pidgin on intrepid freezes frequently while chatting to offline msn user

[Philip Peitsch]

Binary package hint: pidgin

When chatting to a friend who is currently in offline status in MSN, pidgin frequently locks up entirely. The whole program stops redrawing (chat window and main window).

The freeze always occurs after the first word or two has been typed (I've never had more than a few characters), and *seems* to happen more often after the conversation is left idle for a short time. This isn't 100% reproducible, but when chatting to an offline contact happened about 7-8 times in 45mins.

Some steps that seemed to make it happen more frequently:
1. start a convo with an offline msn contact (I frequently get a couple of "Message may have not been sent because a timeout occurred" messages at this point)
2. let the conversation window idle while minimized for about 2mins
3. start chatting again
4. let the conversation window idle while minimized again for about 2mins
5. freeze the next time I attempt to type into the message box

This is happening on pidgin 2.5.1-0ubuntu3.

[Magnus S (magnuss)]

Hi, thanks for the report. Is this bug still reproducible?
If so, please obtain a backtrace (https://wiki.ubuntu.com/Backtrace), reproduce, and attach to this report.

It would also be helpful if you could run pidgin in debug mode with this command:
* pidgin --debug > pidgin-debug.txt
Reproduce and attach the file pidgin-debug.txt (in your home dir) to this report. Feel free to mask sensitive information, if any.

Thanks in advance.
//magnus

[Pedro Villavicencio (pedro)]

We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to New. Thanks again!.