Dell D620: Resume from suspend to ram fails

Bug #290048 reported by Louai Al-Khanji
4
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

My Dell Latitude D620 does not wake up from resume successfully. X comes back up but the hard drive does not work. No apps can be launched, reads/writes in already open apps fail. I will post kernel output in a moment.

This was present in hardy. I now tried the new Intrepid beta release, hoping that the newer kernel release might fix this, which was not the case. lspci and lsmod output below. I suspect the ata_piix driver but cannot prove anything. :) This used to work in older releases, I am not certain when it regressed.

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Louai Al-Khanji (slougi) wrote :
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Louai Al-Khanji (slougi) wrote :
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Louai Al-Khanji (slougi) wrote :

Here is a snippet from the end of the kernel complaints. If more is needed I can provide more extensive error messages, although it is a bit laborous (what with no working disk to store the messages on).

description: updated
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Leann Ogasawara (leannogasawara) wrote :

Hi Louai,

The following wiki might help with gathering some additional debug info:

https://wiki.ubuntu.com/DebuggingKernelSuspend

However, the error message you posted indicates this may be a hw error:

http://ata.wiki.kernel.org/index.php/Libata_error_messages

Just curious what happens if you try to Hibernate instead of Suspend? Thanks.

Changed in linux:
status: New → Incomplete
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Louai Al-Khanji (slougi) wrote :

Hibernating works fine. I also get these messages _only_ after suspend, never otherwise. I'll read through the wiki page soon.

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Louai Al-Khanji (slougi) wrote :

Hi again,

the wiki material didn't seem relevant to my problem, since the system does come back up, just without a working hard drive. Is there anything else I can try? If not I'm going to start trying older (vanilla) kernels soon to find out at which point it broke, and maybe find a patch....

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Leann Ogasawara (leannogasawara) wrote :

Care to attach your full dmesg output after coming back from suspend? If you are able to do a git bisect to narrow down a patch which introduced this regression that would be great. Thanks.

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Leann Ogasawara (leannogasawara) wrote :

Hi Lauai,

Care to test the most recent pre-release of Jaunty - http://cdimage.ubuntu.com/releases/jaunty/alpha-2/ - and confirm if this is still an issue? You should be able to test suspend via a LiveCD. Please let us know your results. Thanks.

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Louai Al-Khanji (slougi) wrote :

Hi Leann,

Sorry for the delay, I've been more busy lately than I would like... I just tested alpha-3 and the same bug is still present.

Changed in linux:
importance: Undecided → Medium
status: Incomplete → Triaged
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Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Triaged a while ago but has not had any updated comments for quite some time. Please let us know if this issue remains in the current Ubuntu release, http://www.ubuntu.com/getubuntu/download . If the issue remains, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage
Changed in linux (Ubuntu):
status: Triaged → Incomplete
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Jeremy Foshee (jeremyfoshee) wrote :

This bug report was marked as Incomplete and has not had any updated comments for quite some time. As a result this bug is being closed. Please reopen if this is still an issue in the current Ubuntu release http://www.ubuntu.com/getubuntu/download . Also, please be sure to provide any requested information that may have been missing. To reopen the bug, click on the current status under the Status column and change the status back to "New". Thanks.

[This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-expired
Changed in linux (Ubuntu):
status: Incomplete → Expired
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