that hibernate is not working correctly on my Dell Inspiron 9400. After successfully hibernating (suspend to disk), it fails to resume. My laptop boots normally, as if it had simply been been shut down.

It's pretty much a fresh installation of 8.10 Desktop on JFS.

Please let me know if I can give you any further useful information. Meanwhile, I will try to investigate this further. I am a software engineer, but new to Ubuntu.

Revision history for this message
Cybah (jon-cybus) wrote :

Perhaps my bug is different from hmhef's. After further investigation, it seems that hibernate/resume works fine for me when done manually. However, the laptop boots as if no hibernate was done when I let Gnome Power Manager hibernate my laptop after allowing the battery to discharge to critical.

Revision history for this message
MartinFischbach (mail-martin-fischbach) wrote :

Hmhef,

since you somehow changed the UUID of your swap partition, please make sure, that

/etc/initramfs-tools/config.d/resume

contains the correct UUID of your swap partition.

I had a very similar problem here, where GParted (for some reason) changed the UUID of my swap partition during repartitioning. From that time on hibernate stopped working as you described: Ubuntu booted normally instead of resuming from hibernate.

Best regards and happy new year

Revision history for this message
MartinFischbach (mail-martin-fischbach) wrote :

Unfortunately I see no way to edit my last post. Just a minor correction and the exact procedure of what I did to make hibernate working again.

1. The file is "/etc/initramfs-tools/conf.d/resume", where you have to check the UUID of the swap partition
2. Update Initrd by "sudo update-initramfs –u"
3. Update grub by "sudo /sbin/update-grub"

Thats, what has worked for me.

M

Revision history for this message
micci (isabelamigo) wrote :

hi,
I've tryed all listed above and still have the same problem: when turning on after hibernating it just turns on like comming form shutdown.

Any idea?? Thanks a lot

Here is my fstab
# /etc/fstab: static file system information.
#
# <file system> <mount point> <type> <options> <dump> <pass>
proc /proc proc defaults 0 0
# /dev/sda3
UUID=f7da8f29-c5c4-4005-a4ab-2899011e88d9 / ext3 relatime,erro
rs=remount-ro 0 1
# /dev/sda1
UUID=4b15d2c3-ea33-4f2c-9975-5f9ab00d63ce /home ext3 relatime
   0 2
# /dev/sda4
/dev/sda4 swap sw 0 0
/dev/scd0 /media/cdrom0 udf,iso9660 user,noauto,exec,utf8 0 0

And the /etc/initramfs-tools/conf.d/resume
RESUME=UUID=6c34895e-ad35-45a9-a7d1-e89e80f4ca13

And de blkid output

/dev/sda1: UUID="A84CB8684CB83344" TYPE="ntfs"
/dev/sda3: UUID="4b15d2c3-ea33-4f2c-9975-5f9ab00d63ce" TYPE="ext3" SEC_TYPE="ext2"
/dev/sda4: TYPE="swap" UUID="6c34895e-ad35-45a9-a7d1-e89e80f4ca13"
/dev/sda5: UUID="84B44693B446879E" TYPE="ntfs"
/dev/loop0: TYPE="squashfs"
/dev/sda2: UUID="f7da8f29-c5c4-4005-a4ab-2899011e88d9" TYPE="ext3"
/dev/sdb1: SEC_TYPE="msdos" UUID="113E-77FA" TYPE="vfat"

Revision history for this message
Steve Langasek (vorlon) wrote :

I'm reassigning this package to the initramfs-tools package, which is the package responsible for locating the hibernate image at resume time; acpi-support is not involved in this.

hmhef, if you are still affected by the other issue listed in the bug description (ifconfig down required before suspend), please file a separate bug report about this; these are two separate issues that need to be tracked separately.

affects: acpi-support (Ubuntu) → initramfs-tools (Ubuntu)
Revision history for this message
Matt Zimmerman (mdz) wrote :

The original report identified two different problems. The one labeled "BUG 2" is a duplicate of bug 50437, so we'll leave this report to represent the one labeled "BUG 1", so I've moved it to the "linux" package and changed its title appropriately. In the future, if you have multiple bugs to report, please file them separately.

affects: initramfs-tools (Ubuntu) → linux (Ubuntu)
summary: - suspend/hibernate problem in ubuntu 8.10 and a posible solution
+ HP NX7400 fails to suspend or hibernate unless wifi is brought down
+ first
description: updated
Revision history for this message
kernel-janitor (kernel-janitor) wrote :

Hi hmhef,

This bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? Can you try with the latest development release of Ubuntu? ISO CD images are available from http://cdimage.ubuntu.com/releases/karmic .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p linux 295629

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text. Please let us know your results.

Thanks in advance.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kernel-suspend
tags: added: kernel-hibernate
tags: added: needs-kernel-logs
tags: added: needs-upstream-testing
tags: added: kj-triage
Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Invalid
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