[ubuntu intrepid]documents cannot be printed

Bug #288257 reported by Guybrush88
6
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

i've just noticed that with ubuntu intrepid documents can't be printed. when i launch a printing session with openoffice (for example) the system recognises my printer (an epson stylus c42) and queues the documents, but they don't get printed. can that be resolved?
if more info are needed just ask them

Revision history for this message
Anthony Noto (angusthefuzz) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please follow the guide at the following link and attach the output of the printing bug info script and cups error_log.
https://wiki.ubuntu.com/DebuggingPrintingProblems

Revision history for this message
Guybrush88 (guybrush) wrote :

When i try to upload the error log i'm told that this file is empty and it can't be uploaded

Revision history for this message
Anthony Noto (angusthefuzz) wrote :

Did you set the cups log level to debug as shown on the wiki? If so and error_log is empty, please post the output from the printing bug info script, found here: https://wiki.ubuntu.com/PrintingBugInfoScript

Revision history for this message
Guybrush88 (guybrush) wrote :

Here's a log from the printing bug info script

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Joel Goguen (jgoguen) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. You reported this bug a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue for you. Can you try with the latest Ubuntu release? Thanks in advance.

Revision history for this message
Joel Goguen (jgoguen) wrote :

We'd like to figure out what's causing this bug for you, but we haven't heard back from you in a while. Could you please provide the requested information? Thanks!

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Guybrush88 (guybrush) wrote :

i don't experience this problem anymore.

Revision history for this message
Pascal De Vuyst (pascal-devuyst) wrote :

Closing this bug report as the error_log is missing.
Feel free to reopen if you can provide it.

Changed in cups (Ubuntu):
status: Incomplete → Invalid
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