firefox keeps crashing WARNING **: Exception in gr::RangeSegment

Bug #290532 reported by pcozzy
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Invalid
Undecided
Unassigned
pango-graphite (Ubuntu)
Triaged
High
Unassigned

Bug Description

Binary package hint: firefox-3.0

launched from command line with: firefox 2>firefox.error.log
** (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

Many times repeated over and over again.

When it crashes at times it will lockup the whole desktop, however ctl-alt-f2 then pkill firefox releases desktop. The other thing I noticed google search box and address box when entering data moves down to where 20% of font is below box area.

I upgraded recommended updates but did not notice until I changed the system application font recently.

ii firefox-3.0 3.0.3+build1+nobinonly-0ubuntu0.8.04.1 safe and easy web browser from Mozilla

Revision history for this message
Alexander Sack (asac) wrote :

Hi,

firefox extensions are the cause for the majority of bugs reported against firefox.

To check that the bug you are seeing is actually a firefox one (and not an extension one), please disable your extensions one-by-one (restart firefox in between) until there is either no enabled extension left or your problem is resolved.

Please report your findings back.

Thanks,
 - Alexander

Changed in firefox-3.0:
status: New → Incomplete
Revision history for this message
Alexander Sack (asac) wrote :

err sorry. you remember which font you used when you had these issues?

Revision history for this message
pcozzy (azzeazsaleh) wrote : Re: [Bug 290532] Re: firefox keeps crashing WARNING **: Exception in gr::RangeSegment

I don't know what I originally had before I changed it but it did start with un.  I tried a lot of different fonts, but now I am sticking to unJamoNovel size 10, it looks similar to what I originally had.  The funny thing I tried purging firefox, then installing again,  I reinstalled a lot of the dependencies also. but I still have this problem.  I attached an error file to this which was captured using command line firefox 2&> firefox-error.txt.  I also download a copy of firefox:  firefox-3.1b2pre.en-US.linux-x86_64.tar.bz2.  I didn't install it to /usr instead untarred it in a folder in my home directory and made a link to execute firefox from that directory and it works really good, no seg faults just some odd errors that had to do with scim.  It works like it should. if you need
 more information I will be glad to provide you with it anytime.

thank you,

--- On Sun, 11/2/08, Alexander Sack <email address hidden> wrote:
From: Alexander Sack <email address hidden>
Subject: [Bug 290532] Re: firefox keeps crashing WARNING **: Exception in gr::RangeSegment
To: <email address hidden>
Date: Sunday, November 2, 2008, 6:26 PM

err sorry. you remember which font you used when you had these issues?

--
firefox keeps crashing WARNING **: Exception in gr::RangeSegment
https://bugs.launchpad.net/bugs/290532
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of the bug.

Status in “firefox-3.0” source package in Ubuntu: Incomplete

Bug description:
Binary package hint: firefox-3.0

launched from command line with: firefox 2>firefox.error.log
**
 (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

** (firefox:28988): WARNING **: Exception in gr::RangeSegment

Many times repeated over and over again.

When it crashes at times it will lockup the whole desktop, however ctl-alt-f2
then pkill firefox releases desktop. The other thing I noticed google search
box and address box when entering data moves down to where 20% of font is below
box area.

I upgraded recommended updates but did not notice until I changed the system
application font recently.

ii firefox-3.0
3.0.3+build1+nobinonly-0ubuntu0.8.04.1 safe and easy web browser
from Mozilla

Revision history for this message
Alexander Sack (asac) wrote :

ok. if you remember the font that cause crashes please open a new bug against the appropriate font pacakge.

Changed in firefox-3.0:
status: Incomplete → Invalid
Revision history for this message
Frédéric Grosshans (fgrosshans) wrote :

I've had the same bug, with all the symptoms and others unrelated to firefox : The numbers (1234567890) where often not selected from the system font (Linux Libertine) but Charis SIL. The problem was also visible in notifiactions from liferea and on the character map.

The solution was to remove the recently added pango-graphite package.

Revision history for this message
Alexander Sack (asac) wrote :

based on last comments adding pango-graphite target.

Changed in pango-graphite:
importance: Undecided → High
status: New → Triaged
Revision history for this message
Martin Erik Werner (arand) wrote :

Just to collect some structure, I'm insolently marking this as a dupe of Bug #540035.

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