cant read mails old ones come back

Bug #292502 reported by Serres
6
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: thunderbird

I cannot read my mails instead appears either nothing or an old mail when I open new mails. The mails that used to pass directly to unwanted stay put as well. I cannot open any new mail for the past 8 hours. The title of the new mails appear but when I try to open them either their is a blank page or an old mail from a completely different sender. These problems started from MIDNIGHT 31 10 08 and naw unmarked mails turn up dated 01011970. I cannot report though a protected site as I have lost my logging number and even if it is sentto me by mail I cannot read it for this reason !

ProblemType: Bug
Architecture: i386
Date: Sun Nov 2 07:27:40 2008
DistroRelease: Ubuntu 8.04
NonfreeKernelModules: ath_hal
Package: mozilla-thunderbird 2.0.0.17+nobinonly-0ubuntu0.8.04.1
PackageArchitecture: all
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/bin/X11:/usr/games
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
SourcePackage: thunderbird
Uname: Linux 2.6.24-21-generic i686

Tags: apport-bug
Revision history for this message
Serres (serresal) wrote :
Serres (serresal)
description: updated
Revision history for this message
Alexander Sack (asac) wrote : Re: [Bug 292502] Re: cant read mails old ones come back

Serres wrote:
> ** Description changed:
>
> + is a blank page or an old mail from a completely different sender. These
> + problems started from MIDNIGHT 31 10 08 and naw unmarked mails turn up
> + dated 01011970. I cannot report though a protected site as I have lost
> + my logging number and even if it is sentto me by mail I cannot read it
> + for this reason !
>
is this fixed? try to use a fresh profile please. (move
.mozilla-thunderbird to a backup place before starting tbird)

Revision history for this message
Przemek K. (azrael) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner.
There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test the current Ubuntu development version (10.04). If you can test it, and it is still an issue, we would appreciate if you could upload updated logs by running apport-collect 292502, and any other logs that are relevant for this particular issue.

Changed in thunderbird (Ubuntu):
status: New → Incomplete
Revision history for this message
Przemek K. (azrael) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future.
To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New".
If you decide to reopen this bug, it would help us a lot if you could test the current Ubuntu development version (10.10) and check if this bug is still relevant.
Thanks again!

Changed in thunderbird (Ubuntu):
status: Incomplete → Invalid
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