adding contacts to evolution address book caused ubuntu to crash

Bug #287892 reported by ldm
2
Affects Status Importance Assigned to Milestone
Ubuntu
Invalid
Undecided
Unassigned

Bug Description

Ubuntu 8.10 beta
evolution 2.24.1

I was adding addresses from a email into the evolution address book and part way through the process the screen went black and the system rebooted.

Revision history for this message
ldm (ldmaiden) wrote :

Ubuntu 8.10 beta
evolution 2.24.1

I was adding addresses from a email into the evolution address book and part way through the process the screen went black and the system rebooted.

Revision history for this message
Felipe Venegas (fvenegas) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in evolution.
For future reference you might be interested to know that a lot of applications have bug reporting functionality built in to them. This can be accessed via the Report a Problem option in the Help menu for the application with which you are having an issue. You can learn more about this feature at https://wiki.ubuntu.com/ReportingBugs.

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Sebastien Bacher (seb128) wrote :

whatever an user application is doing the system should not reboot, that's not an evolution bug

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Ian Weisser (ian-weisser) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Did the system completely reboot (grub, bios, startup progress bar)?
Or did the system lose your work and take you back to the login screen?

Has this happened more than once? Does it happen during any particular activity? Is it reproducible?

Please understand that reproducing a bug is the best way to get it fixed, and that unreproducible bugs may remain forever a mystery. Also, the application you were using at the time of the crash may have been an innocent bystander, unrelated to the crash. If you still have a /var/log/syslog and /var/log/dmesg and /var/log/Xorg.0.log showing the crash, attaching those to the bug report would help a lot.

Thanks in advance.

Revision history for this message
ldm (ldmaiden) wrote : Re: [Bug 287892] Re: adding contacts to evolution address book caused ubuntu to crash

This only happened the one time. I have not had any problems with it
since then. It completely restarted the system (reboot). No
unfortunately, I did not think to keep a copies of the log files.

On Wed, 2008-11-19 at 03:36 +0000, IanW wrote:
> Thank you for taking the time to report this bug and helping to make
> Ubuntu better.
>
> Did the system completely reboot (grub, bios, startup progress bar)?
> Or did the system lose your work and take you back to the login screen?
>
> Has this happened more than once? Does it happen during any particular
> activity? Is it reproducible?
>
> Please understand that reproducing a bug is the best way to get it
> fixed, and that unreproducible bugs may remain forever a mystery. Also,
> the application you were using at the time of the crash may have been an
> innocent bystander, unrelated to the crash. If you still have a
> /var/log/syslog and /var/log/dmesg and /var/log/Xorg.0.log showing the
> crash, attaching those to the bug report would help a lot.
>
> Thanks in advance.
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>

Revision history for this message
Ian Weisser (ian-weisser) wrote :

Since there is currently not enough information to reproduce the bug, I'm going to close this report. HOWEVER, crashes are very important! If the event recurs, or you discover more information, please reopen this bug report!

You can manage the status of your own bugs by clicking on the current status in the yellow line and then choosing a new status in the revealed drop down box. You can learn more about bug statuses at https://wiki.ubuntu.com/Bugs/Status .

Thank you again for taking the time to report this bug and helping to make Ubuntu better. Feel free to submit any future bugs you may find.

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