Ubuntu
firefox-3.0 package

Firefox quits when trying to browse for save file location

Bug #293792 reported by Bogdan Enache on 2008-11-04

This bug report is a duplicate of: Bug #288529: firefox, nautilus, transmission crash when using gtk file dialog. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	firefox-3.0 (Ubuntu)	Incomplete	Undecided	Unassigned

Bug Description

Binary package hint: mozilla-firefox

*The following GUI descriptions might vary in English, I have a Romanian language pack...

Kubuntu 8.10 Intrepid, fully updated. Firefox 3.0.3.

When I want to download a file, and I choose Save instead of Open, when I hit the button for Browse for Other Folders (or something like that) to change the folder where I want the file downloaded, most of the time Firefox suddenly quits with no error messages, nothing. Just closes completely. Sometimes I get as far as seeing a list of folders, but when I try entering one of them the same thing happens, it crashes.

The same thing also happens in safe-mode, and it also happens to Thunderbird when I try to save an attachment.

Revision history for this message

Alexander Sack (asac) wrote on 2008-11-04:

please try to disable your extensions first.

Changed in firefox:
status:	New → Incomplete

Revision history for this message

Bogdan Enache (enachebogdan) wrote on 2008-11-05:

As I already said, this happens in Firefox Safe Mode too, in the same way. And in safe mode all extensions are disabled (I double-checked that to be sure).

Read more here about Firefox safe mode: http://kb.mozillazine.org/Safe_mode

Revision history for this message

Alexander Sack (asac) wrote on 2008-11-05:

Please get a symbolized backtrace ... thanks!

https://wiki.ubuntu.com/MozillaTeam/Bugs#Crashes

Revision history for this message

Bogdan Enache (enachebogdan) wrote on 2008-11-06:

After I installed debug symbols and run firefox with gdb I couldn't reproduce the bug anymore. Each time I started firefox with it, it worked just fine, no bugs. As soon I started firefox again normally it crashed like before.

I also tried to get some output with strace, but the system totally hung sooner or later.

But I solved the problem in another way: deleted all profile files in /home (some of which were there from as long as Redhat 4.2 because I always transferred /home entirely even when I bought new PCs - not kidding), and made a clean reinstall with i386 instead of x64, re-formatting /. Now everything works fine.

I guess you can close this bug report now.

Thank you.

Revision history for this message

Duane Hinnen (duanedesign) wrote on 2009-01-11:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug is a duplicate of bug #288529, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.