Konqueror crashes with SIGSEGV accessing latest MS Hotmail

[cwsupport]

Binary package hint: konqueror

Kubuntu 8.04.1 KDE4 Remix
konqueror 4:3.5.10-0ubuntu1~hardy2

Run up konquerer login to hotmail.com. (This is now the *new* version of hotmail released a few days ago!).
Inbox + Read of emails is OK.
Click on 'Deleted' folder and Konqueror crashes.

Backtrace from KDE Crash Handler:
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[Thread debugging using libthread_db enabled]
[New Thread 0xb61936c0 (LWP 7204)]
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[KCrash handler]
#6 0x00000001 in ?? ()
#7 0xb4452561 in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#8 0xb445ad07 in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#9 0xb445adad in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#10 0xb445ae4c in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#11 0xb445cbc6 in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#12 0xb4459f2d in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#13 0xb4595db0 in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#14 0xb4272795 in KJS::JSObject::call () from /usr/lib/kde4/lib/libkjs.so.4
#15 0xb42339c3 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#16 0xb423038a in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#17 0xb422f9eb in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#18 0xb422c96b in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#19 0xb426a5ff in KJS::DeclaredFunctionImp::execute ()
   from /usr/lib/kde4/lib/libkjs.so.4
#20 0xb426bb7d in KJS::FunctionImp::callAsFunction ()
   from /usr/lib/kde4/lib/libkjs.so.4
#21 0xb4272795 in KJS::JSObject::call () from /usr/lib/kde4/lib/libkjs.so.4
#22 0xb425257d in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#23 0xb4272795 in KJS::JSObject::call () from /usr/lib/kde4/lib/libkjs.so.4
#24 0xb42339c3 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#25 0xb42314a6 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#26 0xb422fb22 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#27 0xb422c96b in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#28 0xb422d2be in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#29 0xb422f9eb in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#30 0xb422c96b in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#31 0xb426a5ff in KJS::DeclaredFunctionImp::execute ()
   from /usr/lib/kde4/lib/libkjs.so.4
#32 0xb426bb7d in KJS::FunctionImp::callAsFunction ()
   from /usr/lib/kde4/lib/libkjs.so.4
#33 0xb4272795 in KJS::JSObject::call () from /usr/lib/kde4/lib/libkjs.so.4
#34 0xb42339c3 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#35 0xb423038a in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#36 0xb423542a in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#37 0xb422fb22 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#38 0xb422c96b in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#39 0xb423542a in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#40 0xb422fb22 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#41 0xb422c96b in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#42 0xb4234a15 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#43 0xb422fb22 in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#44 0xb422c96b in ?? () from /usr/lib/kde4/lib/libkjs.so.4
#45 0xb426a5ff in KJS::DeclaredFunctionImp::execute ()
   from /usr/lib/kde4/lib/libkjs.so.4
#46 0xb426bb7d in KJS::FunctionImp::callAsFunction ()
   from /usr/lib/kde4/lib/libkjs.so.4
#47 0xb4272795 in KJS::JSObject::call () from /usr/lib/kde4/lib/libkjs.so.4
#48 0xb45c53af in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#49 0xb45c55fa in ?? () from /usr/lib/kde4/lib/libkhtml.so.5
#50 0xb7c4fc9a in QObject::event () from /usr/lib/libQtCore.so.4
#51 0xb6a44c0c in QApplicationPrivate::notify_helper ()
   from /usr/lib/libQtGui.so.4
#52 0xb6a497a9 in QApplication::notify () from /usr/lib/libQtGui.so.4
#53 0xb77e9c93 in KApplication::notify () from /usr/lib/kde4/lib/libkdeui.so.5
#54 0xb7c3f6a9 in QCoreApplication::notifyInternal ()
   from /usr/lib/libQtCore.so.4
#55 0xb7c6d1a1 in ?? () from /usr/lib/libQtCore.so.4
#56 0xb7c6aa40 in ?? () from /usr/lib/libQtCore.so.4
#57 0xb6755cc6 in g_main_context_dispatch () from /usr/lib/libglib-2.0.so.0
#58 0xb6759083 in ?? () from /usr/lib/libglib-2.0.so.0
#59 0xb675963e in g_main_context_iteration () from /usr/lib/libglib-2.0.so.0
#60 0xb7c6af98 in QEventDispatcherGlib::processEvents ()
   from /usr/lib/libQtCore.so.4
#61 0xb6ad81b5 in ?? () from /usr/lib/libQtGui.so.4
#62 0xb7c3e92d in QEventLoop::processEvents () from /usr/lib/libQtCore.so.4
#63 0xb7c3eabd in QEventLoop::exec () from /usr/lib/libQtCore.so.4
#64 0xb7c40d3d in QCoreApplication::exec () from /usr/lib/libQtCore.so.4
#65 0xb6a44567 in QApplication::exec () from /usr/lib/libQtGui.so.4
#66 0xb7f958c3 in kdemain () from /usr/lib/kde4/lib/libkdeinit4_konqueror.so
#67 0x08048582 in _start ()
#0 0xb7fae410 in __kernel_vsyscall ()

[Jonathan Thomas (echidnaman)]

Could you:
-Paste the output of apt-cache policy konqueror-kde4
-Install kdebase-kde4-dbg (it might be kdebase-dbg-kde4, not sure) and get a new backtrace?

Thanks.

[cwsupport (netsupport)]

apt-cache policy konqueror-kde4

konqueror-kde4:
  Installed: 4:4.0.5-0ubuntu1~hardy1
  Candidate: 4:4.0.5-0ubuntu1~hardy1
  Version table:
 *** 4:4.0.5-0ubuntu1~hardy1 0
        500 file: packages/ Packages
        500 http://gb.archive.ubuntu.com hardy-backports/main Packages
        100 /var/lib/dpkg/status
     4:4.0.3-0ubuntu2 0
        500 http://gb.archive.ubuntu.com hardy/universe Packages

[Jonathan Thomas (echidnaman)]

Could you follow the instructions here to upgrade to KDE 4.1.2: http://www.kubuntu.org/news/kde-4.1.2 and see if Konqueror still crashes? Aside from being much better than KDE 4.0.5 in general, Konqueror should be a bit more stable in KDE 4.1.2.
Thanks.

[cwsupport (netsupport)]

We are just about to upgrade all of our machines to Intrepid - I will
recheck once that is done - it will be no more than a few days -
hopefully our intrepid configuration scripts will be OKd by tomorrow so
I can test this on Monday.

Jonathan Thomas wrote:
> Could you follow the instructions here to upgrade to KDE 4.1.2: http://www.kubuntu.org/news/kde-4.1.2 and see if Konqueror still crashes? Aside from being much better than KDE 4.0.5 in general, Konqueror should be a bit more stable in KDE 4.1.2.
> Thanks.
>
>

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[Harald Sitter (apachelogger)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!