cannot create download directory (intrepid)

Bug #289880 reported by Jean-Michel Cattiez
18
This bug affects 2 people
Affects Status Importance Assigned to Milestone
rhythmbox (Ubuntu)
Fix Released
Low
Ubuntu Desktop Bugs

Bug Description

Binary package hint: rhythmbox

Hi,
I'm Using Intrepid Ibrex.

Rhythmnbox cannot download podcasts:
"Unable to create the download directory for file:///media/data/Oxyradio.net%20-%20Les%20Podcasts%20MP3/les enfants du web #8.mp3: Opération non prise en charge"

If i manually create this directory, the same problem appear..

Thanks a lot,

ProblemType: Bug
Architecture: amd64
DistroRelease: Ubuntu 8.10
ExecutablePath: /usr/bin/rhythmbox
NonfreeKernelModules: fglrx
Package: rhythmbox 0.11.6svn20081008-0ubuntu4
ProcEnviron:
 PATH=/usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin:/usr/games
 LANG=fr_BE.UTF-8
 SHELL=/bin/bash
SourcePackage: rhythmbox
Uname: Linux 2.6.27-7-generic x86_64

Tags: apport-bug
Revision history for this message
Jean-Michel Cattiez (jmcattiez) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please answer these questions:

 * Is this reproducible?
 * If so, what specific steps should we take to recreate this bug?
 * What podcast directory is configured in the preferences dialog?

 This will help us to find and resolve the problem.

Changed in rhythmbox:
assignee: nobody → desktop-bugs
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Jean-Michel Cattiez (jmcattiez) wrote :

* Yes!
* Add a new podcast's url like this one: http://www.oxyradio.net/podcast_mp3.php
Then, rhythmnbox shows you the list of files you can download
When you click on one of them for downloading, an error like i said before occure.
* First was the original one: /home/user/Musique, and of course i tried another one (log i've sent)

Hope it will help you,
Regards

Revision history for this message
Sebastien Bacher (seb128) wrote :

not confirming on intrepid, it correctly uses the configured directory

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you try again using a new configuration to see if you still get the issue on intrepid?

Revision history for this message
Jean-Michel Cattiez (jmcattiez) wrote :

yes, i tried a local repertory (to see if it was a permissions problem), like /home/user/Music
The problem still exist.

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you run rhythmbox --debug &>log, get the issue and add the log file to the bug?

Revision history for this message
Jean-Michel Cattiez (jmcattiez) wrote :

log file

Revision history for this message
Jean-Michel Cattiez (jmcattiez) wrote :

log file attached.
(i deleted some personal informations)

Changed in rhythmbox:
status: Incomplete → New
Revision history for this message
Bradley Peters (ubuntu-moberley) wrote :

I think I am experiencing this same bug. I'm running an updated copy of Ubuntu 8.10 with the proposed repository enabled.

$ dpkg-query -W rhythmbox
rhythmbox 0.11.6svn20081008-0ubuntu4.3

The feed I'm experiencing problems is the Science Fiction Book Review Podcast at <http://www.sfbrp.com/?feed=podcast>. It seem worth noting that every episode in this feed has the number sign (#) character in the enclosure URL, as does the download in the error message posted with the original summary.

Steps:
1. Add a New Podcast Feed with the url <http://www.sfbrp.com/?feed=podcast>.
2. When Rhythmbox attempts to download the first episode I get an error message titled "Error creating podcast download directory" with the following message:

"Unable to create the download directory for file:///home/bdp/Podcasts/Science%20Fiction%20Book%20Review%20Podcast/SFBRP #040 - Fredrick Pohl - Gateway.mp3: Operation not supported"

This also happens with other episodes in the same feed.

Revision history for this message
Bradley Peters (ubuntu-moberley) wrote :

I'm attaching my debug log. This was created by running Rhythmbox in a brand new user account created just for this purpose. I made no configuration changes other than subscribing to the Science Fiction Book Review Podcast mentioned above.

$ rhythmbox --debug &> rhythmbox.log

Revision history for this message
Sebastien Bacher (seb128) wrote :

could you give details on the podcast directory configured and what you to get the error?

Revision history for this message
Bradley Peters (ubuntu-moberley) wrote :

I described how I got the original error message in my first post:
https://bugs.launchpad.net/ubuntu/+source/rhythmbox/+bug/289880/comments/10

The steps I used to produce the debug log I posted are as follows.

1. Created a new user account called testing
2. Logged in and launched Rhythmbox using:

$ rhythmbox --debug &> rhythmbox.log

3. The podcast directory is set to the default, i.e. /home/testing/Music
3. Add a New Podcast Feed with the url <http://www.sfbrp.com/?feed=podcast>.
4. Rhythmbox shortly attempts to download the most recent episode
5. The "Error creating podcast download directory" message is displayed:

"Unable to create the download directory for file:///home/testing/Music/Science%20Fiction%20Book%20Review%20Podcast/SFBRP #040 - Fredrick Pohl - Gateway.mp3: Operation not supported"

Revision history for this message
Sebastien Bacher (seb128) wrote :

confirmed on jaunty using the described steps thanks for the comment

Changed in rhythmbox:
status: New → Confirmed
Revision history for this message
Victor Vargas (kamus) wrote :

I try to reproduce this error in Karmic with Rhythmbox 0.12.3-1 and everything works fine for me. Could you try to reproduce in Karmic or newer rhythmbox release (0.12-3) ?

Regards

Changed in rhythmbox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Pedro Villavicencio (pedro) wrote :

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.

Changed in rhythmbox (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
David Dombrowsky (davek) wrote :

I am getting this identical error in 10.04 (lucid)

 1. start rhythmbox with `rhythmbox --debug > log 2>&1`
 2. add podcast feed "http://feeds.feedburner.com/6sr"
ERROR:

(14:03:56) [0x1b29040] [read_file_cb] rb-podcast-manager.c:704: started read for http://dl.dropbox.com/u/1439360/prod/20111001-162915-b.mp3
(14:03:56) [0x1b29040] [read_file_cb] rb-podcast-manager.c:744: got file info results for http://dl.dropbox.com/u/1439360/prod/20111001-162915-b.mp3
(14:03:56) [0x1b29040] [download_podcast] rb-podcast-manager.c:804: didn't get a filename from the file info request; using escaped uri http---dl.dropbox.com-u-1439360-prod-20111001-162915-b.mp3
(14:03:56) [0x1b29040] [download_podcast] rb-podcast-manager.c:839: download URI: file:///home/david/Music/6th%20Street%20Radio%20(6SR)/http---dl.dropbox.com-u-1439360-prod-20111001-162915-b.mp3
(14:03:56) [0x1b29040] [download_podcast] rb-podcast-manager.c:842: error creating parent dirs: Error creating directory: Permission denied

I do have permission to write to that directory. It does not work if I manually create the directory, with or without the encoding.

Changed in rhythmbox (Ubuntu):
status: Invalid → New
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in rhythmbox (Ubuntu):
status: New → Confirmed
Revision history for this message
David Dombrowsky (davek) wrote :

NOTE: I cannot confirm this in 12.04 (precise). Lucid is supposed to be supported for a little while longer, so I think this bug is still valid.

Revision history for this message
Walter Garcia-Fontes (walter-garcia) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to look at all reported bugs in a timely manner. There have been many changes in Ubuntu since that time you reported the bug and your problem may have been fixed with some of the updates. It would help us a lot if you could test it on a currently supported Ubuntu version. When you test it and it is still an issue, kindly upload the updated logs by running apport-collect <bug #> and any other logs that are relevant for this particular issue.

Changed in rhythmbox (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Paul White (paulw2u) wrote :

Bug did not expire due to assignment
No comments from anyone for over 5 years
No reply to request for information in comment #20
Not an issue here with rhythmbox 3.4.3 and Ubuntu 20.04 (dev)
So closing as fixed

Changed in rhythmbox (Ubuntu):
status: Incomplete → Fix Released
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